Right in the heart of cool new Durham. Our room was fantastic . Request City View and 2nd floor. Unless you want the pumping music of the pool bar filling your room until 11 am (which is cool if you want that).

I was placed in the last room closest to the parking garage on the 2nd floor and right above the trash dumpster. At 5am the trash trucks woke me up with loud noise shutting the dumpster doors. The hotel wasn't full so better accommodations should have been made

The room and bedding were very comfortable. The bathroom and walk-in shower were spacious and fresh. I had a room fridge which was convenient in the middle of summer. The lobby had free coffee and fruit in the mornings. Location was central downtown and rooftop pool was small but attractive.

I stayed 6 nights and was told no maid service unless I called and booked it the night prior. The hotel appeared to sell day passes or memberships for locals to the rooftop pool area. It became very crowded once the bar opened at 4pm and they put "Reserved" signs on most of the lounge chairs and pool-side seating. It really detracted from the amenity for hotel guests. While I was there, I received a call on my hotel room phone with someone claiming to be at the front desk needing to re-run my credit card information. I became suspicious and said I would take care of it at the desk. When I went down, the front desk person didn't know what I was talking about and called a manager. The manager told me there was some miscommunication with accounting and everything was fine. Later, another front desk employee told me to be careful because several guests had been called on their room phone and similarly scammed for their credit card information. I don't know why the manager attempted to cover up the issue when I first reported it. One of the stranger things I've had happen at a hotel and I'm not sure I could recommend this hotel despite some cool aspects to it.

Bed was comfortable and location

Whole place seemed rundown,l. No window in room, poor lighting, no coffee in room, weird smell

Central location

No meal options at all (Breakfast etc)

location

customer service

No real breakfast option- just coffee and a few buns and yogurts.

Nothing in particular...room was very nice and pool area had a great vibe.

With a very lively atmosphere into the eve and a beyond sanitary room involving a great view, my two day stay at Unscripted was remarkable. The staff members, with a friendly manor, are quick to help with anything asked. Overall, a beyond pleasant experience with this location and would recommend this place to any group or individual, especially those looking for easy parking and room access from car.

The shower in my king room did not have the ability to close it but the glass enclosure was sufficient for keeping water off the bathroom floor(likely modern style I don’t understand; looks very nice). The thermostat was difficult to dial in. Not sure if it was operator error but toward the end of the stay, I got it in check (certainly my own fault for not asking any questions).

Nothing really.

My toilet did not work, it clogged up repeatedly. I had to wait for maintenance to come multiple times so I could wipe my ass.

The room was clean and the bed was comfortable. I loved how friendly the staff was.

The room was on the more expansive side. They had showtime and not HBO. I would have preferred HBO. Also they charged 20 dollars for parking. Had I know that, i would have stayed elsewhere.

Bar staff was more focused on tbeir phone than pouring me a drink

location, decor, parking, room size

maid service did not come, rooms were too loud and could hear music late into the night. too much light coming in from drapery

Room was very clean and bed was super comfortable. The staff was very friendly

I think the 20 parking fee is a bit much for paying customers