The hotel should inform you that they are having conference guests for the weekend. A quiet weekend away is no fun when conference guests are partying outside your room in the early hours of the morning.

great

customer management. we had a noisy group which was making noise until 01:30

The rooms are amazing

The breakfast could be improved

rooms were amazing, beautiful gardens, delicious food and the service was next level 👍

Setting is wonderful beautiful gardens, superb food

It’s such a stunning property, service is excellent 👌🏾…what an amazing location

nothing

I enjoyed the fact that it was not crowded and the food was excellent

Nothing

Breakfast was amazing

The mattress really needs to be replaced. It doesn’t measure up.

Excellent location for a breakaway, within easy driving distance from JHB and PTA. Friendly, professional staff with a great breakfast and dining experience is well worth it. Well kept gardens and Spa on site.

Nothing specific

All good

Management

pretty and quiet

nothing

Not too much.

Overall our stay was just such a disappointment. This property was so lovely a few years ago. Now it's just a let down. When we went for dinner, we arrived at 8.35pm. We were told that we were too late for dinner. I informed thebwaiter that there was no time limit given for dinner. Reception did indicate that breakfast closed at 10am but nothing about dinner. After telling the waiter that we needed to eat - he went to the kitchen to discuss it. All we heard was how people were screaming at each other. Eventually the waiter comes back and tells us "OK we will help you". I sat there the whole night feeling unwelcome and uncomfortable. The spa - what a joke! We booked 2 x full body massages and 2 x facials. When the therapist asked me if I wanted the massage pressure to be light, medium or deep, I indicated that I needed a deep massage. Well, I cannot imagine what a light massage would be because the deep massage was so light, I could not feel anything. It was like the therapist had no interest at all. I was wiped down with a hard, old and wet face cloth. Horrific!!!! I get angry even thinking of this. I walked out and told them that I didn't even want the facial anymore. The thought of these therapists even being near me was too much. I was so looking forward to sharing these therapies with my partner - what a let down! The food is not good. The soup we had for lunch was used again for dinner - they simply used some powder stock and then called it something else. It was very obvious. The soup was cold too boot. My partner had the banking breakfast. The meat patty that was part of this breakfast was the same meat patty that was used on the burger on thr previous day for lunch. It was the same patty that was used for the meat balls for dinner. We went for our 1st year anniversary. I actually felt so hurt and so disappointed at how everything went that I left this establishment with tears in my eyes.

Never disappointed when staying at De Hoek

I loved everything, the location far from home but not so far! Great weekend getaway — nice short left as we call it here in Mzansi!

Nothing!

This is one of our favorite hotels. Always awesome

N/a

Everything.

The room, friendly staff and the refreshing environment

The food was unreasonably expensive