very nice and location wise

no complain

close to Haram and shops.

dinner was expensive.

Al Safwa has been our first choice every time we go to Mekka, the location, facility, and staff very close to Haram & has a mall inside it with lots of restaurants and shops, mini supermarket as well

This time with Ramadan season and crowded hotels, we had a no-view room that faced the inside of the building, and very poor sunlight, also we were 4, but 2 beds only had proper blankets while the other 2 beds had a duvet that was so light and when we called for extra blankets the staff told us they could provide only one blanket!!! And they sent us the brought old blankets, not even soft one I even asked to pay extra and get an upgrade, but they said no available rooms we complained, and we were promised to get the proper ones, nothing until the morning time when we finally spoke to the management, who moved us to a better room

We liked its location

Good hotel, very near masjidil haram

Nothing to be dislike about this hotel

The hotel is close to the Haram. The rooms are more spacious than other hotels in the Abraj.

Location was excellent, next to the Clock tower, and lots of options for food nearby. It's very close to Haram e Makkah. Our room was spacious, with 4 single comfy beds. The onsite dinner was good. The Manager even gave us a discount on the overall bill:) Lifts were plenty and very quick to arrive, you won't need to wait at all for the lifts. The onsite Masjid with live connection to Haram can be used if one can not attend prayers at the Haram for any reason. It has ample space for males and females

The breakfast buffet should have more international items. The Wifi was very slow. At the time of check in and check out, we had to walk up and down the road leading to the hotel entrance as it is closed to the taxis an hour prior to the prayer time. We carried our luggage with us too. The hotel should inform the guests about this issue in advance and should rectify it if possible.

good value for money

it was nice hotel to stay near Haram

Nothing just the location anything else was terrible

The room.was dirty The food was very bad The smell was terrible Old ferniture Poos staff Not considered as value against paid amount

Very good

Everything is ok

Location of the property makes it very attractive to stay in.

cleanliness. the rugs in the corridors were old and spreading inappropriate odor.