Kampala Serena Hotel
Hôtel à Kampala
Hôtel 5 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Une expérience de premier planL'une des propriétés les plus chères de la région
Comprend les essentielsJardin, Piscine, Climatisation et plus
A propos de ce hôtel
Kampala Serena Hotel
Hôtel de prestige, avec 6 restaurants et spa proposant des soins complets
En plus de proposer 6 restaurants, cet hôtel, qui est non-fumeurs, possède un spa proposant des soins complets et une piscine extérieure. Le petit-déjeuner buffet gratuit, le Wi-Fi gratuit dans les parties communes et le parking gratuit avec voiturier sont également fournis. Des prestations supplémentaires vous sont proposées, comme 2 bars/salons, un centre de remise en forme et un bar en bord de piscine.
Kampala Serena Hotel possède 152 chambres comprenant la climatisation, des minibars et un coffre-fort. Les lits sont dotés de matelas avec surmatelas et sont préparés avec des draps en coton égyptien, une couette en duvet d'oie et de la literie de qualité supérieure. Une gamme d'oreillers au choix est à votre disposition. Une télévision connectée 32 pouces propose des chaînes thématiques par satellite et des films à la carte. Les salles de bain comprennent une baignoire et une douche séparées avec un pommeau de douche à « effet pluie », des peignoirs, des chaussons et des articles de toilette de luxe.
Une piscine extérieure et une piscine pour enfants se trouvent sur place. Les infrastructures de loisir comprennent également un centre de remise en forme et un sauna.
En plus de proposer 6 restaurants, cet hôtel, qui est non-fumeurs, possède un spa proposant des soins complets et une piscine extérieure. Le petit-déjeuner buffet gratuit, le Wi-Fi gratuit dans les parties communes et le parking gratuit avec voiturier sont également fournis. Des prestations supplémentaires vous sont proposées, comme 2 bars/salons, un centre de remise en forme et un bar en bord de piscine.
Kampala Serena Hotel possède 152 chambres comprenant la climatisation, des minibars et un coffre-fort. Les lits sont dotés de matelas avec surmatelas et sont préparés avec des draps en coton égyptien, une couette en duvet d'oie et de la literie de qualité supérieure. Une gamme d'oreillers au choix est à votre disposition. Une télévision connectée 32 pouces propose des chaînes thématiques par satellite et des films à la carte. Les salles de bain comprennent une baignoire et une douche séparées avec un pommeau de douche à « effet pluie », des peignoirs, des chaussons et des articles de toilette de luxe.
Cet hôtel de Kampala offre l'accès gratuit à Internet Wi-Fi et câblé. Les voyageurs d'affaires apprécieront des bureaux, des journaux gratuits en semaine et un téléphone à disposition dans les chambres. De plus, les chambres possèdent de l'eau minérale (offerte) et un sèche-cheveux. Un service de préparation de lit en soirée est fourni, et un service de ménage est proposé tous les jours.
Une piscine extérieure et une piscine pour enfants se trouvent sur place. Les infrastructures de loisir comprennent également un centre de remise en forme et un sauna.
Les clients de moins de 18 ans ne sont pas admis dans le centre de remise en forme.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Équipements
Piscine
Climatisation
Internet/Wi-Fi
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Salle de sport ou centre de remise en forme
Jardin
Carte de Kampala
Chambres disponibles
Deluxe Room
1 Lit King Size • 47 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Executive Room
1 Lit King Size • 52 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Business Suite
1 Lit King Size • 81 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Deluxe Room
1 Lit King Size • 47 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Executive Room
1 Lit King Size • 52 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
10.0
Simply excellent place to stay
4.0
Great location, beautiful grounds - a lush oasis in the middle of the city. Service excellent, especially in executive lounge. Food offering not brilliant but still good enough.
6.0
Beautiful and classy but please please change or update your pillows. Someone booking a good room means they want a good rest. It’s terrible when you can’t sleep because you can feel the age lumps in your pillows. Everything else was great!
8.0
The grounds and professional staff
10.0
Simply the best place to stay in Kampala
5.0
Great hotel and beautiful setting. My only issue was that the bed was not that comfortable so I had a bit of difficulty sleeping.
6.0
Aging and lack of maintenance. Services are sloth pace.
4.0
I like
5.0
A very nice hotel with friendly and professional staff.
We will definitely come back again
10.0
Beautiful property
4.0
We loved it. But the pool area closes too early. And mosquitos kept on attacking me😀
Such a wonderful hotel should have a Michelin restaurant.
To do so the Pearl restaurant should change the menu.
When i heard the name - the Pearl restaurant i thought that they where serving lokal dishes from different plages in Uganda.
This is a tip. Uganda has so much to offer.
You could turn ugandas different lokal dishes in a unique and exclusive way.
In the Wine champagne bar- cocktails should be with lokal ingredients and garnishing.
Make seasonal cocktails.
You could have gin & tonic Uganda waragi with tonic water.
With Uganda waragi - you can make cocktails with different flavours like pineapple cocktail, mango cocktail,
Uganda has rim and sweet wine - use it in cocktails.
10.0
This is a luxurious hotel, with beautiful grounds and pools. The Deluxe rooms are large and have everything you might need including a huge desk and a sitting area; the beds are very comfortable, and the bathroom has a bathtub and a shower.
I loved the service provided by the staff at the Lakes Restaurant, especially Yona. In general, the staff were very professional and friendly. They made us feel welcomed.
There is really nothing to dislike about Serena. My son loved our weekend here.
4.0
Someone kept banging on my door at early hours and I’m not sure why.
5.0
Great Hotel, staff very friendly and the room was clean
10.0
The hotel is extremely welcoming and has great facilities. Providing very comfortable rooms and excellent service.
