Great stay, lovely breakfast. Super helpful staff. I had some electrical noise in my room in the middle of the night - the staff made another room for me to sleep without any questions asked or hassle. The training and grooming of the staff shines through in every aspect of the hotel.

The President Hotel was one of the most popular and well run business hotels in South Mumbai, having stayed their for decades. Im afraid the current avatar ; "IHCL Selections" is far from what it was from my last stay. We had reserved a Premium Room and the hotel room, though renovated, is NOT A PATCH on what they were earlier. There is no Couch, rather an "extremely uncomfortable" BENCH with coushins. No Coffee Table. There is a Study Table, BUT NO CHAIR. Even if there was a chair, it would be of no use as there is a Mini Bar fridge below the table. I can go on but what is most disappointing was that there is No Feel of Comfort in the rooms anymore. The services have also dipped, new staff with older staff moving on, l guess. However they seemed ill trained, with Thai Pavillion being the exception; the service in this restaurant was up to the mark; friendly & efficient staff. We had requested for a reservation at the Thai Restaurant to the front desk staff, apparently they forgot to communicate it to the restaurant staff; very disappointing!! All I can say that this hotel was once the pride of South Mumbai business travellers and an Icon, but in its current avatar, it needs much to be desired from. I dont think we will be coming back to stay here again, Sadly!!!

Especially the staff makes this hotel unique. The employees are very kind and such helpful guys. Each of them is friendly but also open for a little chat. Unfortunately our first room was smelling really badly, but the receptionist reacted perfectly and gave us directly a new room which was without any problems. We tried two of the three restaurants as well as the in-house bar. The Thai restaurant was absolutely fantastic and so was the Konan Cafe (Indian restaurant). Another highlight was the continental but especially the Indian breakfast. This was one of the best breakfast experiences I’ve ever had. All of the waitresses and waiters were very professional and such nice people, thanks to all of them! Bach tho the Hotel: outside it’s not the prettiest but it completely changes when you walk in. The lobby area is such a lovely place and it even smells lovely. Our final room was quite comfortable and clean. At the moment there is some construction work infront of the building (new metro directliy to the airport which will be a real game changer!) the noise is not really noticeable. Not because of the good isolation of the building but because of all the other noises of Mumbai. The SPA and pool area is a little bit dated in comparison of the other public areas but an old pool is much better than no pool in Mumbai. So that would be my only complains I guess. Overall we loved our stay so much that we decided to book another IHCL hotel at our next destination in Munnar.

Very friendly staff. Some confusion for uber and private drivers due to construction of Metro nearby, but that is due to be completed soon.

Excellent visit and stay at the President, the staff went out of their way to make us feel welcome. Especially Shekaran, Mark, Mayuresh, Rajeshree and Neha in the breakfast service. Plus Jim at the front desk

Staff here are really nice but as a place to stay it’s not a good choice. Hotels forget their main service is to provide a place for people to sleep - which is almost impossible here. Thin segmented curtains mean light streams through windows all night, the room is full of LED lights, some which flash through the night, and the illumination from the outdated control panel (why in 2024 do you have this?) adds to this. Left the room each morning at 6am with a sign on the door for housekeeping to come in - this never happened and returned in the afternoons to an unserviced room with no fresh amenities added. I would go elsewhere, especially for the price.

Aside from a brief power outage and a very firm mattress, an altogether pleasant stay.

I only stayed for one night, but the hotel definitely has a great luxury feel. The staff was very helpful and kind. I wish I could have stayed longer and used the amenities, but I picked this hotel due to it's location to Gateway of India. It's only a short distance to most of the popular attractions. Also, a friend came to meet me for dinner, and we dined in at one of the hotel's restaurants. Unfortunately, we didn't have reservations so we had to sit in the lobby, but the management was quite accommodating. The music in the lobby can get kind of loud at night, but I think it's suppose to give a lively electric atmosphere.

Stay was good. Rooms are clean and well maintained. Staff are very friendly and courteous

Attentive staff. Great restaurants on the premise.

Everything Perfect except bed sheets need renewed

Overall hotel was clean, staff was very friendly and helpful, area surrounding the property was not clean. Restaurants were limited as the property was in residential area.

Loved the whole experience - pool was a huge bonus

We stayed at this hotel with other friends and it was the best place to stay in Mumbai. Even though we would have liked a better room in a high floor (we didn’t due to staff confusion), we enjoyed our time there. The breakfast is phenomenal! Room service for dinner was delicious and the rest of the service was top notch. I would stay here again!

Good property, rooms, service and food.

The President, Mumbai IHCL Seleqtions is a beautiful hotel with a friendly, professional staff. Our room was lovely and immaculate, but a little dated. The breakfast buffet was amazing. We enjoyed evening dining in two of the restaurants and had cocktails in the bar. It is an easy walk to markets and to the Gate of India, but the airport is over an hour away. Even so, I highly recommend this hotel.

Good atmosphere, hospitality

The room, service and location were all good. My only real knock was, I was on the 6th floor and when they had a wedding in the banquet halls, it was so loud, it could've been on the next room. Also, phone in the bathroom.

Amazing service!

The President is a wonderful place to stay. The room was very comfortable, and staff were very helpful

Comfortable rooms, great location, very well trained staff, and top class restaurants. The staff at the Breakfast Hall deserve a special mention! They made my stay worthwile.

Unfortunately an all around bad experience. The hotel did not honor our room reservation. Upon checkout, they were completely inflexible and then charged extra because we 'forgot' to check out. This is the 21st century. Overall, its a nice hotel. But you pay for nice and also for service. And I would rather stay at decent over fancy as long as the service is excellent. Not the case for the President I am afraid.

No comments. Breakfast choice is far from expectation

Competitive price for a 5 star hotel and excellent breakfast with very helpful staff

We came to celebrate our anniversary and they were amazing about it. We received a congratulatory cake, red ballons and lots of best wishes. The restaurants are amazing, the service always above and beyond and the room was brilliant. They even offered us a complementary room upgrade. 10/10 would recommend to everyone.

At check in, I was sitting with the front office staf, for my checkin. The front off of Enstar, was processing my document, chit chatting on the phone and also attending to other clients. 28 minutes after this I decided to cancel the reservation and move to another property. The most discourteous, disrespectful and disorganized hotel staff I have ever seen in my 42 days stay I different Taj properties in 2023. When I highlighted the issue with the duty manager they started providing excuses and did nothing to address the situation

This is a step below other 4-star options in Mumbai. I was offered an early check-in but even though I asked twice about what kind of bed was in the room they still tried to give me a room with 2 twin beds. Quite unhappy about the extra slog to reception; not fun when you are tired. I stayed in two different rooms on two stays a few days apart. The 15th floor room was much nicer than the 11th floor, my guess is that they still cheaped out where they could.

Great hotel. Attentive staff. The staff is always smiling and helpful. Well kept interiors.

Great staff and service, very friendly. The room was clean and enjoyable. The breakfast buffet was spectacular, and afternoon chai snacks buffet was very good too.

Ok stay. The rooms were little tight. Italian restaurant is ok but good pasta for veg.

Wonderful Hotel in a nice location. Excellent service that starts even before you arrive

The place needs overhaul Lights are not effective in room Curtains need change