Lovely check-in with Lucy. Good to have on-site car park. The bed was very comfy and the pillows nice and soft, which is unusual for Holiday Inn! The hotel was very easy to find, just off the main road. The most noticeable feature was how incredibly clean the whole place was.

The cord on the blind was broken so once we had pulled the blind down at night we couldn't raise it again in the morning. The room was nice and warm but the only duvet was quite thick and thus we were way too hot during the night.

spacious rooms that were clean and modern

We have stayed in this hotel many times over the years. This is the first time we had to pay for parking, so won't be staying there any more. Only one bin had a liner which was more like a mini trampoline, just about stretched across the opening. I had to break it to actually get anything into the bin. No liner in bathroom bin. We had to remove the top to get any shower gel, the plunger was not working, Also, bathroom now too narrow to move around comfortably.

Staff were super friendly and helpful and the room was perfect

N/a

Missed breakfast

Bar was shut on our return from an evening out apparently a fight broke out. Lovely!!!!

Hotel was perfect location for our needs, staff helpful and welcoming, facilities excellent. The only disappointment was our room smelt of smoke when we arrived and was still there in evening. Parking perfect and secure. Would stay again

Room smelling of cigarettes and the bathroom was compact but shower was brilliant.

The location was great, the room was comfortable, and everything was as expected.

Convenient, clean, comfortable.

Bit pricey for a late room in Bolton but you pay for what you get in life.

Every thing

The TV s in the rooms are too small, with todays modern home TVs these need to be the same, i.e., home comforts!

The staff are extremely friendly. The bed was so comfy

Room was clean and tidy

Paid wifi did not work. I paid for it but it kept telling me to get closer! Ridiculous - you should refund me!

Posizione centralissima, perfetta per muoversi a piedi. Ottima colazione a buffet. Camere silenziose e letto molto confortevole.

Purtroppo faceva freddo e anche con il calorifero portatile che ci hanno dato, la situazione non è cambiata. C'erano inoltre tantissimi moscerini in camera

Location

Overpriced room. Only offered a room with twin beds. Two mini bottles of water were £5 from the bar as there was none in the room!

The room and the breakfast Really good 21st birthday at the hotel great facility

A/C was not working in the room, the room was uncomfortable to sleep the entire night. Telephone also didn’t work. Hashbrowns we’re very overdone at breakfast.

Bed was comfortable Staff supportive and very helpful Parking great Although difficult to get to due to road works Carpet could have been cleaner -red stain on carpet near the bed General a good stay as staff very helpful and friendly and convenient to visit family.

Stain on carpet - could have been cleaned a bit better. As you stepped out of bed you stepped on it wondering what the red stain was - looked like red wine.

Exceptional service

Bed was very comfortable and breakfast was super!

Some stains on my white duvet cover, bathroom was tiny :(

Clean and functional

Nothing

Breakfast was very good good selection of food staff very good

Nothing

Spacious and clean.

No refrigerator in the rooms.

Great location, 5 mins walk from shops and plenty of restaurants to choose from. Staff were really friendly and helpful. Parking in garage underneath is decent, but sometimes busy.

Only a couple of minor issues - the basin in our bathroom was almost entirely blocked and took about 5 minutes to drain. I reported this and it was swiftly fixed. On our first morning there, they had no hot food 'due to unforeseen circumstances'. Not a huge deal, but I had been encourage to prepay for breakfast the night before, and paid £12 per person for choice of continental or cooked. But continental breakfast only is actually £10, so my prepayment was actually a bad deal on that day! The cooked breakfast the following day, however, was delicious.