Worse places i every stay. Smell so terrible. They had a room purifier trying to get the stink down. Didn't do much good

Clean, comfortable, welcoming staff will be staying again soon

Clean, comfortable, welcoming staff will be staying again soon

My family and I stayed here for a celebration of life for my son who passed away a few years ago. We had an amazing stay from check-in to check-out everyone was so helpful and accommodative. We felt very comfortable and right at home. Will be coming back here again!

My family and I stayed here for a celebration of life for my son who passed away a few years ago. We had an amazing stay from check-in to check-out everyone was so helpful and accommodative. We felt very comfortable and right at home. Will be coming back here again!

The air conditioner did not work in our room. The first night we went down and told the front desk staff and asked if they had a fan. They did not but they did not offer us a different room or to have maintenance come look at the air conditioning unit, so we were unable to get sleep. The next night we talked to the front desk again and the lady on staff did offer to have maintenance come check it out, which was great. However, maintenance wouldn’t be able to come for awhile and we had to get the kids to bed so unfortunately we had to spend another night with no working AC and it was extremely hot and stuff. It’s disappointing to pay so much for a good nights rest and not be able to get that.

The air conditioner did not work in our room. The first night we went down and told the front desk staff and asked if they had a fan. They did not but they did not offer us a different room or to have maintenance come look at the air conditioning unit, so we were unable to get sleep. The next night we talked to the front desk again and the lady on staff did offer to have maintenance come check it out, which was great. However, maintenance wouldn’t be able to come for awhile and we had to get the kids to bed so unfortunately we had to spend another night with no working AC and it was extremely hot and stuff. It’s disappointing to pay so much for a good nights rest and not be able to get that.

The stay was pleasant, the staff friendly & service great. But the hotel is in need of updates. The room we were in had obviously been a smoking room at some point.

The stay was pleasant, the staff friendly & service great. But the hotel is in need of updates. The room we were in had obviously been a smoking room at some point.

Older Embassy Suites, not worth the $218 ($10 parking fee was not disclosed until checking in).

Older Embassy Suites, not worth the $218 ($10 parking fee was not disclosed until checking in).

Meh? Check in took a while. $10 for parking, seriously? Late breakfast on weekends; i guess it suits most travelers but not us. oh well. Room's vicinity to the restaurant area and loud patrons was mild irritant.

Meh? Check in took a while. $10 for parking, seriously? Late breakfast on weekends; i guess it suits most travelers but not us. oh well. Room's vicinity to the restaurant area and loud patrons was mild irritant.

We didn’t know that they were hosting a high school reunion, and also a church convention when we made our reservations, and also the room next to us had a barking dog in it. The bed was very hard, and uncomfortable to the point where my body is sore. This used to be one of our favorite places to stay.

We didn’t know that they were hosting a high school reunion, and also a church convention when we made our reservations, and also the room next to us had a barking dog in it. The bed was very hard, and uncomfortable to the point where my body is sore. This used to be one of our favorite places to stay.

I have always been happy before with Embassy suites. This time was a little different. First of all I got hit up with a $10 per day parking fee which I have never been charged before at Embassy suites. That’s crazy. Almost empty parking lot and to charge me 10 hours a day to park a car at your hotel. As far as staff goes, never had any issues or complaints of this visit. Slept in first morning. Went in to the reception area for front desk and tell them few things. First that I had a clogged sink, told them I needed my trash emptied, and that I needed my towels replenished. Person I spoke with did not seem very understanding and told me I had missed the staff cleaning. I then asked if someone could bring me some clean towels and clean the drain and take out the trash. She entered it in computer I think but expression and tone did not sit right with me. Long story short, five hours later drain was not unclogged. I took out my own trash. And I found housekeeping very nice girl, I tipped her, gave her my old towels and she gave me clean ones. Again this is not typical but this was an agitating experience. Thank you.

I have always been happy before with Embassy suites. This time was a little different. First of all I got hit up with a $10 per day parking fee which I have never been charged before at Embassy suites. That’s crazy. Almost empty parking lot and to charge me 10 hours a day to park a car at your hotel. As far as staff goes, never had any issues or complaints of this visit. Slept in first morning. Went in to the reception area for front desk and tell them few things. First that I had a clogged sink, told them I needed my trash emptied, and that I needed my towels replenished. Person I spoke with did not seem very understanding and told me I had missed the staff cleaning. I then asked if someone could bring me some clean towels and clean the drain and take out the trash. She entered it in computer I think but expression and tone did not sit right with me. Long story short, five hours later drain was not unclogged. I took out my own trash. And I found housekeeping very nice girl, I tipped her, gave her my old towels and she gave me clean ones. Again this is not typical but this was an agitating experience. Thank you.

They moved us to different hotel. It is not quality of the embassy suites and we had to pay for breakfast. It is unacceptable.

Housekeeping opened door without knocking.

Always great

Staff was very polite

Good

Not so friendly desk staff

Not so friendly desk staff

Convenient. Great location. Great breakfast.

The staff at this hotel was amazing! I would highly recommend it to anyone wanting a comfortable and friendly hotel on Greensboro NC

It was very comfortable and the the staff very nice.

It was very comfortable and the the staff very nice.

Excellent

I always enjoy my stay at any Embassy Suites!

Door swing latch was broken on room 619. Other than that no other issue, great location inside/outside of property is well maintained and room was very clean.

Needs an upgrade. Refrigerator, no shelves, no door on freezer