10.0
The Kampala Serena has some of the most beautiful grounds in the city. The amenities were fantastic, and the service was exceptional. Can’t recommend enough.
5.0
The Kampala Serena has some of the most beautiful grounds in the city. The amenities were fantastic, and the service was exceptional. Can’t recommend enough.
5.0
A very nice hotel close to everything in secure area.
The hotel complex is big and spacy with nice surroundings
Quite impressive gym
2.5
My stay @ Serena hotel kampala was incredible . The staff were amazing , from the manager James, right down to house keeping Emmanuel and crew , room service Arnold and crew , the restaurants, reception. The most outstanding staff I can remember was Jackie from room service ( Nothing was ever too much for her, Rosette from the restaurant always there to serve . Denis, Joyce, Moses both of them , Wilfred from Laundry, Ambrose and Wycliff @the entrance , the drivers . I can’t mention everyone . The services were Remarkable. Can’t wait to see them again.
5.0
My stay @ Serena hotel kampala was incredible . The staff were amazing , from the manager James, right down to house keeping Emmanuel and crew , room service Arnold and crew , the restaurants, reception. The most outstanding staff I can remember was Jackie from room service ( Nothing was ever too much for her, Rosette from the restaurant always there to serve . Denis, Joyce, Moses both of them , Wilfred from Laundry, Ambrose and Wycliff @the entrance , the drivers . I can’t mention everyone . The services were Remarkable. Can’t wait to see them again.
10.0
Excellent food options. Nice pool, sauna, steam room. Very helpful staff.
Comfortable room and amenities.
5.0
Very nice hotel, nice staff. Had some hick up with some goods that was delivered wrong to the room which which the staff managed to handle very poorly and lead to quite some frustration, but after speaking to the manager it was sorted well and they offered a complimentary ride to the airport as a compensation.
So all in all good.
10.0
The location is excellent.
Every aspect of the hotel is excellent- swimming pool and the gym, breakfast, service and so on.
2.5
It was my first time to stay at the Serena and I must say it is the best hotel in Kampala by some distance. Excellent food and service all over the hotel.Having been involved in the terror attack at the DusutD2 in Kenya my only concern is the lack of top security, given the amount of westerners staying plus it is a regular host for Ugandan hierarchy. Sniffer dogs are a must and higher walls. There are 2 ineffective security checks and you can avoid the 2nd one by walking to the right of reception in to the restaurant.Worrying
5.0
It was my first time to stay at the Serena and I must say it is the best hotel in Kampala by some distance. Excellent food and service all over the hotel.
Having been involved in the terror attack at the DusutD2 in Kenya my only concern is the lack of top security, given the amount of westerners staying plus it is a regular host for Ugandan hierarchy. Sniffer dogs are a must and higher walls. There are 2 ineffective security checks and you can avoid the 2nd one by walking to the right of reception in to the restaurant.Worrying
2.5
Lovely stay, excellent service and staff accommodating. Food was beautiful!!
5.0
Lovely stay, excellent service and staff accommodating. Food was beautiful!!
5.0
I had to wait for additional 3 hours (i arrived at 1500) to checkin (around 1800)but I understood as it was day after New Year. Staff attitude and professionalism did make up for the delayed checkin. Room was clean and bed was comfortable.
3.0
The level of professionalism and excellence exhibited by every single staff at the Serena Hotel is impeccable. The breakfast and meals are unmatched. Superb Hotel!
2.0
Beautiful property, great gift store. Breakfast is fabulous. My only complaint is my hotel room smelled like someone had smoked in it.
3.0
Excellent, recently renovated property in a central location! Great facilities and impeccable customer service - a staple for any business traveler.
2.5
Wonderful and hospitable staff!
5.0
Plenty of lush, calm spaces. Great lobby, bar and outdoor areas. Rooms are light and airy. Service with a smile. Would recommend!
2.5
Absolutely Stunning Hotel! Great food, rooms, gym, and spa! The staff members make you feel important and safe at all times! Special shout out to Alex at the front desk, and Michael & Rogers from the concierge who ensured I had the best possible itinerary possible!
2.5
I have stayed here multiple times. The hotel is very nice and there are multiple good food options. There are also multiple places to go instead of my room where I can work which is nice.
5.0
The Kampala Serena Hotel is situated in central Kampala close to all the major businesses. Though it is hard to get into Kampala due to the traffic the hotel itself is an oasis of green with good facilities, restaurants, large walkable gardens and well appointed rooms. I highly recommend this hotel if in Kampala.
5.0
The friendly staff really stands out, from cleaning to restaurants. The rooms are beautiful. The gardens are lush. The only negative is the quality of dishes (especially salads). I did really enjoy the local dish: chicken nut (chickenat). They could have more local options in fact!
4.0
The rooms was spotless, the spa was fantastic. Great service from everyone except the woman who checked me out. She was grumpy and borderline rude, too bad as it lest a sour taste in my mouth after an otherwise pleasant stay.
5.0
This is not just a beatiful hotel. It has all the amenities one could want away from home and a friendly, courteous, helpful staff, ready to serve with a smile.
5.0
I’ve been here occasionally over the past 10 years and have always found the service to be excellent,
FAQ
Combien coûte ce hôtel par rapport aux autres à Kampala ?
Le prix moyen d’une location à Kampala est de 48 € par nuit. Cette location est 160 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Kampala Serena Hotel. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Kampala Serena Hotel comporte une piscine. Bonne baignade !
La location Kampala Serena Hotel accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Kampala Serena Hotel?
Nous avons trouvé 10 équipements pour cette location. Cela inclut piscine, climatisation, internet/wi-fi, parking et blanchisserie.
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