Breakfast was great, lots of choices. Customer service was excellent.

The room was simple but clean, quiet, warm, the bed comfortable with lots of restaurants within walking distance. The wifi worked fine for me. The location, for us, was perfect as we had to go to the Tom Baker Centre. We left our Jeep at the hotel & took a cab there & back. I really appreciated them letting us leave our vehicle as we did not get back until after check out; plus I am not a confident city driver.

Breakfast was really basic, mostly dry goods. I think there was a pancake maker. The cable TV wasn't that great. It kept going off, then coming back on.

Le déjeuner était très bien surtout lorsqu'il avait des Pancakes. Il n'avait pas trop de bruit dans l'hôtel. On avait un beau stationnement. On aimait qu'il y ait un petit réfrigérateur et un micro-ondes dans la chambre. Le personnel était très sympathique.

The location was great very central for me easy to get on main roadways. Was a comfortable room and bed. Didn’t get a chance to try out pool and hot tub but will next time. I will be staying again! Loved having a small kitchen in my room.

The water pressure for shower was low

It was one hour drive from banff, the room we stayed in was very clean, lots of clean towels and we enjoyed the pool and jakuzi to our selves

They charge my card right before we checked in

Found body hair in the bedding of one bed.

Good location in that it is very close to the high speed LRT. Appreciated the free breakfast, the coffee was amazing my first day, not so much the next...staff needs to be properly trained on this important feature. 😀

There is not a whole lot in the neighbourhood. I had to take the train to the next stop to get food and supplies at a mall.

Bugs all over unit and was on second floor