The rooms were very spacious. Nicely decorated. Very well lit. Lots of lights. Bathroom has a large shower with dispensers of shampoo conditioner & body wash. Downside was, our room right by the elevator & ice machine. Was a noisy area. Staff was very nice!

There was no hot water in our room for the duration of our stay and the tv in the master bedroom didn’t work

Great location within walking distance of WEM. Underground parking so no large vehicles.

Great stay! Nice new hotel. We had a loft suite and really enjoyed it! Only down side was no coffee pot in the room. Other than that, no complaints.

Very clean, friendly staff, especially the breakfast staff. Underground parking a treat in freezing weather- and was tall enough for a lifted truck. Rooms bright, lots of lighting, clean, shower option of rainshower head or wand nice. Breakfast options good and tasty. Now our go to place when in the city

Check and and everything was good , the room is huge and new . Everything was good until we went to bed . This is not the hotels fault but a location issue . The hotel is located is a very very very busy area . Edmonton had snow and unfortunately they were cleaning the snow from the streets and the transit station right outside our room . From 11pm until 3 am all we could hear was the scraping of the machines and the back up beepers . Finally we couldn't take it anymore and requested a room change at 3 am . The hotel accommodated but we hardly slept all night . Don't not book a room on the west side of hotel during winter months after snow fall or your in for a long night

Overall pretty good. The front desk lady had a little attitude but thats ok. Room was clean Lots of homeless people though beware.

Gloria on check in was amazing!! She had a disgruntled customer and visibly handled them so professionally and with NO visible signs of frustration. I was second in a line up of 4-5 more rooms to check in and she never skipped a beat and NEVER showed or made me feel rushed or like a number. Continental guy was VERY friendly even though he was kept on his toes busy! Kept everything clean and NEVER showed annoyance when asked for the millionth time, where’s the bacon? LOL Front desk in the morning was assertive enough to let me know it’s time to get moving without being rude. The ‘lady in black’, ? Manager, very pleasant , glad I was able to pass on how well Gloria did the previous night!! All around we were very impressed with our room, the staff and continental -was basic but enough to fill your belly!-.