Fairmont The Norfolk
Hôtel à Nairobi
Hôtel 5 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Une expérience de premier planL'une des propriétés les plus chères de la région
Comprend les essentielsJardin, Piscine, Climatisation et plus
À propos de cet hôtel
Fairmont The Norfolk
Hôtel de prestige avec spa, à distance de marche de Université de Nairobi
Cet hôtel comporte 2 restaurants, un spa proposant des soins complets et une piscine extérieure. Le Wi-Fi gratuit dans les parties communes et le parking gratuit avec voiturier sont aussi proposés. À cela s'ajoutent un centre de remise en forme, un bar / salon et un bar en bord de piscine, disponibles sur place.
Le service d'entretien est disponible sur demande
Fairmont The Norfolk possède 170 chambres comprenant des minibars et des coffres-forts suffisamment grands pour accueillir un ordinateur portable. Matelas avec surmatelas et de la literie de qualité supérieure. Une gamme d'oreillers au choix est à votre disposition. Une télévision à écran plat donne accès aux chaînes par satellite. Les salles de bain comprennent une baignoire ou une douche avec un pommeau de douche à « effet pluie », des peignoirs, des chaussons et des articles de toilette de luxe.
Les infrastructures de loisir dans cet hôtel incluent une piscine extérieure, un centre de remise en forme et un sauna.
Cet hôtel comporte 2 restaurants, un spa proposant des soins complets et une piscine extérieure. Le Wi-Fi gratuit dans les parties communes et le parking gratuit avec voiturier sont aussi proposés. À cela s'ajoutent un centre de remise en forme, un bar / salon et un bar en bord de piscine, disponibles sur place.
Le service d'entretien est disponible sur demande
Fairmont The Norfolk possède 170 chambres comprenant des minibars et des coffres-forts suffisamment grands pour accueillir un ordinateur portable. Matelas avec surmatelas et de la literie de qualité supérieure. Une gamme d'oreillers au choix est à votre disposition. Une télévision à écran plat donne accès aux chaînes par satellite. Les salles de bain comprennent une baignoire ou une douche avec un pommeau de douche à « effet pluie », des peignoirs, des chaussons et des articles de toilette de luxe.
Vous pouvez accéder à Internet gratuitement par le biais d'une connexion Wi-Fi et câblée. Des bureaux et un téléphone sont également disponibles. De plus, les chambres possèdent de l'eau minérale (offerte) et une cafetière ou une bouilloire. Une literie hypoallergénique, le remplacement des serviettes et le remplacement des draps sont disponibles sur demande. Un service de préparation de lit en soirée est fourni, et un service de ménage est proposé tous les jours.
Les infrastructures de loisir dans cet hôtel incluent une piscine extérieure, un centre de remise en forme et un sauna.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Équipements
Piscine
Climatisation
Internet/Wi-Fi
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Salle de sport ou centre de remise en forme
Jardin
Carte de Nairobi
Chambres disponibles
Deluxe Room, 1 King Bed, Non Smoking (Courtyard)
1 Lit King Size • 35 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Deluxe Room, 1 King Bed, Non Smoking (Veranda)
1 Lit King Size • 35 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Deluxe Room, 2 Twin Beds
2 Lit simple • 35 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Deluxe Room, 2 Twin Beds
2 Lit simple • 35 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Deluxe Room, 1 King Bed
1 Lit King Size • 35 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
€€€€
Avis et évaluations
10.0 / 10.0
Very nice hotel and get staff
5.0 / 10.0
Excellent hotel and amazing staff. Kennedy makes the best Espresso martini ever. Gedi, Isaac, Njeri and Sharon are all brilliant too. Joy, Elijah and Veronica Make dining at Tatu and incredible experience and we hope to be back again soon.
10.0 / 10.0
Beautiful hotel in downtown Nairobi.
5.0 / 10.0
Best hotel I Nairobi. Service and people are kind and service minded.
10.0 / 10.0
The property and staff are first class.
Suggest more sun lounges around the pool
Would return in a heartbeat
6.0 / 10.0
This was certainly a grand dame 40 years ago when my wife first stayed at The Norfolk, but we found the place tired and the whole routine a bit sketchy. We were given a room that was not what we booked (booking specifically called for a King bed, but we received a Queen and the hotel staff tried to convince us that indeed the bed was a "King-like" bed). I was given two separate quotes for a car service, one twice the other, and both were a multiple of what Uber quoted for the same ride. I sat outside enjoying a cigar and a waieter asked me if i had an "extra cigar" for him. That's never happened to me anywhere. Also of note, the manager was quite welcoming until he saw we had a problem with the room and he then disappeared faster than you could imagine. Indeed it's a grand dame that has seen better days.
10.0 / 10.0
Awesome staff great room and pool
5.0 / 10.0
Fabulous hotel….
10.0 / 10.0
Fantastic stay - charming, helpful and efficient staff, clean and comfortable resort with all the modern offerings a good hotel should have, set in an old world setting in the heart of town. If I can help it - will always stay here when visiting Nairobi.
5.0 / 10.0
Spent 4 days here after a busy 4 weeks traveling around Kenya and Tanzania. What a welcome treat to be pampered in this little oasis of comfort in the middle of Nairobi. Great service staff!!
2.0 / 10.0
This is probably the worst Fairmont I've stayed in.
The room was fine but the property itself was a little tired.
