We had a great stay here while in town for the Eras tour. Loved the extra touches the hotel provided to the fans. Also loved that it was only a five minute walk to the Rogers Centre. The bartender Randolph was exceptional and so thoughtful!

We had a great stay here while in town for the Eras tour. Loved the extra touches the hotel provided to the fans. Also loved that it was only a five minute walk to the Rogers Centre. The bartender Randolph was exceptional and so thoughtful!

Would not allow check in when stated at 4pm and would not take down name for updates. Front desk stated the rooms were running behind due to the concert. Checked in after midnight. Would not give discount or upgrade.

Valet personnel were amazingly helpful, eased our fears about leaving early the following morning. Front desk staff were incredible with storing our bags before check in. The patience and kindness that was given to all of us swifties as we invaded the city did not go unseen. The added Taylor touches in the lobby were so cute and appreciated.

Valet personnel were amazingly helpful, eased our fears about leaving early the following morning. Front desk staff were incredible with storing our bags before check in. The patience and kindness that was given to all of us swifties as we invaded the city did not go unseen. The added Taylor touches in the lobby were so cute and appreciated.

Would not allow check in when stated at 4pm and would not take down name for updates. Front desk stated the rooms were running behind due to the concert. Checked in after midnight. Would not give discount or upgrade.

Valet was easy and customer service was great...very friendly and seamless. Check in was very quick. Breakfast was very good! only negative - pull out couch/double mattress was very uncomfortable. A bit of water on the floor in the bathroom from a leak in the toilet? We'll be back.

Valet was easy and customer service was great...very friendly and seamless. Check in was very quick. Breakfast was very good! only negative - pull out couch/double mattress was very uncomfortable. A bit of water on the floor in the bathroom from a leak in the toilet? We'll be back.

The staff are always extremely courteous. Whether it's from a counter clerk, doorman or room attendant, guests are constantly asked if there's anything we need. Costumer service is outstanding! The rooms are very clean and have a well stocked kitchen. The location is within a short walking distance to the theatre district. We will continue to stay here every time we visit Toronto.

The staff are always extremely courteous. Whether it's from a counter clerk, doorman or room attendant, guests are constantly asked if there's anything we need. Costumer service is outstanding! The rooms are very clean and have a well stocked kitchen. The location is within a short walking distance to the theatre district. We will continue to stay here every time we visit Toronto.

Great check in and friendly staff!

Wondering stay. Perfect location.

Wondering stay. Perfect location.

Great check in and friendly staff!

I was in Toronto for a gig. The residence inn was lovely! The only note I have is that the bottled water should have been complimentary.

I was in Toronto for a gig. The residence inn was lovely! The only note I have is that the bottled water should have been complimentary.

Excellent... very organuzed comfortable accomodation. Knowledgable and courteous staff.

We experienced an unfortunate incident. When my family from Spain, planned the trip to Canada and we decided to join them in Toronto, we chose Marriott as our first line of hotel chain. Residence Inn is our favorite brand due to the convenience for families. When we found out, that our family slept the night before in a broken mattress, we felt insulted. We called the front desk and requested a functional mattress for our family, or-another bedroom. We never asked for an upgrade. He offered as a solution to move for a bigger room. We did in our own at 10:30pm. This is not something a customer should do before going to sleep. We understood by his own words, the night will be waived, and it was reasonable. Then, i received an invoice with the total amount for the two nights. Then the company Marriot offer of 30% and upgrade for our next stay in Toronto . This compensation is not going to ameliorate or diminished out disappointment. The truth is, we paid for a service that is not even at a level of a human being. We at not planning to go back to Toronto not to this hotel.

We experienced an unfortunate incident. When my family from Spain, planned the trip to Canada and we decided to join them in Toronto, we chose Marriott as our first line of hotel chain. Residence Inn is our favorite brand due to the convenience for families. When we found out, that our family slept the night before in a broken mattress, we felt insulted. We called the front desk and requested a functional mattress for our family, or-another bedroom. We never asked for an upgrade. He offered as a solution to move for a bigger room. We did in our own at 10:30pm. This is not something a customer should do before going to sleep. We understood by his own words, the night will be waived, and it was reasonable. Then, i received an invoice with the total amount for the two nights. Then the company Marriot offer of 30% and upgrade for our next stay in Toronto . This compensation is not going to ameliorate or diminished out disappointment. The truth is, we paid for a service that is not even at a level of a human being. We at not planning to go back to Toronto not to this hotel.

A great 5 night stay in Toronto in a hotel with friendly and professional staff. A good location to get around the city. Check in was easy and the cleaning staff on our floor friendly The hotel is a little tired but still comfortable. Breakfast queue for Memorial weekend was almost unbearable and the staff worked exceptionally hard to smooth the process. I enjoyed my stay so much that we didn't complain about the bottle of water we were charged for that we didn't have! We would stay here again

Friendly and helpful staff!

A great 5 night stay in Toronto in a hotel with friendly and professional staff. A good location to get around the city. Check in was easy and the cleaning staff on our floor friendly The hotel is a little tired but still comfortable. Breakfast queue for Memorial weekend was almost unbearable and the staff worked exceptionally hard to smooth the process. I enjoyed my stay so much that we didn't complain about the bottle of water we were charged for that we didn't have! We would stay here again

Friendly and helpful staff!

Fast check-in and everything else was as advertised. We usually skip the complimentary breakfast but we were pleasantly surprised food. Overall stay was great.

Fast check-in and everything else was as advertised. We usually skip the complimentary breakfast but we were pleasantly surprised food. Overall stay was great.

One of my best stay in Toronto. Amazing staff, services, valet service was exceptional Gandalf Spirulina

One of my best stay in Toronto. Amazing staff, services, valet service was exceptional Gandalf Spirulina

Very close to all the main attractions

Excellent hotel very well organized the staff are very friendly and help full.

Excellent hotel very well organized the staff are very friendly and help full.

Friendly staff. Hot breakfast was good too!

Location is excellent. Service excellent: hotel is worn and needs updating. Overall very good.