at Waiheke

noise of water pump outside the unit Also very old and a bit musty

Location perfect, no breakfast required. Perfect destination for connecting buses.

Just the bathroom needed upgrading, shower area and undersink cupboard area.

Location and the unit was great. Everything we needed

Handy to shopping, dining facilities and bus stops. Great support from hotel staff.

The ants and mosquitoes. My body is riddled with insect bites. Also wish it was closer to the beaches...

Loved the proximities to amenities. Loved the ambience.

Probably little miscommunication with key allocation and having to come back home.

I stayed in room 14, which is the original building. It was comfortable and clean and got the morning sun. The staff are friendly and helpful. It was nice and relaxing with the spa and pool facilities at the end of the day. It is handy having the supermarket, eating places and bus stops all in walking distance. I like that the motel is environmentally responsible and loved the bed linen they use. Overall I had a enjoyable stay.

Location was good, shops and bus stop around corner. Size of room was good and car parking was good.

The room had mouldy curtains and did smell a bit damp although was tidy. Would have expected it to be more modern for $250.00 per night. Water pressure was very low and floor stayed damp all day. Pictures did not represent what it actually looked like, maybe update.

Central location. Convenient for those on business.

Shower temperature fluctuates from very hot to cold.

Location

The bed on casters which moves No designated carpark No owner or staff presence Key and lock awkward and took 5 mins to work in unit 5

location

damp unhealthy to rent out toilet dripped knob fell of heater rusty asked to move then got bed downsized bed cover was stained first view was looking at the back of another unit when moved heard footsteps from another unit all night no sleep wooden floor I booked so no stairs and had to climb down stairs due to recent injury / surgery to get to first unit had to climb many stairs back to food places not what they portrayed in advertising

There was a comfortable bed. Unit was clean. Staff allowed us to leave our bikes there for a few hours.

It was cold . The heater was too small and didn't heat the room. The shower was impossible to regulate. It was either too hot or cold . When you thought you had it set , 5 seconds later the temperature altered again. No spare blankets supplied. The tap wear we not properly fitted in the sinks and 'wobbled'

spa should have a cover to keep warm. it is cold. it should stop at middle night.

close to Countdown clean

slow internet, but to be fair we had internet

It was central

Everything was fine

Just location, it was close by from the wedding venue. Heatpump was good.

Just spent a night there. Facilities were not clean at all. Eg windows, toilet walls, bathroom basin curtains. Bed was not comfy at all. But Bedsheets were clean. Everything looked like old and over used too much.

The location and the view

We were "upgraded" to better room but did not enjoy the incredibly narrow staircase and the layout of the beds on the ground floor with one being right at the entrance door. The spa pool was a big reason why we chose the place and that was closed for maintenance and looked like it had been closed for a very long time. We had not been informed of this so that was disappointing. The shower kept running out of water.

Friendly staff Clean room

Bed is on casters skids all over the floor, couldn't sit up to read or watch TV. Had to ask for fresh towels. Advertising stated that a spa was available, it was out of order and appeared to have been for some time. This was one of the features that persuaded me to book this establishment. Spa should be removed from the Advertising or at least flagged that it's not working.

The owner Kelly was quite helpful and lovely. We came for a family vacations and both him and his Wife were both so so nice.

None

location was great. close to bus stop & close to shops & coffee & pizza

The spa was cold. The staff member once told immediately turned back on but No cover so it didnt heat up in time for us to use. The wifi wasn't working & our room for the first day/night, door lock was broken so couldnt lock when going out. Shower water pressure terrible. Anyway all acknowledge & a partial refund promised.