we enjoed to stay there, had everything we needed the communication before, was a bit hard. couldn't catch them at the office.

we enjoed to stay there, had everything we needed the communication before, was a bit hard. couldn't catch them at the office.

Prime spot to enjoy everything!!

Prime spot to enjoy everything!!

This property does NOT have on site staffing. The one person they have, the “manager” is a one person staffing show. It’s VERY difficult to communicate with her/them; you have to wait a few days and try multiple times to communicate. This was before we even arrived. When we arrived we find that only 3/4 elevators are operational. By the next morning (day after our initial arrival) the facility down to 2 working elevators for a 37 floor facility. We were on the 18th floor. After waiting for almost 40 minutes…we walked down 18 flights only to learn that the management wasn’t even aware of the elevator problems. A hotel without working elevators would have required us to walk up back and forth those flights …we have arthritis and knee problems to begin with…staying there would have caused us further injury…which would have been contrary to our vacation plans. The hotel looked old and in need of renovations. And it really hurt them to NOT have staffing on site. This is why we asked for a refund and booked at another hotel immediately. Do not include this hotel on your list of properties approved by Expedia.

This property does NOT have on site staffing. The one person they have, the “manager” is a one person staffing show. It’s VERY difficult to communicate with her/them; you have to wait a few days and try multiple times to communicate. This was before we even arrived. When we arrived we find that only 3/4 elevators are operational. By the next morning (day after our initial arrival) the facility down to 2 working elevators for a 37 floor facility. We were on the 18th floor. After waiting for almost 40 minutes…we walked down 18 flights only to learn that the management wasn’t even aware of the elevator problems. A hotel without working elevators would have required us to walk up back and forth those flights …we have arthritis and knee problems to begin with…staying there would have caused us further injury…which would have been contrary to our vacation plans. The hotel looked old and in need of renovations. And it really hurt them to NOT have staffing on site. This is why we asked for a refund and booked at another hotel immediately. Do not include this hotel on your list of properties approved by Expedia.

Property was amazing! Loved having a parking garage attached. As long as your vehicle is under 6 ft you’re set. Room was perfect! Had everything we needed and more. Loved having a full kitchen to use when we didn’t want to eat out. And even though it is in the touristy area, it was never too loud or noisy. The only con we had which isn’t even a big deal was waiting for the elevators. Some times it would take a long time before you could get on one. But other than that everything else was fine!

Property was amazing! Loved having a parking garage attached. As long as your vehicle is under 6 ft you’re set. Room was perfect! Had everything we needed and more. Loved having a full kitchen to use when we didn’t want to eat out. And even though it is in the touristy area, it was never too loud or noisy. The only con we had which isn’t even a big deal was waiting for the elevators. Some times it would take a long time before you could get on one. But other than that everything else was fine!

If checking after 4 pm is terrible. No one to talk or and to ask informations. Same when Tuesday and Sunday where no one at the office. I spoke to the manager about checking and stated to send informations before we will arrive at the airport but did not happen until I contacted her.Parking is included but it’s alway full and very tight parking space. The first day I I had to pay the parking and then it will reimburse but it’s been 4 days since I check out but I have not received my reimbursement. If you have a big car or truck it will be difficult to park. You can’t come out at the car. No cleaning everyday. Needs to update the property. Needs more elevator. It takes time to wait.

If checking after 4 pm is terrible. No one to talk or and to ask informations. Same when Tuesday and Sunday where no one at the office. I spoke to the manager about checking and stated to send informations before we will arrive at the airport but did not happen until I contacted her.Parking is included but it’s alway full and very tight parking space. The first day I I had to pay the parking and then it will reimburse but it’s been 4 days since I check out but I have not received my reimbursement. If you have a big car or truck it will be difficult to park. You can’t come out at the car. No cleaning everyday. Needs to update the property. Needs more elevator. It takes time to wait.

We booked this place because it included free garage parking. Upon arrival, we went to the front desk and was told to go to the 4th floor to see the property manager. There was no one there and an envelope was pinned to a cork board with instructions and code to get into the room which was off-putting and said parking pass will be in the room. There was no parking pass. We called the number listed but no one answered and texted the emergency # and were told they ran out of the pass but will get us one tomorrow. Nothing the next day and the next 2 days and when we texted, Melissa told us that the number is her personal cell & to not text her. Room was decent, good location but management was horribly unprofessional. We got a parking refund in the end but between elevators that we had to wait for 10-20min to ride and bad customer service, we'd stay somewhere else next time.3 stars is for the location and room.

We booked this place because it included free garage parking. Upon arrival, we went to the front desk and was told to go to the 4th floor to see the property manager. There was no one there and an envelope was pinned to a cork board with instructions and code to get into the room which was off-putting and said parking pass will be in the room. There was no parking pass. We called the number listed but no one answered and texted the emergency # and were told they ran out of the pass but will get us one tomorrow. Nothing the next day and the next 2 days and when we texted, Melissa told us that the number is her personal cell & to not text her. Room was decent, good location but management was horribly unprofessional. We got a parking refund in the end but between elevators that we had to wait for 10-20min to ride and bad customer service, we'd stay somewhere else next time.3 stars is for the location and room.

good location, easy to find, needs some renovations

good location, easy to find, needs some renovations

Overall it is in a perfect location.

