Very well kept hotel in a quiet neighborhood. Easy walk to the beach or shops.

Very expensive for a B&B no evening restaurant and even the bar closed at 8:00 pm. People coming and going all night. Used to be so good but won’t be rushing back now.

Very expensive for a B&B no evening restaurant and even the bar closed at 8:00 pm. People coming and going all night. Used to be so good but won’t be rushing back now.

Very well kept hotel in a quiet neighborhood. Easy walk to the beach or shops.

On arrival at the hotel I had to contact a mobile number that was not the correct recognised number. I then called the number of the hotel nearby "West End Hotel". After a couple of minutes I was let into the hotel. I was given the key to Room 6 (1 key). My hotel stay was 2 nights (Sunday / Monday). On the second day and returning to the hotel the front door was locked. I then let myself into the hotel by using my key for room 6 (is this worrying or not). The hotel was not open for business i.e. Bar or Restaurant. Only the rooms were let out. I was informed that the hotel would be open for business after 1st April. Room was clean and shower room (en-suite) was clean. Food at the West End Hotel was nice and reasonably priced. The 1 key access to the hotel and Room 6 leaves a lot to be desired. The hotel must address this issue. On arrival at the hotel on the Sunday the 1 key wasn't an issue as I believe that I was the only occupant of the hotel on Sunday. The hotel had additional rooms let on the Monday.

On arrival at the hotel I had to contact a mobile number that was not the correct recognised number. I then called the number of the hotel nearby "West End Hotel". After a couple of minutes I was let into the hotel. I was given the key to Room 6 (1 key). My hotel stay was 2 nights (Sunday / Monday). On the second day and returning to the hotel the front door was locked. I then let myself into the hotel by using my key for room 6 (is this worrying or not). The hotel was not open for business i.e. Bar or Restaurant. Only the rooms were let out. I was informed that the hotel would be open for business after 1st April. Room was clean and shower room (en-suite) was clean. Food at the West End Hotel was nice and reasonably priced. The 1 key access to the hotel and Room 6 leaves a lot to be desired. The hotel must address this issue. On arrival at the hotel on the Sunday the 1 key wasn't an issue as I believe that I was the only occupant of the hotel on Sunday. The hotel had additional rooms let on the Monday.

Fab room

Fab room

Access was by key safe and I Couldn’t get the key out of the key safe on the first night, So no access to my room and had to go to relatives for the night . The hotel was very clean, warm and comfortable accommodation. Would stay again

Access was by key safe and I Couldn’t get the key out of the key safe on the first night, So no access to my room and had to go to relatives for the night . The hotel was very clean, warm and comfortable accommodation. Would stay again

Fantastic stay, room was perfect, with everything you could possibly need and very spacious. Nice restaurant/ bar area.

Fantastic stay, room was perfect, with everything you could possibly need and very spacious. Nice restaurant/ bar area.

was very clean and tidy ...will stay there again one let down was there was no staff available when i turned up to book in so had to come back later

was very clean and tidy ...will stay there again one let down was there was no staff available when i turned up to book in so had to come back later

The accommodation was quite pleasant. It was very low-key with just about everything "do as you please." We rarely saw the staff but when we did they were pleasant and helpful. The sofa bed in an area separated from the bedroom by a door was a real surprise. This suited us very well as the sofa bed was entirely satisfactory as a second bed.

The accommodation was quite pleasant. It was very low-key with just about everything "do as you please." We rarely saw the staff but when we did they were pleasant and helpful. The sofa bed in an area separated from the bedroom by a door was a real surprise. This suited us very well as the sofa bed was entirely satisfactory as a second bed.

The room was the best we stayed in. The restaurant had good food. Just understaffed

The room was the best we stayed in. The restaurant had good food. Just understaffed

Very comfortable facility and rooms with a restaurant option for supper.

Very comfortable facility and rooms with a restaurant option for supper.

The bed was very comfy. But stairs very steep to 3rd floor and shower very small. Would have been nice to have a cloth floor mat- not a cheap paper floor mat. I liked the cozy room up in the eves of the 3rd floor.

