The hotel is just a few minutes (about 2-3 minutes) walk to the tram line which we took to get us to Louiza/ Louise Metro. The room is clean, bed is spacious and comfortable to sleep on. Despite the few hours of sleep that we had during our first 2 nights, we felt well-rested in the morning ready for the day's sight-seeing. Breakfast is perfect for us! I particularly love the yogurt😊. The staff are polite, courteous and helpful with our queries.

Beautiful hotel and service

Wow. LOVE this property. Location, staff, area. All just simply wonderful #tomorrowland stay for this one and they really accommodated us!! Can't wait to stay again.

Comfortable stay in Brussels that was easily accessibly by transit with cafes and restaurants nearby

Bar and lobby area is good

Stayed here with my son for two nights. Good funky hotel. Amazing pillows - always a plus. Downsides - showers were unreliable- cold/ cool or boiling. Not much guidance on setting the city (hand out maps are 7 years old!).

Amazing hotel with a lot of hospitality. The room and bar is real nice

The hotel was well situated and presented to a good standard. Staff were friendly at check-in and it was easy to find our room. The room was quiet and clean. Aircon was working well and nothing was broken. Breakfast was very good. The scrambled eggs were particularly high quality. We got a free late check out which was prefect for our onward travels.

They took a room deposit and despite many attempts from both me and Expedia themselves, they have not paid it back and we stayed there 6 weeks ago now. We have had absolutely no response or explanation from them. We left the room spotless. I am just absolutely gutted to be honest. AVOID AT ALL COSTS THEY WILL KEEP YOUR DEPOSIT

Really nice hotel in a nice central location. Good staff, nice room, and a good bar area. Nice city centre hotel, happy to recommend.

Nice hotel in good location. Main central tourist attractions are a 20-30min walk away but there are good transport links if preferred. Hotel is located close to restaurants, bars and shops. Room was clean and spacious with good size bathroom and nice large shower. Staff are friendly and helpful.

Very nice hotel . Excellent customer service very helpful and friendly.

Parking was very bad and expensive, Lobby was very nice environment, comfortable, staff was friendly

Very good Cocktails.

1. They do not make up the room, housekeeping comes every 3/4 days 2. They don’t have a phone in the room to call the front desk, have to call from mobile 3. DIRTY. Gross carpets, Hair on the bed when we arrived 4. Not even water in the room 5. Incredibly rude staff. This guy Ana ignored us at the front desk until he was ready to check us out and then instead of getting or stored luggage told me to go get it, told us “it’s logic” to get our own stuff . lol what? 6. Don’t even have any form of room service because of ending room service since “covid” but it’s 2024??? You don’t have room service because of covid three years ago? Terrible experience only good part about this place is the location. It’s cheap for a reason.

Great location! Great hotel for short trip!

clean

À nice weekend in Brussels

Particular hotel, friendly, fun, comfortable, well located with a good restaurant. The service does not live up to expectations. Parking is a matter of luck.

Great hotel with great friendly staff

It’s very good , I really loved.

This is where the cool people hang out and stay! This hotel is beautiful and ran by some great employees! The breakfast was the best part and absolutely delicious. The hotel was convenient and everyone was so kind and helpful. Loved it!

Good location and great hotel

What a nice surprise. Very clean. Great bed and nice room Can't ask for more really And was reasonable priced too

The hotel was very dark… the staff were friendly but they do not do what they say they are going to do. The reception staff could be more helpful.

Very nice hotel! Staff was very nice and helpful. Room was very clean and big. they had a mad good lobby/lounge with great bar. It was Not so far from the center. We took scooters:) There is a garage for parking (24-25€/day) but i recommend parking on the street since its free after 21 (or 20) and Sundays free. So if you are staying on a weekend its cheaper to park on the street. There are a few restaurants in the area also supermarkets open at night (night shops). Very very satisfied with the stay and the room and the location

Property condition was good and staff was friendly but the room we got was not properly cleaned like there was dust on table etc ( not like a 4 star 🌟 property). We stayed there for 3 nights but no cleaning was done and upon request we were told that it’s because our stay is less than 4 nights?? I did not like this rule honestly in a 4 star property so had to ask for towels and bin bags separately at the end. Hotel location is great, staffs were friendly , breakfast was nice and they encourage go green too so overall experience was nice.

This hotel was okay, but doesn't really know what it is trying to be. Trendy moody hangout? eco friendly? business focused? The room was dark, tired and smelt of stale tabacco. If you are on the first floor the bar below is really noisy. Over oriced for what you get. The only highlight was the breakfast.

I know separate from hotel but the parking garage was really bad. Human poop in the elevator and bad urine smell. Sketchy homeless man near our car. Hotel was average. Fitness room was nice. Location was good. Check in guy we rude Checkout guy was very nice. Ac didn’t work first night but after reporting it they fixed it for night 2-3. Stay was May 2024.

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Nice trendy hotel with friendly and helpful staff. I had two issues: 1. The bed was not comfortable 2. My room was on the side facing the road which was noisy and woke me up a few times.

The hotel is sold as 4 star. Even 2 star is too much. The reception and the bar are co- located which makes for uncomfortable encounterd if you need to gobto reception in the evening. On my first night I was very sick and called the reception to ask for ice and a bottle of water, the room has no drinking water. I was told that they do not have room service for drinks and it is limited to food. I was told to go to reception, on a Friday night at 11:20pm, to get water. I explained that I am not feeling well and would appreciate if I could get some help with a bottle of water. Was not provided any assistance. The hallways are dark and scary and you can hear drunk people outside late night ehich makes one extremely uncomfortable as the doors to the rooms don't even close properly. The cleaning staff knock and enter the room without waiting for you to respond. There is a chain which is the only barrier from entry. The parking is super scary, dirty and you should not enter alone. If you are a alone female traveler do not stay there. Staff at reception while nice, are not helpful as they seem to be limited as to what they can do. I wrote to the Operations Manager and received no response.