Grocery store was close and not far from the ferry

it has not been kept up very well was way better 2 years ago

Its not the best but it could be worst

Overpriced.

Great staff, and comfortable room

Great customer service by staff

No screen on window. Stained carpet, stained bed sheets, pubic hairs along bathtub. Just gross

We arrived late on the ferry (12am) and there was extra staff on hand to check in guests so everyone could get into their rooms asap. Staff were pleasant and kind. The continental breakfast was good and the restaurant in the hotel, Sonbadas Steak House, was excellent.

The room was okay except for limited space in the bathroom to place any item and no air conditioning in the room. The breakfast included with the stay isn't good quality either. One should plan to buy food outside.

we booked this room in dec. 2023 as part of a long trip. it was for a king bed for 2 nights after a long derived of the day. upon checking in which started off fine, we went to the room on the 3rd floor, which had 2 queen beds. back to the front desk showing reservation for king bed. she checked her records and yes we did reserve the king and they must had made a mistake. so she goes looking for a king bed which she didn't think they had any left but found one on the first floor at end of the hallway of 28 rooms. open the door and it is 72 degrees, no air cond. or fan. back to the desk and ask for a fan sorry we do not have any left! (as she eats her salad and talks on the phone. i mention that i saw one in the first room and ask if i can have that one. she goes i can give you a key if you want to go and get it. so off i go and we have a fan. get to the room and greeted with a 2 foot stain on the run right inside the door, a window that is tough to open with a screw lock, then no screen on it. great view to the dumpster right outside and a dump next to it. bathroom floor had marks all over it with couple of holes in flooring tile. couch pillows splitting on the seams, knobs broken off of the cabinets. this is the dump room of the hotel for sure. talked to house keeping in a.m. very nice lady. she says there is a fan in the room behind the couch but not cage around blade but she has plenty in storage! sure enough she did. rumored renovation in fall. dump now!

friendly staff, good sized room, convenient parking The hotel is just a bit worn. Otherwise, very good for a short stay.

Entire building is in disrepair.

Nice place, clean and good bed. A remodel could be in the future:) No problem and very adequate for a sleep!

The front desk staff was great. They were friendly & efficient. Very thoughtful to give our two bookings connecting rooms. The rooms were very worn & outdated. We lacked a bedside table which the front desk person very quickly fixed for us. They were having a water issue so no drinking water in the hotel… staff provided us with free bottled water which was good. My biggest issue was the filthy bathroom. The toilet was NOT clean (in fact it was really gross). Nasty brown stains on and around the light switch & door knob which we sanitized ourself. Just felt gross after that. Could be a one off. Beds were fairly comfortable & they provided a fan (cause there was no air conditioning. Little bit warm the evenings we were there. Probably not needed most of the year in Rupert.

It was dirty expensive and terribly outdated. Beds were worn but comfortable.

Stopped in Prince Rupert for a night while waiting to board the ferry in the early morning. Went with the Pacfic Inn because it we were getting in late and just needed a place to rest. Not expecting anything fancy. Travelling with young kids, and the entire third floor (were we we placed) smelt like weed. We did a quick check for BB's. Initially we did not see anything. However, when we woke up we discovered bites on my son. There were also blood stains on our carpet. Felt dirty in the morning and the showers did not function well, ending in a scalding for me and my son. The "smokers lounge" in the parkade was "unique" and even had empty Lucky Lager cans left behind. By the end of my very short stay, we were happy to leave. Not coming back.

This property has not been updated in decades! Very old and dirty carpets with stains. Stains on chairs in the room. Terrible shower head, very old curtains that you can see through in places. Windows have black mold in the tracks. Mirror in bathroom is ‘silvering’, in other words should be tossed. Any o e saying this was excellent must be a fake review in my opinion. The rate for this room is way in excess of what we got.

Nice but no AC I know these high temps are unusual but wow Otherwise great

ok

All vending machines on all floors were either out of order or out of product.

All staff we encountered were first rate. Friendly and engaging. The property is more than showing its age. Time for a big reno. The linens and beds were clean. Bathroom was just OK considering the age of the fixtures. Looked like it had been weeks since the stairwells had been vacuumed.

BED BUGS . Room Not clean . Hallways not been vacuumed ever. Smalls like smoke . Out dated rooms . Could feel the springs and the mattress was supposed to stay there for three nights, checked out after the first . Bug bites all over me . DONT STAY HERE. $170.00 is not worth the bed Bugs .

Building is older but room was very clean and bed and pillows were great

I’m very satisfied

T.V didn't work properly, had to play with the toilet to get it to stop running

Old building and facilities. Very basic. Could be a lot cleaner.

Beautiful facility

Hot water would not shut off

Carpets was soo dirty, desk dusty,lamps dusty. .

Good parking

Staff were very helpful and friendly. The continental breakfast was good. The rooms are old, the shower didn’t work, no counter around the sink, the carpets need a good cleaning.

Pleasant clean hotel close to everything. Staff was very helpful