the beach was far and dry... its far from the hotel it was very upseting

It was the 2nd week of a 2 weeks in the Red Sea. Rooms renovated and clean, huge pools. Buffet restaurant that could be improved, nice Italian restaurants and fish restaurant inside the village. Good gym, that could be improved too with more machines. Overall a really nice stay.

We spent our vacation in quiet environment , the Suite is perfect with a beautiful sea view, the management and teams are professional, I recommend it.

I did´t like that althoug there were no edible water in the room when I asked about a water in the recepction they sent me to the bar where they pretend to cherge me for it.

This is a great property. The staff was great. if you are a drinker take your own.

It is economic to stay at the hotel due to the room price. But in comparison to Sharm, it is not the quality of 5 stars. Hotel design is old and view is limited and food is of basic quality.

It was great !

All the stuff super friendly Thanks everyone for the hospitality

The best hotel in Sharm, the staff starting from the Reception waiters, housekeepers and the drivers are so humble and careful. Food is great the chef Amer and chef Sami could go extra mile with whatever you ask. The rooms are super clean. The beach is Amazing Animation team makes good activities , yoga, volleyball…and they are available whenever you want . I will definitely come back again.

Amazing hotel, it felt like home, so cozy and the garden so well taken care of. The food was incredible, in all the 3 restaurants, Calamari being the best. The reef is full of fish, just know where to look for them. All in all, awesome vacation, totally recommend the property.

It very nice place only too much stairs

Everything was perfect

It is very difficult to arrange the transportation -- should establish text or other app instead of making CALLS to every restaurant, in room, SPA, etc. It is not accessible for people with hearing loss. I had to rely on other staff who happened in the area -- I had to walk and look for them to make CALLS for me. That reduced me to very limited independence and ability to get around.

Great all round.

Firstly I would not recommend this hotel to anyone the two major safety reasons! One the water leakage of the bathrooms top rooms go directly down and that can cause the property to callapse it happened on my stay and two days it was unoticed until I raised the complaint to the manager and i said I'll take it further!!! Poor maintenance...finally I get to change my room and junior insuite as bad as the upstairs! The sink of the kitchen moving the leakage under the sink the damp smell it was hurrendous! The outlook it looks luxurious but the internal is weak and dangerous!!! Looking at the property and resort it looks luxurious and a five star to be in and you feel safe!!! But it's the complete opposite below are the things I faced myself! The bellman broke my suitcase handle (Samsonite carrier) The bellman was careless and my daughters headphones snapped (from Japan) Two bags from Canada carelessly thrown and tore while pulling and throwing!! All on camera viewed by myself and the Manager Mr Muhammed Olymee he had nothing to say because in the first conversation he sugar coated it!!! And he easily brushed it under the carpet!!! The room wall leakage connected to the bathroom all was damp bubbles growing carelessly ignored for two days! The junior suite as bad maintenance as the rest The towels are filthy if you face them towards the light you'll see all the marks it seemed they are being sun dried and steamed not washed! House keeping as worse Waiting on hotels.com REFUND

From day one it was Dreadful! The staff broke an expensive suitcase handle

Property is newly renovated, best place to snorkel, SPA treatment are really good. Family friendly.

Food is good

Pros: Location (beach front), facilities (complete with everything you may ask for), room comfort (amazing bed linen, mattress, shower, refurbished bathroom). Comparing to other hotels we got to see in Sharm, it was very pleasant to see the space you have at the bache and pool areas between chairs and sunbeds. Not intensively crowded.Cons: the food. But this is probably an Egypt-wide thing. Food is not their strenght. We took breakfast only deal and we're very glad we did. Wine is undrinkable, breakfast had many options but quality was not ideal in my opinion.I still recommend this hotel as it seemed to be one of the best options in Sharm. DON'T BE TEMPTED FOR BARAGINS. You'll regret later.

