Good location. Terrace top of the roof was fantastic!

Close to everything. I was within walking distanxe of my medical appointment

More tv channelsthe stay was great

Beautiful place, very clean and perfectly located.

Very friendly staff and great room for the price

Lobby is really good and location

The hotel is beautiful and the bellboy was very good at welcoming us. He also helped us with our luggage the next day. The wifi was fast and stable. The bed was very comfortable and the bedsheets were really soft and perfect. The rooms was clean and beautiful. Thank you

The jacuzzi was closed and I was not informed about it. Merida is a hot city and we wanted to enjoy this aspect of the hotel. Most hotels in Merida have pools. It was one of the reasons why we chose this hotel. I feel that I paid too much for not having the jacuzzi. The food at the restaurant was not good. The pizza was undercooked, mushrooms were straight from the can and not given the time to heat properly. Worst part was that I had a plastic wrap around my cheese in the egg sandwich.

Loved the cleanliness but wish you had a swimming pool. Staff amazing!!!

Nothing, we enjoyed our stay

great location colonial looking building the jacuzzi on the rooftop

very basic, only gave us one small bottle of shampoo for two

location

Excellent location. Breakfast was very good. Staff excellent. Free Parking.

Nothing

location

nothing

location, friendly staff, very clean

No Pool

great location, clean room

room was right across from the elevator so noisy because of big gap under the door

The hotel is located on the far northern end of Paseo Montejo, which is a very nice tree-lined street, very safe both day and night. The room did have a small refrigerator which was nice. The hotel is clean and basic. Room was small, but clean and comfortable. The small restaurant in the lobby was convenient and inexpensive. The staff was very friendly. They could improve the menu and quality of food, and even raise the prices to provide better food. The hotel has a nice rooftop terrace on the top floor. It is about a 30 minute walk to the older part of town by the main cathedral square. The rooms have an a/c unit, but they also have a window that opens for fresh air so that was nice. Housekeeping always did a good job.

Everything was basic but clean. The hallways are huge and are a tile floor, so because of this you can hear every door slam shut or people rolling their suitcases down the hallway. The towels could be newer.