The office staff and workers were very nice and helpful.

The facilities were very disappointing. The place looked dirty from the dirty rug in the lobby to dirty walls. The room was fine in size but the furniture was old and nicked up; the TV was difficult to use and I was never able to hook up with the WiFi. Also very poor was the small parking area and risk of nicking your car on the pillars. Just much lower than expectations.

No breakfast

Nothing

UNBELIEVABLE merry go round. Terrible experience. Admitted hotel messed up too. I will get a refund or I will call and dispute the charge

The location was perfect. The view from the lobby area outside of our room was amazing. We had issues with the floor being dirty but the woman working in housekeeper was so kind and stayed on top of cleaning our room. I wish I knew her name because she made our room perfect and even left us candies on the bed. It is located near a lot of great food places fyi. I have pictures of after we were leaving and of the cute bed all fixed up. If I was confident about getting a room without noisy neighbors I would 100% stay here again!

The bathtub had a hard time draining so often you would be standing in almost ankle deep water in the tub while showering. Kind of gross but that wasn't my biggest issue. My biggest issue with staying here is the noise. Not the outside noise because that was minimal to none. This hotel must let people live here and the people living upstairs were awful. The staff made it seem like there was a lot of people living in the same room and that they've been there for quite a while. They would make noise consistently throughout the nights making it hard to sleep. They wouldn't just stomp. It sounded like they were moving furniture, jumping, scratching the floor, dropping heavy objects over and over again. I was losing my mind and we needed to get up early a couple of those mornings so this made it suck. I had to contact the main desk a couple of times. The first young guy I talked to about it did not seem to care at all and was rude to me. I believe the only person that was able to make a difference was the same wonderful woman that took care of our room. She was able to get them to stop. They had a couple moments but nothing that made me go crazy. I was finally able to sleep after dealing with this for days. As long as you're on the 3rd floor you should be fine.

We like the price point and location.

The room was very dirty. There was visible dirt on the floor in the bathroom and many dents and patchwork on the door.

- Free parking - Excellent service

- Noise when the rooms nearby shower - Dirty towels

Good location. Thats about it. Its a pretty run-down place that was generally pretty dirty.

The elevator felt sketchy. They had a temporary permit on it that had expired a year ago. You could hear noises from guests above us and outside. Photos of the place must have been taken when it first opened.....30 years ago? It looks like they try to keep it generally clean but theres stains and scuffs all over the place. It just needs to be gutted and remodelled.

Great price and location. The staff were super friendly and helpful. The room was clean enough.

It was an older hotel and the facilities need a lot of maintenance, but for its price point, its fine.

Great location with a quick walk to some great restaurants, drive to downtown and the zoo was pretty easy from here as well. Staff was friendly enough.

When I made the reservation, I stated I would check in a 3. When we arrived, there was a handwritten note on the front desk saying “Check ins will be at 4 today”. Pretty annoying to have to wait an hour after driving 6 hours. Also, there was no free coffee like they said, and the “free breakfast” was some packets of instant oatmeal, which also wasn’t even available in the morning.

Ample parking and free, location

Pretty much everything. Dirty floor, jammed tub drain, sketchy layout.

The staff, room and location

Price of room is not consistent, phone does not work, which is a problem, as I am disabled.

Good value for price

Balcony is entry

they have microwave in the rooms

smoke smell and puke all around. very disgusting and dirty. loud and disturbing.

Comfortable, convenient location

Parking lot is too small

The hotel is MUCH better now after the remodel, clean, with nice beds and a giant TV. It is still b budget hotel, but probably the best one in Point Loma, if not San Diego.

Nit picking here, but the interior painter wasn't very good, they should probably send in a good painter on a room by room "clean up" sweep.

The new manager from HI was so friendly and welcoming.😊

There were bags of laundry right outside our room upon arrival like sheets and bedding left there by the cleaning person overnight. Also cleaning staff in the morning was not friendly and entered our room 3 hours before check out time and tried to stop me from going in after getting morning coffee to take a shower.

No food was afraid

It was around the corner from my son's house.