SureStay Hotel by Best Western Santa Cruz
Hotel en Santa Cruz, CA
Razones para reservar
Cancelación gratuitaReembolso íntegro si cambias de opinión
Incluye lo esencialPiscina, Cocina o cocina pequeña, Aire acondicionado y más
Reserva con confianzaColaboramos con los principales sitios web de viajes para que estés seguro de que estás obteniendo una buena oferta de alquiler perfecto.
Sobre este hotel
SureStay Hotel by Best Western Santa Cruz
Este hotel está situado en el centro de Santa Cruz, a 15 minutos a pie de muchas tiendas y restaurantes. Cuenta con piscina de temporada al aire libre y habitaciones con WiFi gratuita. Hay aparcamiento gratuito.
Servicios
Piscina
Aire acondicionado
Cocina o cocina pequeña
Internet/WiFi
Aparcamiento
TV
Adecuado para familias
Mapa de Santa Cruz, CA
Habitaciones Disponibles
2 Cama tamaño queen • 28 m²
Capacidad para alojar 4
Serás dirigido a Booking.com para consultar disponibilidad y precios.
1 Cama king size • 28 m²
Capacidad para alojar 2
Serás dirigido a Booking.com para consultar disponibilidad y precios.
2 Cama tamaño queen • 28 m²
Capacidad para alojar 4
Serás dirigido a Booking.com para consultar disponibilidad y precios.
1 Cama king size • 28 m²
Capacidad para alojar 2
Serás dirigido a Booking.com para consultar disponibilidad y precios.
1 Cama tamaño queen • 28 m²
Capacidad para alojar 2
Serás dirigido a Booking.com para consultar disponibilidad y precios.
€€€€
Valoraciones y reseñas
Opiniones 100% verificadas
10.0 / 10.0
Pool and shower were great, Staff was amazing. Very clean! Great ac
9.0 / 10.0
Gute Betten, ruhige Lage
Das Frühstück war nicht so toll, nur Waffeln und Joghurt.
Die Bettdecke hatte Brandlöcher.
1.0 / 10.0
Was not able to stay . Office was closed . Need refund!
4.0 / 10.0
Noisy and poor repair
1.0 / 10.0
Nothing
Nothing. It’s ran down. Needs to be completely refurbished. Pretty sure I had black mold in my bathroom area, under sink.
Oh and the rooms stunk so bad due to all the years of allowing people to get away with smoking in a non smoking room let alone facility, that dawned on me
9.0 / 10.0
Staff was very helpful and friendly. Room was clean and comfortable. Property was clean. Heated pool.
6.0 / 10.0
Clean and friendly
Beds are really cheap and hard
9.0 / 10.0
Courtesy
Boiler was out. Employee was courteous with help for a shower.
5.0 / 10.0
Everything rather dated. Ice machine intermittent. Breakfast generally OK, but often items were not available every day. Bedroom clean and generally OK, but again everything dated--needs paint, adjustments, etc. Place is noisy at night and no staff on duty to monitor guest behavior
10.0 / 10.0
Good location and friendly staff.
1.0 / 10.0
Rooms were poorly "remodeled", dirty walls and baseboards, blow dryers not working, plugs/outlets not working, dirty sink.
Manager was nice but appears to be the only person that works there - she needs some help.
Very questionable activity - Drug addicts staying on property, people trying to get into rooms without hotel keys and banging on doors past midnight, men taking "women" in and out of different rooms. Stock room nasty with items that hotel guests have forgotten left inside. Not enough towels, toilet paper or washcloths given. After hours maid enters rooms without guest permission.
Multiple cars double parked and/or parked in non-parking areas.
Pool advertised as being heated and it is not.
7.0 / 10.0
Easy to get to
A but run down- dirty ice machine
4.0 / 10.0
Mold
1.0 / 10.0
nothing
everything
2.0 / 10.0
Nothing
Where to begin?
Check-in time was up until 11:00 pm. I arrived at 9:30 pm and was met with a sign that read, "Be back at 9:45." To the clerk's credit, she was.
When I filled out the registration form I was asked for the license number of my car. I told the clerk that I didn't know it because it was a rental. She replied, "That should be fine. I've been here a year and have only had one car towed." Not exactly reassuring.
The room smelled, strongly, of disinfectant.
All of the lights in the room were BRIGHT; I mean, blindingly bright.
8.0 / 10.0
I love how the room looked, it was very comfy and clean. I would totally recommend it to someone.
Something that could’ve been better was the WiFi, i tried connecting it to my phone but it wouldn’t let me.
5.0 / 10.0
Clean, all new inside
Lumpy pillows, coffee machine did not work, breakfast was not served at 7 as told to us
7.0 / 10.0
What I really liked about the property is the manager Laura, she is the best, she was outstanding, and give her a 10 out of 10 rating on professionalism and expertise,and also for being such a nice person.
i didn’t like the maintenance issues about the property, but that is not the managers fault, it is the property owners responsibility to be able to maintain the property, and Laura the office manager is such a great person, she was able to se solve our issues and problems to make us happy with our stay.
5.0 / 10.0
pool was closed . lots of crackheads by entrance & in hotel . you can hear everything from outside & neighbors . parking was terrible , no space . bedroom wasn’t as clean , stains on sheets & smelt like smoke . no shampoo or body wash only conditioner . no toiletries.
9.0 / 10.0
Nothing
Everything
1.0 / 10.0
nothing
drug deals and criminal activty in parking lot. did not sty even 3 hours...left due to my personal safety. despite agreeing to assist wiht my refund, they did not
6.0 / 10.0
Not enough bedding, I was a bit cold in bed. The pool water was a hideous looking green colour. The breakfast was served quite late as the staff didn’t appear to acknowledge the change to daylight time.
6.0 / 10.0
the manager was very nice and helpful when we came across an issue with the room. she solved the issue right away
small parking area with narrow spaces in some spots
7.0 / 10.0
Office Manager was very professional and accommodating since we checked in late.
7.0 / 10.0
easy parking. comfortable bed. easy checkin. friendly and accommodating staff
housekeeping did not empty the trash and the sheets smelled like they were not changed on one of the beds.
Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Santa Cruz?
El precio medio de un alquiler en Santa Cruz es 289 € por noche. Este alquiler es 210 € más barato que la media.
¿Este hotel incluye aparcamiento?
Sí, SureStay Hotel by Best Western Santa Cruz incluye aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
Sí, SureStay Hotel by Best Western Santa Cruz cuenta con piscina en sus instalaciones. ¡Trae bañador!
¿SureStay Hotel by Best Western Santa Cruz admite mascotas?
Lamentablemente, este hotel no admite mascotas. Intente buscar de nuevo y filtre por "Se admiten mascotas"
¿Qué comodidades están disponibles en SureStay Hotel by Best Western Santa Cruz?
Hemos encontrado 7 comodidades para este alquiler. Esto incluye piscina, aire acondicionado, cocina o cocina pequeña, internet/wifi y aparcamiento.