Clean, comfortable room with good en-suite. Friendly, helpful staff. Excellent breakfast

It was a beautiful location all the staff were friendly which made the stay even more enjoyable

Nice comfy room.

Lots of road noise

location, staff.

long overdue a refurb, no food available between 2 - 6, when we did get food, around 6.30. it was below expectation, and luke warm. tasted not fresh, and microwaved.

Whole hotel and staff were excellent

Nothing

Great and convenient location. Good value. Great room and comfy bed

All fine

convenient location

decor a bit tired

comfortable bed, nice and clean, lovely bathroom, cant think of any negatives x

nothing

room and the beautiful bar/restaurant downstairs

bit noisy road in particular when having the window open

Staff could not have been more helpful & friendly.

Location not pedestrian friendly, as no pavements or way of getting to Buckfastleigh without crossing dangerous busy road junctions.

Great value, lovely staff, very comfortable room and spotlessly clean. Breakfast was good.

friendly staff

hotel rooms very basic

the staff , especially the young lady who checked me in

rear car park very badly lit

Lovely staff, place was very clean with everything we needed, food was reasonably priced.

Thought the staff were extremely friendly. The room (room 2) was very comfortable, but the lighting was dim and needs updating. Liked the on-wall television and the shower

Thought the reception area was far too small and untidy and did not give a good welcoming impression.

Very friendly Staff as soon as we walked in. Ryan was exceptionally helpful throughout our stay, he was brilliant. It was well situated and a lovely menu with a good selection of craft ales and wines.

The food ordered was tasty and well presented. The staff friendly and helpful, especially Ryan and Emma.

The room was odd shape kept banging head, difficult to manoeuvre around bed too bathroom And facing road very noisy from traffic.

Almost everything.

we had a room overlooking the Rd with traffic throughout the night disturbing sleep.

Breakfast excellent plenty of choice

Noisy neighbours in room next door

Good staff

Noisy next to busy road . Food just ok

staff very helpful lovely room

The room was comfortable and the staff were friendly.

We were asked to pay on arrival when the amount had been taken already on 17th August. I had to prove that the payment had been made, they wanted me to pay again and assured me that it would be refunded if/when they received the payment from booking.com. This was unnecessary and embarrassing. There was a strong smell of air freshener throughout the residential part of the hotel which was very unpleasant. Breakfast was not included despite the charge of £120 for one night. We were then misled on the cost of breakfast, which was very poor quality. I would not return.