Room, bed and breakfast were good.

Toilet seat and shower head require adjustment.

Staff were friendly and helpful. Room was ideal and clean. Breakfast was nice although scrambled egg was salty.

Scrambled egg salty.

the location

rats outside. dirty sweets on my pillows. and no air con. tiny little heater to heat the room in minus 8 temps

breakfast and staff

room was a bit small

Shower was fantastic And breakfast food was OK

Bed for the children, we needed two singles beds. My son is 11 years old and my daughter is 7 it was not appropriate For them to share but it was only for one night.

The lady on Reception was very polite and helpful - the room itself was lovely and clean as indeed was the bathroom and shower - the breakfast was nicely prepared and was more than adequate

Breakfast was sufficient. The location of the hotel is ideal for the traveler. Easy to access and close to the motorway but no traffic noise. Room very quiet.

No complaints.

Great breakfast, like the coffee particularly. Wide provision of breakfast items- starter drinks like apple, orange & water; fresh & appealing scrambled eggs, sausage, bacon, bread varieties, etc; cereals, etc.

Double rooms with twin beds okay, but double rooms with supposedly king beds not okay as the beds are smaller/narrower and looks like Queen-bed, rather than King-Bed. The expansive bed in the double room helps to create an opulence feel.

Ideal location for a conference at the other hotel

Double bed a tad too small!

Liked the breakfast, although it was a bit chaotic. I know it was busy but we were directed to a table and then later found out another party was sitting there, even though they were one a single person and we were a family of 5 at a 4 seater table

Room was passable, but needed another chair to sit on in the room. The bed was like a hammock so we always rolled to the middle of the bed which made sleeping uncomfortable. The second room had no working airconditioner

Perfect foe what we needed

All was ok

All staff absolutely amazing

Needs updating and could be cleaner

easy to find

bedroom on ground floor - near bar area ..that generated some noise and then the Macdonalds car park right outside room, which was also noisy

Location

Room was not clean breakfast wasn't re stocked quick enough

Room

Choice of evening meal

Staff were amazing, friendly and very helpful!

Staff were amazing especially aaaistant manager and Christine on breakfast duty they all a credit to your company

I have no problem with pets in hotels although maybe you should think about having rooms in one Area so all pets in one place I had 3 disturbed nights with Incessant barking and doors slamming to take dogs out I'm just recovering from an operation and wanted rest sad to say this did not happen

Bed a bit small for a double. Breakfast good. staff excellent.

just the bed being small

Friendly and helpful staff. Good breakfast. Comfortable room.

Everything was great for us. We were very busy ourselves as we were at an event with the children and we were in and out of hotel numerous times during our stay. The rooms were close together which help a lot. The staff were very helpful with directions as we didn't know the area and even though the competition was only 20 minutes from hotel we had a lot of back and fort. Breakfast was great, rooms very comfortable and quite.

Car parking some evening wasn't available so we parked at McDonalds.

All staff were friendly and helpful. Breakfast was busy, but the lady explained what was happening and was happy to supply additional tea bags and help my daughter.

The bed was like lying on a block of wood. I had to get up several times during the night as my hips were in such pain.

close to local attractions, clean, staff friendly.

the carpet in our room was stained but everything was otherwise clean.

After a week of hostelling it felt luxurious to have ensuite. Free breakfast was a big plus. And, the staff was friendly and helpful.

Nothing to dislike

Clean room , and shower room . Provided with free toiletries

Mattress a bit bit too firm for me

Staff was amazing couldn't fault them, me and my family have stayed in this hotel and came back would alway choose this one when we're down visiting family!

We did get a big family room last time, this time was quite small for a family of 4 but it did what was needed and slept us all so not really put off by this

very conveniently located

paying for parking ☹️