Overall it is in a perfect location.

No instructions were provided for check-in, parking, or directions. We had to ask random staff for guidance. The front desk is incorrectly shown in the booking photos. The building houses several hotels and apartments, causing confusion. You'll be directed to an ordinary office room on the fourth floor, where a couple of people will note your arrival in a paper notebook. The elevator wait times were around five minutes. The grill area was filthy, appearing as if it hasn't been cleaned since the building's construction, which seems to be 40 years ago. Our room had shabby doors with a hole at the bottom. The electric stove was rusty, with dangerously tilted burners. Turning it on emitted a foul smell from previous spills. The bathroom doors were wooden with broken louvers, providing no privacy or sound insulation, and were dirty. The room had a musty smell, worn-out furniture, and an uneven dining table that needed paper under the legs to stabilize. The built-in hairdryer was replaced by another in a drawer. There was no dishwasher. I booked this hotel due to its 8.8 rating on Expedia, as I don’t book hotels with ratings below 8. This rating turned out to be misleading. I would rate this hotel a maximum of 5 out of 10. One day, the parking was so full that I struggled to find a spot, although this happened only once during our week-long stay. The management should replace the kitchen completely, as it's the most frustrating part of the room.

No instructions were provided for check-in, parking, or directions. We had to ask random staff for guidance. The front desk is incorrectly shown in the booking photos. The building houses several hotels and apartments, causing confusion. You'll be directed to an ordinary office room on the fourth floor, where a couple of people will note your arrival in a paper notebook. The elevator wait times were around five minutes. The grill area was filthy, appearing as if it hasn't been cleaned since the building's construction, which seems to be 40 years ago. Our room had shabby doors with a hole at the bottom. The electric stove was rusty, with dangerously tilted burners. Turning it on emitted a foul smell from previous spills. The bathroom doors were wooden with broken louvers, providing no privacy or sound insulation, and were dirty. The room had a musty smell, worn-out furniture, and an uneven dining table that needed paper under the legs to stabilize. The built-in hairdryer was replaced by another in a drawer. There was no dishwasher. I booked this hotel due to its 8.8 rating on Expedia, as I don’t book hotels with ratings below 8. This rating turned out to be misleading. I would rate this hotel a maximum of 5 out of 10. One day, the parking was so full that I struggled to find a spot, although this happened only once during our week-long stay. The management should replace the kitchen completely, as it's the most frustrating part of the room.

Very clean and spacious. Well appointed kitchen, nice view, two televisions and the owners were totally nice. Parking is included! I’ll stay here again if it’s open my next yrip to Oahu.

Very clean and spacious. Well appointed kitchen, nice view, two televisions and the owners were totally nice. Parking is included! I’ll stay here again if it’s open my next yrip to Oahu.

The property had a great location. It isn’t right on the beach but it’s only a short walk to it. Same for downtown Waikiki. The on-site parking that was included was a great addition. The place had everything we needed. The on-site minimart was packed with all the little things you may have forgotten, including staples like bread, milk, and other groceries. Prices were reasonable at the mini mart too The only thing I would suggest is that the room came with a water filter pitcher. The water tasted awful but it isn’t the property’s fault. It’s just the water there. A pitcher would fix that I believe. Would certainly stay again!

The property had a great location. It isn’t right on the beach but it’s only a short walk to it. Same for downtown Waikiki. The on-site parking that was included was a great addition. The place had everything we needed. The on-site minimart was packed with all the little things you may have forgotten, including staples like bread, milk, and other groceries. Prices were reasonable at the mini mart too The only thing I would suggest is that the room came with a water filter pitcher. The water tasted awful but it isn’t the property’s fault. It’s just the water there. A pitcher would fix that I believe. Would certainly stay again!

The property had a great location. It isn’t right on the beach but it’s only a short walk to it. Same for downtown Waikiki. The on-site parking that was included was a great addition. The place had everything we needed. The on-site minimart was packed with all the little things you may have forgotten, including staples like bread, milk, and other groceries. Prices were reasonable at the mini mart too The only thing I would suggest is that the room came with a water filter pitcher. The water tasted awful but it isn’t the property’s fault. It’s just the water there. A pitcher would fix that I believe. Would certainly stay again!

Close to the beach

Close to the beach

Excellent location, room is spacious albeit a little dated, the staff was responsive and may themselves accessible. The Amenities are top notch I would definitely stay there again.

Excellent location, room is spacious albeit a little dated, the staff was responsive and may themselves accessible. The Amenities are top notch I would definitely stay there again.

quiet, safe, wackable

quiet, safe, wackable

Really clean , easy access, well situated, 5 min walk to Waikiki beach .

Really clean , easy access, well situated, 5 min walk to Waikiki beach .

The property is a bit old but it was not too bad. The free parking helped a lot. Our internet and TV did not work the entire trip. Management is not in the office most days and can be hard to contact if you need something. But the area is so nice and there is a mini mart in the lobby for the quick snacks when you get back.