Always like the suites.

The kitchen supplies needed updating. There was only one dinner plate. The cutlery was sparse.

The hotel room itself was nice. It had a very comfortable king bed and an equally comfortable pull out sofa bed. Perfect for a small family of 4. However, late night staff wasn't very helpful when trying to figure out issues, the hotel refused to take my card, there wasn't very many options for breakfast and the pool was closed for some reason, so they were sending people who wanted to swim to another hotel. The price on booking also didn't reflect the actual price once we were there. Not sure this hotel is worth almost $500 for 2 nights due to those issues we had.

Late night staff wasn't helpful, hotel refused my card, the breakfast options were sparse, pool was closed, price on booking didn't reflect actual price.

Very friendly and helpful staff! Can’t say enough great things about how accommodating they were to our big group!!

Pull out had a very uncomfortable mattress

When I made the reservation I booked a room with a court yard view. Well as it turns out I did not get a court yard view also after looking into to why I did not get that I was told they do not even have a court yard, They have a patio no court yard. Our court yard view was the back yards of the neighbors yard.

The location was near where I needed to be.

There was an extra nights charge on my bill. Had to make two attempts to get it cleared. The room has been updated very poorly. Looks like they found the cheapest workers around to actually update the rooms.

Very clean, helpful staff, comfortable bed

The breakfast was fantastic!

Mobile key was useless even though it was supposed to prevent going to desk, we had to anyway to get real keys and pay $40 for incidentals. Had to switch rooms twice due to broken sink then hair in bed. Many fixtures in room poorly installed. Bed was not comfortable.

The staff were very professional and helpful . Maria at the front desk was very professional. My family and I felt like home away from home.

N/A

Excellent and clean…

They didn’t come clean my room

It was clean the breakfast was good and it was close to my job.

This property did not have an outdoor pool.

I liked the space and the staff was polite. The breakfast area was clean.

If you really want to improve your guest's stay, there's a couple of little things that you could do. For example, I would have 2 waffle machines instead of one. Most of the places we vacation at understand that the waffle machine is popular, and having 2 in service makes the line go faster. When a guest checks in with 6 guests , there should be a minimum of 6 towels, six pillows, and blankets to accommodate. The showers should be cleaned, and dry mucus should be removed. The dirty tissues and build of dust should be picked up and wiped. A sofa bed should be opened up, and the linen changed and vacuumed for food crumbs. I selected the hotel because of the Marriott Brand Name and what I thought was a trusted company to purchase vacation packages from. ( Booking.com).... but our experience was more like a suite in an inexpensive Motel. I recently booked another trip with booking.com. To Dominican Republic with another family, A package of over $15000.00 dollars for one week; if I would have known that booking.com is not accountable for who they represent, or that they don not stand by their customers, I would have taken my business to a tavel agent. If you're interested in seeing the pictures that I have of this location, please send me an email and the name of a manager. Thank you Nicklas Cortes.

so relaxing I stayed another night. I was exhausted from traveling. Room had everything I needed. Very Clean.

The King Studio was so roomy and felt like home. Very comfortable overall. The front desk staff was very helpful and welcoming.

The housekeeping could use improvement. We moved the sofa to find a toy for our son and there were socks and shoe inserts that did not belong to us. Led me to think they weren't very thorough when cleaning the rooms. Also, the pool had no towels available on Friday evening and when we did get towels, they were the size of a large dish towel. Definitely not big enough for an adult or even a small child.

Great atmosphere, nice and comfortable rooms.

Cute set up, even though we only stayed for the night it was a convenient spot.

Pillows were not comfortable at all and the bed was a little too hard for our liking. I would also recommend the cleaning crew to check under and behind the rooms with couches, our room had towels and trash under ours.

pool, cleanliness, studio sweet was spacious

I would have liked to use the fire pit but didn’t know when it would be on

clean and Quiet

Easy parking and new rooms