Location and historical character

Beds and pillows were awful!

Location was perfect. Right on the center and easy to walk everywhere.

Unfortunately, the live music goes on until midnight and it's quite loud in the rooms that face the front.

Delicious breakfast. The room was gorgeous. And the location was fantastic.

Mariachi bands kept us awake until 2am. The room could provide earplugs. Definitely bring them if you like to sleep in quiet.

We loved the location and the festive ambience

location

noise and poor quality of breakfast

Everything

Hotel Luna is in the very heart of the city and you won't get a better location. The hotel restaurant was very good and the staff was excellent.

The bed could have been more comfortable, but it is on par with other good quality hotels throughout Mexico that I have visited.

The staff were extremely helpful & warm. The room was perfect, free breakfast delicious and the location of the hotel was the best. Some reviews complained about windows which we didn't care, we had an AC & were happy. Others complained about the noise, yes the area is very lively so if you need absolute silence stay elsewhere. We are from NYC & the noise was normal 🙃 Stay here!

Location. good food at restaurant

Bathroom too small. shower water pressure real low. AC very loud.

The location was perfect for entertainment and the whole city was very clean The breakfast was absolutely perfect good choices We will definitely be coming back soon snd staying at the Hotel Luna for sure

The room was a little small No area to put our suit cases and the sink area also very small

Hotel Luna is a beautiful colonial property in the middle of all the action in Guanajuato. The included breakfast was adequate, and the outside dining during the day was lovely in the shade of the plaza's vegetation. Most of all, the staff was incredible. Quick to change a room to a quieter locale in the hotel, or offer travel assistance, I can't say enough nice things about their concern.

Guests beware! That same central location translates into a horrific noise level in the evening! Mariachi's, amplified Norteno bands, and revelers all vie for customers dining on the patios in front of this establishment. They all play at the same time, attempting to drown one another out with their individual tunes. If you're room is above this cacophony, you better be deaf or dead drunk. Groups of minstrels will park under windows in the alley behind the hotel around 11pm with their boisterous customers as well.

Location is perfect in the middle of everything including restaurants, shops, museums and attractions. Hotel is beautifully decorated and breakfast can be taken on the nice patio out in the square. Staff is very friendly.

As with all locations within the central area, there is noise from the streets sometimes late at night, but it's the same with all hotels in the area.

👍

nada

Location is very good

Getting to the hotel with our bags was very hard

Only location unfortunately.

Electric plugs were very few.

The breakfast was provided with the price of the hotel stay, it was adequate.

We were given a room with a balcony over the main street with restaurants and bars. Very Noisy. The next night we were moved to the back of the hotel with a larger room, balcony, and lovely view. Great Service!!