Great location and value

Great location on quiet street.

The good- the location was very centrally located in the Covent Garden/Leister Square area. There are lots of rooms, tons of beds to sleep in. We were 8 and each had our own bedroom with a few loft spaces to spare. The okay - the layout is stacked. Lots of floors so there are lots of stairs. This was not a problem for us, but if you had mobility issues it might not work. The not so good. It was a heatwave and while there were fans, the upstairs rooms were HOT. The washer worked but did not dry clothes. The bad. Check in was not great. While they were responsive, the location we were sent to was not the actual location. It was only a few blocks away, but after 12 hours of travel it was worrying when things started off bad. They said it wasn’t ready and we were waiting on the street, but by the time we walked over it was ready. Whew! I mention it not to complain, but to manage expectations and know it will work out and the apartment is worth it.

My three children, their spouses and my seven grandchildren and I stayed at this townhouse in London. The location is absolutely marvelous. It is not in Covent Gardens - much better. It is on a quiet backstreet in the theater area very close to the Leicester Square station. Easy access to all the main tourist attractions, yet quiet. However, please note there are five floors and no elevators and no railings. Air conditioning only on the first floor, and its erratic. Lots of rooms and beds but they are on different floors, and gathering space is limited. We did love the location, it was pretty clean and the beds were fairly comfortable. There was plenty of kitchen ware and other odds and ends you might need, too.

This is a fantastic option for large groups. Just don't expect luxury. The living spaces are cramped (save for the top floor bedroom which is spacious). What you are paying for is the amount of beds and the perfect location. Almost everything is within walking distance.

Excellent response from Paul and Jenny to all queries throughout our stay. Thoughtful touches like filled fruit bowls, bread, mince pies and flowers on arrival. A bit noisy but location was worth the trade-off.

We learned on arrival that the address differed from the address given during the rental process, and that the photo of some type of an arcade shown on the home page of the listing is unrelated to the property. When shown the property on arrival, entry way carpet badly worn and stained, clothes dryer broken, toilet plumbing in one bath not in proper operation, shower plumbing in another bath not in proper operation, another of the bathroom quite cramped (requires a person to contort him/herself to close the door). The interior appears to have been fitted out with finishing acquired from the “close out” aisle at the hardware store. The upside is location in the heart of Soho/Covent Garden, which we appreciated. Might be a good fit for frat boys on a road trip. We would not stay at this property again.

We had an amazing stay. The location cannot be beat. The owners were super responsive throughout the entire process and met us for the walk through when we checked in. While there are a few things that could use a little work, I think this is also part of the charm of staying in a UK flat. We absolutely loved it and would definitely stay here again. There were 6 stories and the place is definitely set up for large parties. We stayed here with just 8 and had so much room to spread out. 5 out of 5 stars from all of us!