Restaurant for breakfast and happy hour. All staff friendly and efficient

Restaurant for breakfast and happy hour. All staff friendly and efficient

Thanks

I received a letter welcoming me several days before my arrival. They provided general information about the hotel and surrounding area and asked my arrival time. The hotel was able to provide a room upon my arrival before usual check in time. We appreciated that very much. The water and coffee provided in the lobby was very good

Mavan and the desk staff are top notch! I was traveling by myself in another country and I called the hotel from the airport to see if it was safe for me to ride the train downtown. They gave me the instructions on how to do so and I rode the train by myself, at night. The walk from the train station to the hotel is about 1 to 2 minutes and it was very safe. My check-in was wonderful and Mavan was really attentive to my needs. I also appreciated the doorman as I came in and out over the next few days, and he made me feel so special because he always rushed to make sure I was taken care of. It was a fantastic day, and a great location, right across the street from the underground mall, five minute walk from the waterfront, five minute walk to other parts of downtown and I will definitely stay here again!

The entrance is now uploading, so busy.But otherthings were very nice!

Lovely staff friendly service

Great!

I liked someone met us outside right away to help with parking. Staff were friendly, and helpful with whatever we needed. Really enjoyed our stay!

Love the location, walk to arenas and waterfront, 2 blocks to Robson street. The room is roomy and neat, bed and pillows were very comfortable. Staff are kind and courteous.

Our room was clean and the bed sheets were nice and crispy. The staff are very kind and nice. I thought the price to park in their underground garage was a little steep in price. All in all place looked like it had been remodeled over the last few years which was a big plus.

Our room was clean and the bed sheets were nice and crispy. The staff are very kind and nice. I thought the price to park in their underground garage was a little steep in price. All in all place looked like it had been remodeled over the last few years which was a big plus.

This hotel is fine but dated so if you enjoyed the 80's then this is the place for you.

This hotel is fine but dated so if you enjoyed the 80's then this is the place for you.

The staff there was super helpful and friendly. The train station is a couple blocks away. It made it easy to walk to the hotel. The cruise ship terminal is about a half mile away so we just walked down with our luggage. Would stay there again. They accommodated is with an early check in which was wonderful!

The staff there was super helpful and friendly. The train station is a couple blocks away. It made it easy to walk to the hotel. The cruise ship terminal is about a half mile away so we just walked down with our luggage. Would stay there again. They accommodated is with an early check in which was wonderful!

This is a really great hotel but it is not easy to get to some of the restaurants and places to see without getting a cab.

This is a really great hotel but it is not easy to get to some of the restaurants and places to see without getting a cab.

Hotel was in a great location, easy to get to by subway. Check in staff was very friendly and helpful, check in was quick and easy. Room was good size and comfortable.

Friendly helpful staff, clean tidy hotel, good size rooms, heated pool. Good location in the city close to shopping and tourist attractions

Friendly helpful staff, clean tidy hotel, good size rooms, heated pool. Good location in the city close to shopping and tourist attractions

Hotel was in a great location, easy to get to by subway. Check in staff was very friendly and helpful, check in was quick and easy. Room was good size and comfortable.

This was a very convenient location.

This was a very convenient location.

Excellent hotel - perfect end to a holiday spent mostly in BC/Alberta mountain areas. Lovely pool, sauna, steam facilities and very well connected for city metro straight to vancouver airport.

Excellent hotel - perfect end to a holiday spent mostly in BC/Alberta mountain areas. Lovely pool, sauna, steam facilities and very well connected for city metro straight to vancouver airport.

Walkable & attractions close via Uber. Summer season there’s free shuttle to/ from Capilano Suspension Bridge which is really nice.

Walkable & attractions close via Uber. Summer season there’s free shuttle to/ from Capilano Suspension Bridge which is really nice.

A problem occurred as I was leaving the underground parking, and lost a light on my vehicle. They have hesitated in communicating with me and that right there is an issue.

A problem occurred as I was leaving the underground parking, and lost a light on my vehicle. They have hesitated in communicating with me and that right there is an issue.

Our home away from home! Whenever we visit family in Vancouver, we always can rely on the Metropolitan Hotel to give us a home base to meet. Eat, swim, shop across the street at the mall or on Robson St. The rooms are spacious, beds are comfy and the little conveniences like upscale hair products and lotion are so thoughtful!

Our home away from home! Whenever we visit family in Vancouver, we always can rely on the Metropolitan Hotel to give us a home base to meet. Eat, swim, shop across the street at the mall or on Robson St. The rooms are spacious, beds are comfy and the little conveniences like upscale hair products and lotion are so thoughtful!