Location is great.

Doors are very thin - you can hear every little noise outside. Was very hard to sleep. Breakfast is a bit dull. There are better options available.

staff

poor lighting, breakfast bland

Stayed for one night only before safari. The hotel sign by the road is old and run down. That made us a little worried at first :) But the hotel is nice. Friendly staff, nice room, comfy bed, very good water pressure and water temperature.

The bathtub could have been cleaner

- The location is good. - The staff is good. - Reasonable price. - Fast check in.

No 24 hours rooms service for food.. I came back late to hotel and wasnt able to order food.

The location, the property, and the staff were all excellent,

Everything was good till the last day I met the GM. Quite unprofessional, the property can do wonders if a good management is there to overlook the property and knows how to handle the guest.

Friendly staff, clean, nice restaurant

convenience and price

very late room cleaning, safe for valuables out of order needed a new battery

Amazing and helpful staff, from Jane and staff at the frontdesk to Jerome the groom and the staff at the restaurante. Thank you for warm welcome.

No air conditioner

Very friendly staff. Nice location. Beautiful garden.

The whole hotel needs a complete makeover. Bathroom floor was always wet and in general didnt seem very clean. Room needs makeover + more light. If owner invest in modernizing the place it can become extremely nice. Breakfast was not impressive. Could maybe make a bit more interesting.

Location and the great Indian food - with no long waiting

Hotel needs a big facelift, no AC and the walls are very thin. One can hear everything going on all around the hotel.

location central in Arusha town Big clean room, nice garden

Breakfast is basic

Location, staff is mostly friendly, nice little garden outside the breakfast area, 24h reception.

Breakfast is extremely poor and low quality. It's miles away from what's advertised on Booking.com. All amenities are very old. The building was built more than 60 years ago and hasn't been maintained since the early days. Only a small fraction of the rooms is habitable, and even they are falling apart. Mosquitoe nets are not in every room, so you've got to be careful. The bathroom sink was blocked, and the deposit box in the room was locked without a hope to open and use it. A fan in the room didn't work. The extension lead was damaged and dangerous to use. There were no plugs at the bedside. The walls are paper-thin and do not provide any soundproofing. The staff doesn't know better than to talk loudly and shout at any time, inside the hotel and outside in the garden. Quiet hours don't exist at the hotel. The price on the list was $68 for two nights without taxes. After booking, the price increased to $77, again without taxes, without any explanation. Moreover, on arrival, the reception told that if I want to pay by card, then I have to add 5 percent on top of the total price because their bank is charging them for transactions. It goes against booking.com policies and is actually illegal in Tanzania.

the location is good

no stable hot shower, safety box is not available, strong mosquito spray smell, no fresh air, towels doesn’t feel clean…

Good location right in the center, simple facilities, but nicely situated by a park. Very friendly staff, very tasty food.

Excellent balcony view over the secure gardens.

Clean and good service. In a quiet location.

No bedside switches to switch off the lights.

Beautiful garden view and a very good breakfast. Ideal location as base to visit other places.

NA

Location and the hospitality of the staffs.

The property needs urgent refurbishment or massive face-lift. The charges are too high for the state of this facility.