The bed was very comfy. But stairs very steep to 3rd floor and shower very small. Would have been nice to have a cloth floor mat- not a cheap paper floor mat. I liked the cozy room up in the eves of the 3rd floor.

Shower not very big. Nobody at reception to check out, just to leave room key at desk. breakfast in separate hotel.

Shower not very big. Nobody at reception to check out, just to leave room key at desk. breakfast in separate hotel.

Quiet, clean hotel near the Nairn Golf Club and city center

Quiet, clean hotel near the Nairn Golf Club and city center

Rather cramped.Toilet roll holder falling off the wall. In an extension room, door lock not secure….Clubhouse had been a highly rated hotel but sadly past it’s prime… told it is for sale . Let’s hope someone buys it and gives it TLC……

Rather cramped.Toilet roll holder falling off the wall. In an extension room, door lock not secure….Clubhouse had been a highly rated hotel but sadly past it’s prime… told it is for sale . Let’s hope someone buys it and gives it TLC……

The hotel itself is ok, a bit dated but not bad. We stayed two nights and the room didn’t get made or towels changed in between. Even after telling reception we had no towels and would need some for when we got back from our meal to use in the morning, we still had none and the reception isn’t manned after the bar closes, which was about 9.30!!

The hotel itself is ok, a bit dated but not bad. We stayed two nights and the room didn’t get made or towels changed in between. Even after telling reception we had no towels and would need some for when we got back from our meal to use in the morning, we still had none and the reception isn’t manned after the bar closes, which was about 9.30!!

Theres is no way this is a 4 star hotel! Wouldnt even give it 1!! Firstly, theres hardly any staff. We were shown to room 14 (outside) where there was still a paint sheet down at the door. The room was tiny but thats not an issue. The issue was the cleanliness. It was DISGUSTING. The ceiling light, which I would hardly ever take notice of, was so thick with dust and cobwebs, you may have thought it was frosted glass but no, it was just filthy!! Toiletries are supposably supplied, well the hand soap dispenser unit was empty, not even an empty bottle just nothing in it! There was a bottle of tesco Alcohol gel was on the sink, this is not an alternative to washing hands! There was no shower/hair gel in the dispenser however there was an empty bottle. We hadnt noticed this until late evening when we were back to the room so the only member of staff available was the barman. He was friendly and to his credit he did manage to get us a few mini bars of soap but also handed us half a bottle of radox bath soak!! I dread to think this is what they are filling up the hair and body shower gel dispensers with!! The bed sheets had a musty scent!! Once you notice the skirtings of the room, you want to unsee it!! They too are filthy. The hotel does NOT offer breakfast and there not a single member of staff available in the morning. Thankfully we only stayed one night which was long enough. We definitely WONT stay here again. At £121 for 1 night I feel robbed.

Theres is no way this is a 4 star hotel! Wouldnt even give it 1!! Firstly, theres hardly any staff. We were shown to room 14 (outside) where there was still a paint sheet down at the door. The room was tiny but thats not an issue. The issue was the cleanliness. It was DISGUSTING. The ceiling light, which I would hardly ever take notice of, was so thick with dust and cobwebs, you may have thought it was frosted glass but no, it was just filthy!! Toiletries are supposably supplied, well the hand soap dispenser unit was empty, not even an empty bottle just nothing in it! There was a bottle of tesco Alcohol gel was on the sink, this is not an alternative to washing hands! There was no shower/hair gel in the dispenser however there was an empty bottle. We hadnt noticed this until late evening when we were back to the room so the only member of staff available was the barman. He was friendly and to his credit he did manage to get us a few mini bars of soap but also handed us half a bottle of radox bath soak!! I dread to think this is what they are filling up the hair and body shower gel dispensers with!! The bed sheets had a musty scent!! Once you notice the skirtings of the room, you want to unsee it!! They too are filthy. The hotel does NOT offer breakfast and there not a single member of staff available in the morning. Thankfully we only stayed one night which was long enough. We definitely WONT stay here again. At £121 for 1 night I feel robbed.