nice bathroom, big comfy bed, large room and plenty of parking.

check in shuts at 11 ( I was chief vet at Aintree races and we had a fatality in the final race at 8.50 so even though I’d messaged them to let them know I’d be a late arrival I got a voicemail while I was dealing with the poor horse to say if I didn’t hurry up I wouldn’t be able to check in. Then at 11 the lift is turned off so you can’t go back downstairs. Complete fire hazard as your key fob lets you put down some stairs to to the car park but if you lock yourself out of your room leaving this fob in there you’re stuck basically. I was also promised “Pete” would be around as I would be checking out early to provide me with an invoice. NOPE he was not. In the end I had to just leave my key in my lock and go, so will now have tho email for one as it wasn’t cheap. Also NO food or drink available to purchase after 10. So biscuits and squash for supper…..in a Miller & Carter!!! WILL NEVER STAY AGAIN.

lovely spacious bathroom

the surprise at the value for money

check in seemed odd due to location in the restraunt

Probably the Best breakfast ever. Steak, smoked salmon smashed avocado as well as the usual. The dinner menu did wonderful steak,scallops,and salads. The dripping gravy was the best. The dirty burger topped with steak tails/pieces also best I had. Guinness v good. The food is worth travelling for. Staff v personable and helpful.

Night fire escape route

Restaurant really good Staff really helpful Free standing bath beautiful Modern Nice decor

N/A

Good

Being 68 yrs each no one helped us with bag 20 klg going up stairs, which was difficult. Cost of beer very expensive. When restaurant full of patrons no where for us staying there to have a drink in bar. People staying there are secondary to people having meals.

location and price booked it about 3 hrs before arrival. Bed and shower good. Cleanliness good too. -Nice steak in the evening with friends.

-could not speak to anyone when no I called the property contact number. -check in desk was not attended and had been moved to the bar area. -Breakfast finished at 0930hrs and we were not offered anything when we went down at that time. No other residents were their eating either? -The Hotel Accom side of the business seemed a bit disconnected from the Miller and Carter Restaurant side of things?

Very good hot breakfast. Well cooked to order. Very friendly and helpful staff. Room modern and clean. Bed large and comfortable. Great shower.

The room was very hot so had to open the windows which let in some traffic noise.

clean friendly

fob key didn’t work when we arrived at around 11.45 no one answered the bell luckily other guests arrived and let us in with there key

Very smart and clean.Excellent food in evening.

The bed in room 6 was very hard for myself and wife.Made for uncomfotable night.maybe ok for younger visitor.

Large room on first floor with lift from ground floor. Comfortable bed. Ample parking space. Busy Innkeeper Steak House. Large portions of food, very well cooked (except final morning of 5 when chef didnt turn up for work)

Except last morning, no choice of fruit for breakfast. But ample supplies of coffee and juices.

we choose the hotel for location and this was spot on , staff very friendly and helpful

in the bar area empty glasses left on the tables and not cleared away did not feel welcoming

the room was very spacious and the telephone call prior ro arival ensured the room was set up to our preference

the lighting is very poor in the room - especially if you are trying to apply your make up!!

handy for our need that night and that was to be minutes away from the nye party up the road

everything was just right

The bed were super comfy, and facilities lovely and clean.

I can’t comment on the breakfast as we didn’t take it. The rooms were warm and clean and nicely decorated. Exceptional staff who went above and beyond the call of duty.

Trying the get a taxi from here; even though one had been booked it never turned up, which made us late for a dinner reservation… but this is outside of your control… after waiting over thirty minutes for the taxi to turn up a member of your staff kindly went out of her way to drop us off. Like I said; above and beyond the call of duty.

It was warm unlike some hotels

Toilet in room 5 has a reoccuring flush issue where the waste comes back up. We noticed this on previous visit as well.

No room service no phone in room if you want drinks or food to room tea coffee in room but after hours you can’t get anything off bar or cold drinks to room no fridge in room either

Room was excellent, v spacious, large bathroom and lovely view

Think cContintal breakfast should be still included considering cost of stay per night

nothing

bedroom - toilet filthy, room freezing cold (windows were wide open) Refused to stay in that room. Moved to second room couldn’t sleep - radiator banging and clanging continually. Had to get up and dress to go in search of a night manager. Night manager said it was known there was a plumbing problem. Finally, in middle of night, after moving to third room, managed to get a few hours sleep.

great location for us. clean rooms, great food and staff were exceptional.

Nothing.