My daughter and I only stayed one night, at the end of a two week RV trip, but the hotel was an excellent place to wind down. Bed was very comfy and the room was very clean. All of the staff we met were friendly and very helpful and polite. 👍

Comfortable and good location Lobby ordinary

Comfortable and good location Lobby ordinary

I liked the street view and the factvthat i has a view instead of a wall or dirty back alley.

Great staff, room and location. And they allowed us an early check in!

Nice and clean

The staff was friendly, accommodating and fantastic.

The staff was friendly, accommodating and fantastic.

Nice clean hotel, elevators were slow and small not able to accommodate the number of rooms in the hotel.

Nice clean hotel, elevators were slow and small not able to accommodate the number of rooms in the hotel.

Great location, close to train station and waterfront.

Great location, close to train station and waterfront.

Very friendly staff! Such a great location!

Very friendly staff! Such a great location!

Friendly, helpful staff with in-house restaurant as well as other dining venues close by. Parking was convenient. Our room was clean and comfortable.

Friendly, helpful staff with in-house restaurant as well as other dining venues close by. Parking was convenient. Our room was clean and comfortable.

They should provide breakfast, overall is a good place

They should provide breakfast, overall is a good place

The area around the hotel can be quite noisy. We were woken up more than once by sirens or someone out in the street screaming. One of the mattresses in our room clearly hadn't been getting rotated on a regular basis, it slipped toward the side next the middle bedside table, (because everyone would be sleeping on that side). Left me with a kink in my back a few nights. We also had an issue the bathroom tap giving very hot water even when set to cold. It would take a long time to get the cold water out of that tap. Otherwise, property is alright, close to many amenities breakfast was great, (at extra cost), and transportation is easy to access. My only other complaint would be against Expedia, who quoted us in USD but wasn't quite forthcoming about it, we were surprised to be paying $1500 more than we expected to pay upon arrival. Expedia insisted it was on me, that I needed to "select Canada in my profile." They have my mailing/billing address as Canada and I was a Canadian looking up a hotel in Canada. This just seems shady to me. Might stay at the hotel again, but Expedia is on my last nerve at this point.

Not exactly as advertised. We were expecting something closer to downtown. For a room that was around the $500 per night stay and not have a complimentary breakfast is ridiculous I would never stay there again

The area around the hotel can be quite noisy. We were woken up more than once by sirens or someone out in the street screaming. One of the mattresses in our room clearly hadn't been getting rotated on a regular basis, it slipped toward the side next the middle bedside table, (because everyone would be sleeping on that side). Left me with a kink in my back a few nights. We also had an issue the bathroom tap giving very hot water even when set to cold. It would take a long time to get the cold water out of that tap. Otherwise, property is alright, close to many amenities breakfast was great, (at extra cost), and transportation is easy to access. My only other complaint would be against Expedia, who quoted us in USD but wasn't quite forthcoming about it, we were surprised to be paying $1500 more than we expected to pay upon arrival. Expedia insisted it was on me, that I needed to "select Canada in my profile." They have my mailing/billing address as Canada and I was a Canadian looking up a hotel in Canada. This just seems shady to me. Might stay at the hotel again, but Expedia is on my last nerve at this point.

Not exactly as advertised. We were expecting something closer to downtown. For a room that was around the $500 per night stay and not have a complimentary breakfast is ridiculous I would never stay there again

Good service

Good service

The breakfast was good but the property looks very old. No curtains to close the windows so you wake up early with the light sun. The tv is super old not enough Chanel's in English.

The breakfast was good but the property looks very old. No curtains to close the windows so you wake up early with the light sun. The tv is super old not enough Chanel's in English.

I did not like that I was told free breakfast & parking then found out that I had to pay $22.00 per person for breakfast and $23.00 for parking.

I did not like that I was told free breakfast & parking then found out that I had to pay $22.00 per person for breakfast and $23.00 for parking.

The property was very nice and close proximity for our appointment at VGH and eating at the hotel was excellent both food and staff .

Good

Good

The property was very nice and close proximity for our appointment at VGH and eating at the hotel was excellent both food and staff .