The clerks were very friendly and helpful, especially considering I had 3 border collies with me. There’s a big yard for pets, the pool was perfect with music playing. Comfortable bed affordable and 3 miles from the beach. Definitely would come back.

The clerks were very friendly and helpful, especially considering I had 3 border collies with me. There’s a big yard for pets, the pool was perfect with music playing. Comfortable bed affordable and 3 miles from the beach. Definitely would come back.

Clean rooms nice building, good pool area. Staff was accommodating and let us check in early.

The room was spacious and clean, bed was comfortable with plenty of pillows and fresh linens, staff was friendly and helpful; however, the room and even hallways had a funky smell, kind of like smoke that took me a while to get past.

The room was spacious and clean, bed was comfortable with plenty of pillows and fresh linens, staff was friendly and helpful; however, the room and even hallways had a funky smell, kind of like smoke that took me a while to get past.

The front desk checkin experience was great. Thomas was friendly and welcoming The room, fitness center, and general facilities really need improvement. I was surprised how quickly this property has gotten so average. Lots of signs with "broken" on them too (fitness center, water fountains, etc)

The front desk checkin experience was great. Thomas was friendly and welcoming The room, fitness center, and general facilities really need improvement. I was surprised how quickly this property has gotten so average. Lots of signs with "broken" on them too (fitness center, water fountains, etc)

First time to Wilmington & location was great. Easy drive to both downtown & Wrightsville beach. Lots of stores around hotel, should you need to grab some groceries or a last minute swimsuit. Quiet area, ample free parking, nice employees. Definitely would stay here if in the area again.

First time to Wilmington & location was great. Easy drive to both downtown & Wrightsville beach. Lots of stores around hotel, should you need to grab some groceries or a last minute swimsuit. Quiet area, ample free parking, nice employees. Definitely would stay here if in the area again.

Pool

Pool

Convenient location in Mayfair shopping center. Very clean and comfortable. Staff was super friendly and helpful. Would definitely stay again.

Convenient location in Mayfair shopping center. Very clean and comfortable. Staff was super friendly and helpful. Would definitely stay again.

Wonderful Stay!

The room smells smoke or cigarettes - the shampoo soap missing - the shower did not have enough pressure

The room smells smoke or cigarettes - the shampoo soap missing - the shower did not have enough pressure

Close to the beach.

Close to the beach.

Toilets should be upgraded. Dining room staff and food was excellent. It looked like there had been a was minor leak in lobby from the ceiling . Other those things, the overall stay was excellent.

Toilets should be upgraded. Dining room staff and food was excellent. It looked like there had been a was minor leak in lobby from the ceiling . Other those things, the overall stay was excellent.

It was nice, breakfast was awesome

It was nice, breakfast was awesome

Great place

Great place

Room was up a standard room as far hotel preference is concerned.. staff was sub par there was only one person that shinned above a sweet girl Tiana I believe her name was she so helpful and kind.. older lady was not nice kind of rude not sure if she was having a bad night but it showed I asked for a pillow and blanket she demanded I come to the desk after abruptly hanging up the phone. but only offered me a blanket not the pillow..the pillows in the room went flat when I laid in them.. young man that worked behind the desk seemed nice but could clearly see that he was stressed when I asked for a plunger and towels the next day because the toilet over flowed and had use my towels to clean the water up. When I asked for maintenance to come check out the faulty toilet they left soaking towels in my bathtub and then my hairbrush went missing - I checked everywhere and could not find it All in all it was great to be with family and we had somewhere to sleep so I was however I am not sure if I would stay here again and if I did it would only be because of the sweet girl that so very kind and breakfast was very good !

Room was up a standard room as far hotel preference is concerned.. staff was sub par there was only one person that shinned above a sweet girl Tiana I believe her name was she so helpful and kind.. older lady was not nice kind of rude not sure if she was having a bad night but it showed I asked for a pillow and blanket she demanded I come to the desk after abruptly hanging up the phone. but only offered me a blanket not the pillow..the pillows in the room went flat when I laid in them.. young man that worked behind the desk seemed nice but could clearly see that he was stressed when I asked for a plunger and towels the next day because the toilet over flowed and had use my towels to clean the water up. When I asked for maintenance to come check out the faulty toilet they left soaking towels in my bathtub and then my hairbrush went missing - I checked everywhere and could not find it All in all it was great to be with family and we had somewhere to sleep so I was however I am not sure if I would stay here again and if I did it would only be because of the sweet girl that so very kind and breakfast was very good !

Everything was as expected - clean, quiet and courteous. Thank you!

Everything was as expected - clean, quiet and courteous. Thank you!

Made an error in booking and instead of Wilmington, Delaware booked NC. Called minutes later to cancel since we couldn’t online. It was late at night trying to book a room during trip north to Massachusetts. We never stayed there and will not refund our room we had to prepay for. We got charged.

Made an error in booking and instead of Wilmington, Delaware booked NC. Called minutes later to cancel since we couldn’t online. It was late at night trying to book a room during trip north to Massachusetts. We never stayed there and will not refund our room we had to prepay for. We got charged.

Overall, we had a good stay here. The hotel is clean but will need some updates of the old paint and cracked tiles soon. The vent in our bathroom didn‘t work, and housekeeping did not come by during the four nights we stayed. It was no problem getting fresh towels and leaving trash outside the room though. The first night, we had a very loud neighbor but the other nights were quiet. The bed was very comfortable. The only complaint we have is the young man at the front desk who was clearly bothered by us checking in and out. He probably didn‘t speak more than ten words with us. He mostly stayed somewhere in the lobby with his airbuds in and on his phone. Not the customer service we would expect from a Hilton. No hello or goodbye during his shift, which did not make us feel very welcome here.

Overall, we had a good stay here. The hotel is clean but will need some updates of the old paint and cracked tiles soon. The vent in our bathroom didn‘t work, and housekeeping did not come by during the four nights we stayed. It was no problem getting fresh towels and leaving trash outside the room though. The first night, we had a very loud neighbor but the other nights were quiet. The bed was very comfortable. The only complaint we have is the young man at the front desk who was clearly bothered by us checking in and out. He probably didn‘t speak more than ten words with us. He mostly stayed somewhere in the lobby with his airbuds in and on his phone. Not the customer service we would expect from a Hilton. No hello or goodbye during his shift, which did not make us feel very welcome here.