paying for parking

I book my room through booking.com had my information number everything an they didn’t have my rooms cost me 300$ more when I got there for my rooms Had to stay there rest of party had rooms there

Was not worth the money spent

It was fine.

Parking fee.

The architecture, decorations and location.

The shower was very slippery. Both my husband and I almost fell. Breakfast was supposed to be included, but by 8:45am there was no food and only one cup left for coffee. We waited but nothing more was brought out. We were charged $42 for valet parking which we didn’t use. When I called the number on our receipt it said the number was disconnected. I called the toll free number and they weren’t able to refund me (I already paid $28 for self park in a garage). Waiting to see if this gets rectified.

It was perfect for our visits to the museums and the aquarium.

Breakfast was a little disappointing.

Location

Entrance was dirty and far away from parking. Room was very small for pri ce on a Monday.

I loved the location, the Free Breakfast was delicious, for the most part Clean just.

We call the front desk to fix our lights they came up asked did we turn on the switch that controls them? We said yes, it worked at first then once we tried using them again after they told us they fixed it, the lights were out again when we came back to hotel, so the front desk asked us do we want her to send someone back up? Because those lights were reported before by someone, we said no Because apparently it's a shortage, so we didn't have lights in our bathroom or the washer hand area the whole weekend and we were there from Thursday to Sunday. And it was a bad smell on the 15th floor, and those elevators/hallways has no Fans or Air conditioner probably why the halls smell likes that no ventilation and on the elevator I almost passed out on due to no ventilation like a fan or air conditioner. But everything else was fine with me. Antwon that worked as a food preparation I guess was very nice when things ran out he made sure he brought more out at 9:15 as when we told others that they were out of it, they never came back with anything. And the lady Mrs. Day, at the register was Very helpful. I'm a Hilton honor I feel like they should have given me a free night to stay but they didn't even offer to switch rooms with me, they wanted to keep sending people to half fix the lights.

Beautiful downtown Cincinnati building transformed into a hotel!! Perfect location for walking to restaurants and The Aranoff for a concert!

No dislikes

Beautiful building and great location . Very clean! Great view of downtown

Staff was confused with all my desk interactions had a hard time finding anything on computer. Tried to charge my card twice had no answer for anything. Just mass confusion

Comfortable rooms, beds and bedding.

Confusion at front desk checking in through Booking.com Took another person to figure it out

we liked the location.

Great

Potato

Location was wonderful. Staff (Specifically a woman named Day) was amazing. Her hospitality was top notch.

The only thing I would suggest is mini fridges in the rooms

Layout, facility, staff, location, bed, and restroom all were nice

Room carpet needed a deep clean, had a smell to it.

Beautiful historic hotel . Secure once inside

AC problems and nobody could fix until Monday . Sketchy area . We stayed 1 night and was hit up twice for money $42.00 Valet

location

room could of been cleaner & cheaper

The amount of well lighted mirrors in the room was perfect for 2 women and their daughters to get ready for a cheer competition! It was also clean and the breakfast was delicious.

The outside signage was not noticeable at night. The city is hard to navigate already with all the curves. We drove past it 2 times and finally just picked a parking garage in hopes that we were close. You need to make the signs more noticeable!