Service is very good and staff are very attentive...although sometimes you B also need to let the guest be on their own and not ask them again and again if the food and drink are good...

Awesome hotel, run by excellent staff who are always there for you.

Excellent stay, the staff was courteous and supportive. I had late arrival and they were able to serve me food late night.

It was an amazing experience. We enjoyed our stay.

Beautifully appointed, spacious room with a very good desk to work from and a classy but modern feel. The interior architecture of the hotel itself is a very appealing design. The staff were all very helpful.

Very good staff

Good location, in-room dining, and hotel transportation.

We have stayed here many times and have spent thousands and thousands of dollars. The managers and the service is absolutely horrendous! The managers are rude and unresponsive. Not to mention unprofessional!

Loved the property, especially the level of hospitality. Recommend the club level rooms.

Conveniently located in the business district. Check in was a breeze with friendly and efficient staffs Unfortunately our first night was a Saturday night and the room next to us was extremely noisy; loud music…, etc.; throughout the night till morning. We made a complaint in the early hours of the morning and at the Reception Rohan was very helpful and obliging by switching us to another room for the remaining of our stay. Thank you so much Rohan. Our room is very clean and comfortable with mini bar and all essentials well stocked. Housekeeping Rohan (also named Rohan) did a good job. Breakfast at 022 is great with a wide selection of cold and hot food. Most importantly the staffs are the greatest I’ve ever met in any hotel I’ve stayed. Special thanks to Yash, Shivank and Ra. Always greeting us with a warm smile and seeing to all our needs. Super friendly and efficient. Thank you for the birthday cake. We love the service so much that we even have several of our dinner there. Love the cakes here; they absolutely delicious. Still thinking of them even though we are back home now. Overall this is a wonderful hotel to stay. We love the service so much that we decided to stay for another week instead of shifting to another hotel for the remaining of our trip which was our original intention. Looking forward to staying here again the next time we are in Mumbai.

Family loved it

It was one of the most memorable and excellent choice of hotel …Our stay was very good! The staff were professional and trained, and the room was so specious and comfortable." Their service is amazing in terms of pick and drop in Bandra Kurla was complimentary and they give solution of every query in no time. I love this hotel and next time in Mumbai this will be my choice again for sure.

Amazing

It was amazing experience, staff was very cooperative, hotel is clean and tidy and most important in strategic location BKC

The customer service and cleanliness is what stood out the most for us with 2 young kids under the age of 3.

Nothing but compliments for the crew and facilities at Trident BKC. Absolutely perfect stay. 17 nights went too fast. Love this place. Thank you for being so amazingly welcoming and accomodating throughout my stay. I’ll be back!

Trident is a superb place to stay there . Thanks

Excellent. Word's Cant express my feelings

Nice hotel friendly staff good location

The staff at the restaurant where breakfast was served was awesome!!! Other than that, it was a good hotel with comfortable stay.

Nice property and very helpful staff. Good service

Close to US consulate

Close to convention

Always a pleasure to stay at the Trident. The staff gets it right.

Excellent!

Have to be honest, it was one of my best stays in Mumbai. So much better than the hotel across the street. Definitely will choose Trident for my next visit. Thank you for great caring service

Excellent

Front and reception staff was confused and their service was worst

Excellent😊

Everything was excellent. The service was a little bit sucky at breakfast for the first couple of days but then improved. Food is great rooms are good. Only negative was mosquitoes and flies and the coffee shop and better service at breakfast.

Best staff

Best place to stay at