The room was large and spacious and the WiFi was fast and reliable. The bed was comfortable and the shower was hot and powerful. The downstairs area was nicely decorated for Christmas. The bar area was ok but service poor. David, the bartendender, was amiable but lacked any ability to multitask, often disappearing for a simple item like a spoon only to leave customers waiting for 10 minutes, seemlingly as if he had forgotten them entirely with drinks poured but not served. The biggest downfall was the ridiculous banging and crashing of doors and hotel infrastructure that was evident whilst in the room. This may be thin walls and creaky floors but was endless with only a couple of hours respite during the night. I may have been unlucky with my room allocation, even though I went superior, but restful it was not. Bring ear plugs as a necessity.

We enjoyed our stay, the hotel is lovely and the staff on breakfast service were very accommodating. However, my husband had to go to reception on the first night because we spotted a dark patch through the duvet cover, on pulling the cover back there was a patch of blood bigger than my hand. The lady who came in to remove the duvet didn't apologise, she just looked embarrassed. I was uncomfortable after this and went and bought my own cover to sleep under. I know this can be seen as an over-reaction, but that's how I felt. I do have a photo, but I dont think it's family friendly. It is ashame because this is the first time in 10 years since we've been away for my birthday.

We enjoyed our stay, the hotel is lovely and the staff on breakfast service were very accommodating. However, my husband had to go to reception on the first night because we spotted a dark patch through the duvet cover, on pulling the cover back there was a patch of blood bigger than my hand. The lady who came in to remove the duvet didn't apologise, she just looked embarrassed. I was uncomfortable after this and went and bought my own cover to sleep under. I know this can be seen as an over-reaction, but that's how I felt. I do have a photo, but I dont think it's family friendly. It is ashame because this is the first time in 10 years since we've been away for my birthday.

Great hotel, location and style. Room very big and modern. Only niggle was spa lockers iffy and few broken. Spa was great also.

Great hotel, location and style. Room very big and modern. Only niggle was spa lockers iffy and few broken. Spa was great also.

Lovely room, great customer service and absolute value for money. Would definately go again.

Lovely room, great customer service and absolute value for money. Would definately go again.

Fantastic stay, room was very nice with balcony . Would recommend this hotel