Staff are nice Location is good

Room is not so big Should have toilet bidet

Service,

Nice and clean hotel . Very friendly staff.

Brekfast was good Just 2 morrnings the same meniu

Delicious breakfast

Window ONLY room with no open window, air contidioner not working (only heating) with smoke of cigarette - never more

I booked the hotel without breakfast, but I had lunch and dinner that were fantastic. Especially chakhirtma and burger as well as Georgian steak - highly recommended. We had an early check-in with my colleague from Germany, and Mamuka who was meeting us at the hotel reception desk accommodated us without any additional charge. The staff are great and extremely responsive, be at the reception, or in the restaurant, or in the room service. I will definitely stay again once back to Tbilisi. The hotel is highly recommended for business travellers.

The hotel's location is not in the old town, but this has nothing to do with the high service level they are providing. I cannot think of anything that needs improvement or that I did not like. As Holiday Inn is the international chain, they maintain a high standard of service, and Tbilisi is not an exception to this rule.