Staff was friendly and accomodating. The hotel and rooms were clean. Loved the location, area was quiet. Enjoyed the pond and walking path behind the property.

It was great having breakfast provided, however, the hot breakfast choices maybe could be changed up a bit.

Convenient distance to the wedding venue I was traveling to. (Ashton Gardens Wedding Venue)

No microwave in room, roaches outside of room door, bed did not come with a comforter (had to be requested & retrieved by myself), rude customer service over the phone while asking questions before booking. Breakfast was awful, all food was undercooked.

Quiet and nice neighborhood

Overall, I liked everyhting

The location was perfect for where I needed to be

The smell of the air freshener was so strong it gave me a really bad headache. My room had 2 double beds, i peeled back the sheets of the first bed and it was wrinkled, then the 3 pillows had someone elses hair on them. I got into the 2nd bed and itched all night long. There were splatters of something on the bathroom drawers. I was really hoping for a good nights sleep due to travel and business, but I wasn’t so lucky.

Location

Staff at the reception desk. I couldn’t ask her name but there was 2 ladies working at the reception counter and one of them was so rude and made a customer very uncomfortable.

It's located in a great location and good meeting rooms. The room was spacious

Among all the Hyatt Place hotels we've visited this one stands out as the most dated and poorly maintained. Despite the spacious rooms the overall ambiance is marred by aging furniture, worn-out carpets, and dusty popcorn ceiling.

The staff except for 1 person was beyond friendly and amazing . The overall room was a good size. Breakfast was amazing.

The carpets in our room were dirty, when room service came for cleaning, they had to be asked to do the vacuum and the second time around did not clean the washroom properly

Room was great. Had a bar open until 12. Cookies are great

I wish they had rails in bathroom