The room was clean and had a nice view. The breakfast and packed lunch was also good.

The internet very rarely worked. That became even more of an issue because of how isolated the hotel is. While it is 2km out of the city, it is not near any other restaurant, bar or kiosk. Packs of dogs also follow you the whole walk to and from the hotel. There are are otherwise no shuttles or ubers available to travel to and from the hotel. You need a car if you are staying here. The reception staff also gave wrong and inconsistent advice to us on several occasions and were not very helpful. The most important example of this was when we asked different reception staff, two days apart, whether the water at the hotel was safe to drink. The first staff member said it was absolutely safe. The second staff member said it was ‘technically’ safe but it can make people dizzy so in practice it’s better not to drink it. We then needed to buy water bottles, which were expensive, from the hotel. Separately, because the hotel wifi internet did not work, we had to ask reception how we could book a transfer to the airport. Reception said they would organise this for us with one of their third party providers. We provided our flight details, were told the price and that we could be picked up from the hotel to be transported to the airport. At 8pm the night before we were due to leave, reception then told us that the airport transfer is only from the bus terminal in the city. We were told this was the only way to travel to the airport and that we should not use a taxi because it is extremely expensive. Reception did not offer to organise alternative transport. We were expected to walk at 3am, with all our luggage, from the hotel to the city bus terminal. Miraculously, the internet was working at the hotel when we were told this and, after contacting the first driver in a google search, he agreed to pick us up from the hotel to the airport (cheaper than the bus). The walls and doors are very thin. You can hear people in the adjoining rooms, bathrooms and hallways.

The location. The reception manager went out of his way to help! A real professional! Dinner was excellent!

The way the hotel saves money is noticeable in food (breakfast) and other services (1 bath towel instead of two). Staff can be rude. They need Customer service training. A pool, gym and games room would make it worth the high price.

Recebemos um upgrade para o quarto superior que é bem amplo. Cama queen confortável. Bom chuveiro, mas molha o chão. Localização é MARAVILHOSA com a vista do lago Argentino. Bem perto do centro.

Uma das toalhas de banho tinha um furo. Deveria ter sido descartada. O café da manhã poderia ser melhor. Poucas opções e cobram os ovos. Só vi pão de queijo no dia que comemos bem cedo.

la vista

las camas el desayuno es solo fruta pan con queso

Rien

Ne correspond pas à l’annonce Vue sur le lac = vue sur le parking Hôtel sinistre Petit déjeuner plus que sommaire Chambre froides , sans charme et vieillotte. Loin des quartiers animés et sympathiques

Clean peaceful friendly staff gorgeous view

A bit far from town and WiFi is weak

L'emplacement et la vue sur le Lago Argentino sont vraiment bien. L'hotel n'est pas très loin du centre et pour les excursions , on vient vous chercher à l'hotel.

La propreté est très relative, les lit sont faits mais pas le sol pendant 4 jours les mêmes taches sur le sol et c'est moi qui les ai finalement enlevées. Sur la fenêtre, du premier au dernier jour des fientes d'oiseaux.Au restaurant lorsaue vous dînez sur place, on ne peut pas vous servir un verre d'eau alors aue vous consommez du vin, c'est uniauement une bouteille payante. Les verres de vins rouges coûtent 3500 ARS et la bouteille entre 5000 et 11000 ARS, il y a un problème....

Quarto ampli, limpo e confortável, vista linda para o lago, funcionarios atenciosos e cordiais. Restaurante disponivel com boas opções no cardapio.