Staff did their best to help and were not rude, rooms were pretty spacious

I had to change accommodations in the end because of numerous problems with this hotel upon arrival. Firstly, room air conditioning wasn't working. Requested for a change of room, but on the second room offered, the door lock was spoilt. On the third and fourth rooms offered the air conditioning were also not working. Additionally, the rooms were not cleaned properly and there were stains on the walls, countertops and even dead bugs in the corners of the bed frame. The change of sheets that were done on my friend's room had a huge stain on the blanket. The hotel was severely understaffed with only 2 people manning the entire hotel, from reception to room service to laundry service. As such the reception was empty most of the time and it was always a long wait to get assistance for anything. The 2 staff also did not speak English and had to use Google translate for everything. Due to the poor service and room facilities, I decided to change to a different hotel at the last minute. I requested for a refund from this hotel, but despite saying they would process it, after more than a month of numerous excuses, the refund is not done and they have stopped reply my requests.

Wi-fi is ok, room is comfortable

Far from everything, no beaches or stores, the hotel is on the highway. Noisy. You have to rent motorbike or use taxi every time you want to go somewhere. Pool is on the 2d floor just in front of the road. Some repair center nearby turned on loud music on Saturday at 7 am. Breakfast is fried rice and soup (what why?). Cleaning service tried to enter without knock, and we were at home.

Friendly

na

The room is big and clean.

1. Hotel does not accept credit card should pay by cash it very terrible. 2. The location is very far and no have shop to purchase anything. 3. Air condition is not cool. 4. Breakfast is every small and not good. 5. There is something in the air vent at night. and it made noise.

Close to beach Comfortable room Nice pool

Incapable staff Restaurant not operating so taxi for breakfast and evening meal. Had to pay cash to another taxi journey Cleaner comes into room at 9.00

Very nice modern hotel with great views of the sea. Room was spacious. Great swimming pool, half indoors, half out.

Hotel restaurant was closed throu out our 4 day stay,and breakfast was also unavailable. With the hotel being in a fairly remote area we counted on these facilities,so it was a taxi journey every time you wanted anything to eat. The reception staff were worse than incompetent I'm afraid to say. Very unhelpful. Cleaners knock your door at 9 to do the bare minimum. On departure, reception insisted on cash for some reason so another taxi journey to atm. Breakfast fee was reimbursed I must add. I have never complained about a hotel before, but I couldn't let this one go by without comment. What a shame for such a nice hitel. Hope things can be improved.

Wery nice hotell. Nice staff. Swiming pool.

The place is far awy from everythear

The Views and balcony. Pool was good and biggest I've seen in any hotel in Vietnam.

Unavoidable as its next to a wooded area but the Lizzards. We had a Bearded Dragon Lizard greet us one evening but staff removed it. Lots of mini Lizzards in reception and stair wells.

Underground garage for rental scooter

Beachfront if you have binoculars. At least 2 km to find beach

staff was super helpful, breakfast was great, and rooms were clean

water in the shower did not get hot

The hotel is fairly new so the interiors are in perfect shape! Our room was beautiful and spacious and the bed was comfortable. The restaurant didn’t work when we stayed so breakfast was brought to our room each morning. Staff at the reception were friendly.

The location is a little awkward. You’ll definitely need a moped to get around. We were also woken up twice at 8am by a house keeper as no “do not disturb” door sign was provided. What’s worse is that the second time she just buzzed herself in without any warning/knocking at all. That’s a total invasion of privacy.

The property was nice and clean. The staff was friendly and enthusiasm.

This area around the property is very new development, so basically, if you want something to eat or drink around, you will need to go to the town. However, it take 10mins from the property to the town. So I think it is not a big deal