Pros: Location (beach front), facilities (complete with everything you may ask for), room comfort (amazing bed linen, mattress, shower, refurbished bathroom). Comparing to other hotels we got to see in Sharm, it was very pleasant to see the space you have at the bache and pool areas between chairs and sunbeds. Not intensively crowded. Cons: the food. But this is probably an Egypt-wide thing. Food is not their strenght. We took breakfast only deal and we're very glad we did. Wine is undrinkable, breakfast had many options but quality was not ideal in my opinion. I still recommend this hotel as it seemed to be one of the best options in Sharm. DON'T BE TEMPTED FOR BARAGINS. You'll regret later.

We've stayed here around 25 times and I started going to the hotel in February 2006. We always look forward to our stay. Hospitality is always excellent, rooms are always superb and we always have a fabulous time, however long we stay. I booked with Hotels.com to stay in August 2021 and paid in full at the time of booking for myself and 9 year old son so check in was as smooth as usual. This was NOT the case with my recent stay in October 2021. I chose the pay at hotel for our all inclusive package and received confirmation of the price to pay (taking into account currency fluctuation) of $680.88 which included taxes and fees. The confirmation stated that this ALL INCLUSIVE rate was for 1 adult and 1 child age 9. Imagine my horror at check in when I was told this figure was incorrect and I would have to pay an additional $22 per night for my son's meal basis meaning an extra $176 for our 8 night stay. The hotel would not back down on this. Given that I was not charged extra for the SAME accommodation package in the SAME hotel two months previously I went to our room totally dismayed. Neither Hotels.com or the Renaissance hotel would accept responsibility for this additional charge. Eventually, after a very lengthy online chat with a second customer services rep I was initially offered a voucher for $140 which I refused.I was forced into a corner when I was told $170 credit voucher would be their final offer. I will NEVER return to this hotel based on this recent experience

Au début c'était vraiment choquant, par les conditions énoncés tel que 1 seul boisson par personne sur site. Même si ces conditions ne sont pas appliqués par la service tout le temps mais ça reste un souci encore quand j'ai perdu quelque chose sur la plage et j'ai posé la question 3 fois pendant 24h00 à la réception on m'a répondu qu'ils vont chercher malgré que les responsables sur la plage m'ont dit qu'ils l'ont déjà envoyé au ( LOST AND FOUND) l'heure de la perte alors en disant aux responsables à la réception, ils me l'ont donné en fin après l'avoir gardé chez eux pour 24h00 sans faire la moindre effort. Encore ils nous a annoncé des fausses horaires du restaurant avec un décalage d'une demie heure ce qui nous a fait le déjeuner la première fois. Mais après le deuxième jour j'ai essayé de m'adapter et de voir tout ce qui est positif. Généralement on peut passé des meilleurs séjours là-bas en négligeant les fausses infos de la réception, le site est vraiment bel, mais L'ANIMATION TEAM est vraiment presque absent ou bien n'est plus intéressé par son rôle.

You feel the vibe once you open your room. Very positive staff and very friendly. Clean environment. 3 pools. Diving spot and water sports available

You feel the vibe once you open your room. Very positive staff and very friendly. Clean environment. 3 pools. Diving spot and water sports available

Management is horrible, food not great

Overall, a very good resort.

The hotel was amazing. Food was good. I don’t have any issues with it. The only slight problem was that you had to pay for the internet which I didn’t expect from a 5 stars hotel.

Has incurable view, so clean and the staff are awesome, only the one thing I didn’t like is the diving center; they’re a punch of cheaters and they SHOUTED NOT be a part of the Renaissance family.

Has incurable view, so clean and the staff are awesome, only the one thing I didn’t like is the diving center; they’re a punch of cheaters and they SHOUTED NOT be a part of the Renaissance family.

The staff was amazing. My nephew got rescued by the lifeguards when we went snorkeling. We appreciate everything that they did for us.

Property is well kept and great location close to the beach. Check in staff was extremely welcoming, gave detailed information about amenities. Room service was exceptional with an exceptional chef. Huge selections of food for the breakfast buffet, attentive waiter also. I travelled a lot and I can say this property is outstanding and highly recommended!!

Property is well kept and great location close to the beach. Check in staff was extremely welcoming, gave detailed information about amenities. Room service was exceptional with an exceptional chef. Huge selections of food for the breakfast buffet, attentive waiter also. I travelled a lot and I can say this property is outstanding and highly recommended!!