Overall great. We prepaid for breakfast and it was pretty good. The staff we interacted with was great. Our room was clean and the pool area was very well kept!

Overall great. We prepaid for breakfast and it was pretty good. The staff we interacted with was great. Our room was clean and the pool area was very well kept!

Great hotel. Awesome staff!

Property location was convenient, safe, but not walkable to any area attractions. Pool water was not clean. Room smelled strongly of mildew. Other than that it was a lovely hotel.

Breakfast is not included. We did eat there, it was not good. There is a Cracker Barrel close by. Go there or pick another restaurant. Room was modern and nice.

Friendly staff breakfast was good rooms were clean

Every thing was excellent.

Great!

Stay was excellent beds very comfortable , room are very clean.

Stay was excellent beds very comfortable , room are very clean.

We only stayed one night but we felt great about our choice

We only stayed one night but we felt great about our choice

I have to do this hotel several times and every time it's been absolutely and spotless well pointed the staff very friendly it's kind of a no-nonsense hotel and just it's quite lovely

I have to do this hotel several times and every time it's been absolutely and spotless well pointed the staff very friendly it's kind of a no-nonsense hotel and just it's quite lovely

Nice stay. Quite area

Nice stay. Quite area

As usual, the hotel does not disappoint. The room, lobby and grounds are immaculate, the suite style rooms are spacious and quiet, bathrooms are spotless and staff are polite and professional. Another perfect stay in Williamsburg!

As usual, the hotel does not disappoint. The room, lobby and grounds are immaculate, the suite style rooms are spacious and quiet, bathrooms are spotless and staff are polite and professional. Another perfect stay in Williamsburg!

Close and convenient to W&M College. Overall clean and friendly staff. There was no physical menu or QR code to scan for menu in the room for room service. I think this is a missed opportunity for the hotel to provide better service and make money. Signs on the perimeter of the property state, “the hotel is not responsible for any vehicle damage or theft.” I’m not sure if they’re actually necessary, because every driver should have their own car insurance to cover these unfortunate situations. I believe this sort of messaging only makes guests feel uneasy about their stay and makes them question their safety.

Close and convenient to W&M College. Overall clean and friendly staff. There was no physical menu or QR code to scan for menu in the room for room service. I think this is a missed opportunity for the hotel to provide better service and make money. Signs on the perimeter of the property state, “the hotel is not responsible for any vehicle damage or theft.” I’m not sure if they’re actually necessary, because every driver should have their own car insurance to cover these unfortunate situations. I believe this sort of messaging only makes guests feel uneasy about their stay and makes them question their safety.

It was decent for one night. However, the shower in the bathroom is made from tile, so I think even if they clean it good it still kinda looks dirty because of the grout unfortunately. The staff was very friendly, so I was happy about that! But the room that we had had a very weird, muggy smell And we had the AC turned down to 65 and it felt like 75. Which I’m sure did not help with the mugginess, so maybe their AC needs a little work? Overall, it was just fine for one night, I probably wouldn’t go there again if it was for a longer amount of time. It also could’ve just been our room maybe all the room smell like that, that was just my experience, though and everything, though again, the staff was very friendly though.

It was decent for one night. However, the shower in the bathroom is made from tile, so I think even if they clean it good it still kinda looks dirty because of the grout unfortunately. The staff was very friendly, so I was happy about that! But the room that we had had a very weird, muggy smell And we had the AC turned down to 65 and it felt like 75. Which I’m sure did not help with the mugginess, so maybe their AC needs a little work? Overall, it was just fine for one night, I probably wouldn’t go there again if it was for a longer amount of time. It also could’ve just been our room maybe all the room smell like that, that was just my experience, though and everything, though again, the staff was very friendly though.

Decent property, staff was friendly, my only issue was my bedding, something was on one of the pillows, I took it down to the front desk and they sent someone to change our entire bedding. Resolved quickly. Otherwise, great location, friendly staff.

Decent property, staff was friendly, my only issue was my bedding, something was on one of the pillows, I took it down to the front desk and they sent someone to change our entire bedding. Resolved quickly. Otherwise, great location, friendly staff.

Great location close to everything I needed or wanted to visit.

Great location close to everything I needed or wanted to visit.

Ive stayed here before And when it was less than others nearby I thought I'd stay again. Last night when I returned to the hotel after for the night there was a group of people who were acting up and upset. in the lobby The front desk was not responding to the over sized crowd of young people outside.a strong smell of pot smoking was everywhere even the elevator. This was a small family trip I didn't say any and just went back to our room figured that the night manager job When I came out this morning I found out my truck was keyed! This was a brand new vehicle for us. The staff member I told said that they are not responsible and theirs no camara for the parking lot only the lobby and hallway. This is very unreleasable response from your staff and a disappointment for holiday inn In Williamsburg. Don't stay here go to Marriott Where they do have security personnel and cameras.

Ive stayed here before And when it was less than others nearby I thought I'd stay again. Last night when I returned to the hotel after for the night there was a group of people who were acting up and upset. in the lobby The front desk was not responding to the over sized crowd of young people outside.a strong smell of pot smoking was everywhere even the elevator. This was a small family trip I didn't say any and just went back to our room figured that the night manager job When I came out this morning I found out my truck was keyed! This was a brand new vehicle for us. The staff member I told said that they are not responsible and theirs no camara for the parking lot only the lobby and hallway. This is very unreleasable response from your staff and a disappointment for holiday inn In Williamsburg. Don't stay here go to Marriott Where they do have security personnel and cameras.

Great location for W&M toir

Nice little place, plenty of restaurants nearby and a convenience store across the street. Helpful staff and the pool and property are well maintained.

Nice little place, plenty of restaurants nearby and a convenience store across the street. Helpful staff and the pool and property are well maintained.

Nice, updated property. Close to Colonial Williamsburg attractions.