The service was abysmal. In particular we have questioned why a 28usd charge was added to our bill when WiFi is included and not given an adequate response in a reasonable amount of time.
I would recommend anyone looking for accommodation in Nairobi to look elsewhere to avoid disappointment.
1.0 / 10.0
This is probably the worst Fairmont Ive stayed in. The room was fine but the property itself was a little tired. The service was abysmal. In particular we have questioned why a 28usd charge was added to our bill when WiFi is included and not given an adequate response in a reasonable amount of time. I would recommend anyone looking for accommodation in Nairobi to look elsewhere to avoid disappointment.
5.0 / 10.0
The Fairmont the Norfolk is an amazing wonderful old historic hotel. Wonderful place to stay in the heart of Nairobi. Amazing accommodations and helpful friendly service. A gem. Great food too. Looking forward to more nights here.
10.0 / 10.0
Wonderful place, very atmospheric. Noisy room at night.
3.0 / 10.0
It used to be a very special hotel. Now modernized and lost it’s flair.
10.0 / 10.0
Beautiful property in the city center with gardens and wonderful staff!
5.0 / 10.0
Incredibly friendly and helpful staff. Great food.
10.0 / 10.0
Incredibly friendly and helpful staff. Great food.
10.0 / 10.0
Friendly and efficient staff. My home when I’m in Kenya.
10.0 / 10.0
Personal very friendly. Size of the room very good. Location good. Assistance very good.
4.0 / 10.0
The gardens and grounds were beautiful and well maintained. Lots of areas to spend time and relax. Service was great. Only issues were small rooms and bad views to the street in all standard rooms.
4.0 / 10.0
Loved the gardens and the grounds. The main restaurant was great and we enjoyed the breakfast. Charming bar. Everything was simple and straightforward. Only complaints are Tatu wasn’t great and room was very small.
8.0 / 10.0
We thoroughly enjoyed our stay. The grounds and service was very good.
4.0 / 10.0
It’s generally good - no wow factor that I was looking for
3.0 / 10.0
Was very expensive for drinks and food.
Service was a bit slow.
Pool was great.
Thoroughly enjoyed experience of staying at the famous Norfolk hotel
3.0 / 10.0
Was very expensive for drinks and food.Service was a bit slow.Pool was great.Thoroughly enjoyed experience of staying at the famous Norfolk hotel
5.0 / 10.0
At reception the sensitivity of the check in desk to our situation, short turn-around time. They suggested tea in the room, early morning and a double wake-up call. Everything worked seamlessly. A total professional operation that is still human and customer orientated. Rooms are English plugs but some have adaptors. Staff attentive, professional and you do not see them until you need them.
The physical property is charming and has top security.
4.0 / 10.0
A charming property with oodles of culture. Beautifully maintained jewel, a prized possession of Kenyan history. Some of the finishing of the interiors leaves a bit to be desired, else fantastic.
5.0 / 10.0
Excellent service from the arrival to the departure. I can only recommend this hotel
2.5 / 10.0
Fairmont The Norfolk is beautiful hotel with impeccable service.
5.0 / 10.0
Lovely hotel complex. Nice casual restaurant. When I had to walk to a meeting nearby a staff member was assigned to escort me to ensure my well being.
2.5 / 10.0
Historic and beautiful hotel. Friendly and helpful staff. We loved it. Take cabs or Uber - don’t walk in this neighborhood
5.0 / 10.0
The Norfolk has a traditional feel but with completely up-to-date room interiors and facilities with an excellent gym and luxurious heated outdoor pool. All staff were very helpful and welcoming.
5.0 / 10.0
The Norfolk has a traditional feel but with completely up-to-date room interiors and facilities with an excellent gym and luxurious heated outdoor pool. All staff were very helpful and welcoming.
2.5 / 10.0
Quiet, elegant comfort and smooth service.
5.0 / 10.0
A charming and tranquil spot with excellent service.
5.0 / 10.0
Two glorious days! Staff was fabulous - arranged for us to spend the day at the local National park.
5.0 / 10.0
Really great staff and service culture. The TATU restaurant offer many choices of steak cuts,lamb and fish grills and above all a welcoming smiles and staff attitude.Thanks TATU staff and chef and to the front office and concierge staff for assisting us in safari arrangement.
5.0 / 10.0
Great hotel, central, safe and enjoyable. Recommendable
5.0 / 10.0
Wonderful experience. We spent a few days in Nairobi and chose this hotel as it was in the heart of Nairobi. We felt it would be easier to get to other places. The hospitality was great and everyone went an extra mile to make the stay memorable. The rooms were clean and comfortable. I would have preferred more choice of Indian food being a vegetarian but overall the food was great. Room service was quick and satisfactory. The taxi service attached to the hotel was again very good. We used the same driver for most of our stay and he also took us outside Nairobi as a trust had been established. His knowledge of the area and experience were very helpful. This made a difference. Overall a wonderful location, peaceful and very hospitable staff.
FAQ
Combien coûte ce hôtel par rapport aux autres à Nairobi ?
Le prix moyen d’une location à Nairobi est de 62 € par nuit. Cette location est 159 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Fairmont The Norfolk. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Fairmont The Norfolk comporte une piscine. Bonne baignade !
La location Fairmont The Norfolk accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Fairmont The Norfolk?
Nous avons trouvé 10 équipements pour cette location. Cela inclut piscine, climatisation, internet/wi-fi, parking et blanchisserie.
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