The stay over all was great but, we did get a clean face towel that had a brown stain on it so i didn't ues it. Also, the weather was not so good and we were prepared for the 3 kids to be indoors just in case. However, the 3, 6 and 11 grandkids were not happy we had to pay for Wi-Fi. They started playing hide and go seek and that was not good. The middle grandchild got stuck in the drawer and we had to call facilities who showed up right away. Needless to say we left right after that. Hopefully they add Wi-Fi Technology soon. Thank you,

When we got there they checked us into a room that did not have a view when I paid for one with a view. They changed us to a room that had a river view we left our lounge there and went out right away. When we went back we realized that the room was not clean. There were stains on the carpets, it did not smell clean overall a bad room. We asked them if they did daily housekeeping they said yes but only the day then for the next two days they didnt go. When we called the second day when they didnt go they said that there was a note that we did not want housekeeping when that was not all true. That was off putting because we asked for the opposite. The attitue of some staff was as if they were doing you a favor. In general the hotel did not smell clean at all it actually had a bad smell. The door from the side did not work with the key card. The elevators kept going out of service. There was one that did not work at all the other were really slow. We kept having to wait at least 10 minutes to go on it. All four of them stopped working in the morning when most of the hotel guests were in the first floor eating breakfast. It became a nightmare.

We had our 1 year anniversary here to check out the Christmas lights. The staff was helpful on all things, they have complimentary breakfast,drinks and snacks. The restaurant there is delicious, cool bartender. Easy access to river walk, we will be back for sure

The hotel is old and it has a smell. The sofa was dirty and the furniture was old. The elevators weren’t working as well. People were waiting for a long time for them to work and get on. On the plus side, employees are very nice and helpful.

The hotel is old and it has a smell. The sofa was dirty and the furniture was old. The elevators weren’t working as well. People were waiting for a long time for them to work and get on. On the plus side, employees are very nice and helpful.

The property is lovely (be sure to check out the river). However, with this price point I was surprised with the $50 nightly parking and high-charge for streaming wifi. That was a little disappointing to me.

The property is lovely (be sure to check out the river). However, with this price point I was surprised with the $50 nightly parking and high-charge for streaming wifi. That was a little disappointing to me.

Very well run hotel with amazing brunch