Redelijk

Comfort, ontvangst, kwaliteit linnen ed en overig

Hotel Alta Las Palomas is my go-to whenever I visit Costa Rica, and for good reason—it’s simply perfect! I can’t recommend it enough. The staff treats you like royalty, and the service is consistently exceptional. The atmosphere feels like you’ve stepped into a serene, otherworldly retreat where relaxation is the top priority. And the food? It’s so amazing, it’s worth planning a trip just for that alone. Every bite is so delicious, you’ll want to rave about it to everyone back home! This is the kind of place that keeps you coming back. I also have to mention the spa-like experience each time you step into the bathroom, with high-quality beds and crisp, fresh linens that ensure a peaceful night’s sleep. The rooms are wonderfully quiet, and the balcony offers a lovely view of the city, framed by palm trees. The pool area makes you feel like you’re on a true vacation—it’s the perfect escape.

excellent restaurant - food and service; great decor and setting

very minimal front of house staff; no concierge to help with luggage (lots of steps); lack of staff around; enquired about tours but little help.

I was upgraded to a suite and read the reviews about requesting one of these on a higher floor ( I was on the 4th floor). An uninterrupted view of parts of the city and the mountains, awoken to birds singing in the morning - it was amazing. The suites at this hotel are really well appointed, large living room when you enter leading to the balcony. Off to the left, arched doors lead to a large bedroom with views of the balcony, city and mountains. Large walk in shower, large storage and dressing area. The only thing I could slightly fault was the AC in the bathroom wasn't very strong. It was 80+F when I was there and the bathroom was always way hotter than the other rooms (even when i wasn't using the shower). Aside from that I LOVED the layout and facilities of the suite. Breakfast was included and no complaints -pretty standard, well made. I had dinner at the hotel twice and again, tasty food, good quality- no complaints. The restaurant itself is very beautiful, there are long planters lining the inside of the large windows, running the full length of the restaurant (overlooking the pool area) and another set separating it from the bar, a nice added touch. The one thing that was an issue was wasps/ hornets- on my last day I sat near the door by one of the planters and there was a mini hornets nest inside in one of the corners above the planter. As I'm allergic to stings I had to quickly move and pointed it out to the restaurant staff. The hotel decor in the main areas is really beautiful, you feel like you are walking down a little indoor street with huge wooden chests, structured "fairy" light decorations, high-back throne like chairs beautifully decor'ed, long sofas, huge floor to ceiling curtains . At one end it opens into the restaurant and the other end is the entrance. Aside from the beauty of the hotel, the staff are so friendly and kind, they stop and chat, they're efficient, nothing is too much.

Address the mini hornets nest in one of the corners above the planter by the door! For someone allergic to stings that was a little alarming.

very beautiful place, with a nice view, good bed sheets, nice and helpful staff

many things. too many bugs inside the room, a big spider and a lizard included. small towels. just tap water in the room. to ask for a 1 hour late check out you have to pay 22 USD, which is outrageous. also, being a small luxury hotel you would think they would like at more attention to small details. there were tiles missing in the swimming pool floor, painting needed in the room, the couch in my room was very dirty.

I liked the location up the hill with an amazing view of San Jose and some of the best sunsets I have seen. It was a bit isolated for someone without a car but I was wanting a few days’ time out so it suited me.

Unfortunately my stay was marred by getting a stomach bug after 2.5 weeks in Costa Rica with no problems at all. Also, it could be noisy when there were late arrivals or early departures as the sound echoing from the corridors made it sound like they were in your room!

Big, clean room with a balcony overlooking pool. Great staff and beautiful property.

very beautiful lobby and Resaurant wonderful setting.

Hvac broken. elevator broken both my wife and I were sick after drinking the water st dinner. breakfast was included but at ck out the charged me 35$ said what we ordered was not included. no offer or apology to lower bill .