Extremely spacious, clean, and comfortable. Excellent value for money. Staff very friendly and helpful.

Was very warm in the room, and would've liked to be able to control the temperature in the room.

Friendly helpful staff offered us advice on where to go to for food and drink etc. Great location to walk to AO Arena, the main reason for our trip. Room was fine and buffet breakfast was a mix of fresh fruit, cereals, pastries and hot items (no pork sausages or bacon). Would definitely use again for concerts.

As mentioned in other reviews if the room is warm you can get some noise from the road outside with the window open but it wouldn't put us off returning.

Good location to city centre also has car park attached

If I’m Being picking , the room furniture and beds looking a little old now

The location is ideally placed to get me to work. Breakfast has a lovely choice of fresh fruit and there is a decent cooked breakfast buffet. The room was spacious and the inside rooms are nicely quiet unlike some of the rooms facing the busy road where the sound insulation could be better.

The radiator was noisy and the telephones have a bright display that needs covering for light sensitive sleepers.

Only 15 mins walk into the main city centre area so great location and cheaper than other hotels in the area. The room was nice, fairly clean and big bathroom. Basic amenities provided. Staff were pleasant and no complaints about them directly.

I did get checked into a room which hadn’t even been cleaned but the staff sorted the issue out. The door key card stopped working several times and it was annoying trekking back down to reception from 4th floor everytime it happened. The staff said the battery must be going with the card key door thing but they didn’t try to fix it. I just had to keep going back down to get a member of staff to open the door for me. The breakfast was very poor quality and not great. The meat products provided at breakfast were extremely low quality and not nice. (The sausages looked anaemic and ill!) Something else I noticed, I tried to book an extra night before checking in and the price jumped from £56 per night to £206 per night during mid-week. I know dynamic pricing exists when there’s an event on (match or gig) but such a mark up for such a basic room is absolutely ridiculous. Would I stay here again? Sure if it was on business and just a place to lay my head. I wouldn’t stay here for leisure purposes and I would not eat the breakfast.

Personalet i resepsjonen var svært hyggelige og hjelpsomme

Renholdet var ikke bra. Gulvet på badet var ikke gjort rent (fant nye og brukte linser på gulvet). Korridorene ble ikke støvsuget de 3 døgnene jeg var der. Gulvet i heisene var støvete og skittent. Ingen renhold eller service på rommet mens jeg var der. Ingen vasket, redde senger eller tømte søppelbøtter. Dette var hotellets policy, nen ikke kjent for meg ved bestilling. Lokaluseringen var langt fra optimal - jernbane og travelt vegkryss like ved hotellet. 20 minutters gange til nærmeste pub/restaurant.

Staff, room and location

Nothing

If I had paid double the price I wouldn't have been upset. Any issues would be minor knit picks and unfair given the price paid. I would absolutely stay here again.

Wouldn't be fair complain given the price for a room.