Loved this quirky hotel.... but you need to be fit to stay here - lots of steps, and rooms spread out over a number of buildings!

It seemed that the staff didn't have any time for the guests. We didn't feel very welcome to be honest. Everything was very formal and we missed the friendliness we have seen in other places we stayed in Italy. We were happy to stay here only one night. It looked like they had enough business and didn't want to spend time to give guests the best experience in Matera

Beautiful position but hard to find if driving. Pick up service from parking garage exorbitant. Breakfast a little disorganized as well as check-out .

Someone at the front desk didn’t take the appropriate documentation so at 12:00 midnight, after we were asleep the front desk woke us up and we had to go to the lobby with our passports. It was scary and disturbing to my.

Someone at the front desk didn’t take the appropriate documentation so at 12:00 midnight, after we were asleep the front desk woke us up and we had to go to the lobby with our passports. It was scary and disturbing to my.

Dog friendly hotel near main piazza. Great view of the church and Sassi. Large breakfast selection. Street parking, I was able to find a free spot near the police station.

Dog friendly hotel near main piazza. Great view of the church and Sassi. Large breakfast selection. Street parking, I was able to find a free spot near the police station.

The location was very good, in the midst of sassi. However the receptionist did not give us the room which we booked which was a cave room instead gave us a normal room, it was only when we asked she gave us a lame reason that it was through some random order and finally gave us the semicave room. Which was still a twin bed and not a double bed which we booked for. We felt like she was trying cheat us and save the good room for others. The room did not feel clean either. On the other hand the breakfast was excellent.

If you have heavy suitcases or have any mobility handicaps-don't even think of staying in this location unless you are Atlas. I highly recommend going to this spot. It is exceptional and very authentic and in keeping with the history of the area. DO NOT miss this incredible - unique place. It is so special. Don't come hungry to the breakfast table. Poor selection. Have a coffee and fruit and move on. The ferrel cats in the area awoke us fighting several times during the night. Wear hiking or athletic shoes the entire time. People were so friendly and we ate dinner at a divine seafood restaurant not far from the hotel (in one of the caves). ENJOY!!

If you have heavy suitcases or have any mobility handicaps-don't even think of staying in this location unless you are Atlas. I highly recommend going to this spot. It is exceptional and very authentic and in keeping with the history of the area. DO NOT miss this incredible - unique place. It is so special. Don't come hungry to the breakfast table. Poor selection. Have a coffee and fruit and move on. The ferrel cats in the area awoke us fighting several times during the night. Wear hiking or athletic shoes the entire time. People were so friendly and we ate dinner at a divine seafood restaurant not far from the hotel (in one of the caves). ENJOY!!

close enough to walk to the train stationguided tour worthwhile

close enough to walk to the train station guided tour worthwhile

My stay was brief, but magical. Ive had knee surgery which encumbers me when carrying luggage. The hotel provided someone to hoist my bag and carry it to the piazza above to meet my taxi. The hotel is lovely. Breakfast is ample. The views are wonderful.

My stay was brief, but magical. I've had knee surgery which encumbers me when carrying luggage. The hotel provided someone to hoist my bag and carry it to the piazza above to meet my taxi. The hotel is lovely. Breakfast is ample. The views are wonderful.

Great location in the heart of the Sasso with a fantastic outlook opposit the cathedral. Short distance down to Sasso Main Street or up to the square and la passegiatta main drag.You can drive down into the Sasso on via fiorentini to quickly drop off or pick up bags

Great location in the heart of the Sasso with a fantastic outlook opposit the cathedral. Short distance down to Sasso Main Street or up to the square and "la passegiatta" main drag. You can drive down into the Sasso on via fiorentini to quickly drop off or pick up bags

Nice location but difficult to access if you have lugages ..travel light

Was disappointed with the "suite". Balcony was down the stairs and down the hall. The neighborhood makes up for everything though. It was very clean although worn. Staff was fine. Must say, the number of stairs required to reach the hotel makes this a difficult location for anyone who is not in physically fair condition or anyone who has anything more than a backpack to carry. Whew!

Was disappointed with the suite. Balcony was down the stairs and down the hall. The neighborhood makes up for everything though. It was very clean although worn. Staff was fine. Must say, the number of stairs required to reach the hotel makes this a difficult location for anyone who is not in physically fair condition or anyone who has anything more than a backpack to carry. Whew!

The room's location is great. Right in the heart of the Sassi. The room itself was bad. Cold and damp. Everything in the suitcase was damp after two days.

The rooms location is great. Right in the heart of the Sassi. The room itself was bad. Cold and damp. Everything in the suitcase was damp after two days.

Charming hotel in a special place.

Great location with beautiful rooms and super helpful and friendly staff. However rooms are basic and a little over priced for what you get.

We loved this hotel. Room was spacious, large enough for 4. We loved that it was part of the Sassi, the caves that were originally built into the side of the mountain. The only drawback was the walk up to the reception, and no elevator, so luggage had to be lifted up the steps. But, I would stay here again, even if it was a little inconvenient at first, because of the ambience and the opportunity to stay in buildings that were unchanged for so many years. There were a few good restaurants and stores right in the area. Once we got there, there was no reason to drive anywhere. A great experience!

We had reserved two rooms for three nights, and we had looked online at the hotel website, including at the photos. Unfortunately, our rooms looked nothing like the photos, were quite far from the hotel reception and breakfast room -- involving a steep climb down the precipitous stone paths -- and the room was filthy with sandstone dust. As a result, we cut short our stay and departed after two nights. In fairness, it's possible that had we been assigned different rooms, we might have had a more positive experience. In addition, we arrived in Matera by car, without good directions about reaching the hotel, which is in the sassi, and parking. When I called the hotel upon arrival in the city, the clerk I spoke to tried to explain how to find the parking garage, then gave up and told us to ask someone on the street. Fortunately, a very helpful stranger guided us to both the parking garage and then to the hotel. Matera is worth visiting; be careful, however, if you decide to stay in the sassi area, as we did.

This was our first visit to Matera, arriving by hire-car for two days with deliberately light luggage. The hotel forms part of the extraordinary Sassi (= rocks) part of the town, where there is no vehicular access and the streets mostly take the form of stone steps up and down winding paths on one hillside or another. Some physical fitness is needed. The hotel had provided us with the name and address of a private garage, which was fine (and the custodian very welcoming), but it was quite hard to find on a first visit. The town has few helpful road signs. The walk up to the hotel was also not easy, with a bit of a climb from one of the main squares, and then a winding descent. It is easy to get lost. The hotel staff were helpful and very welcoming, and they led us down more winding stone paths to our room, which was a large, high-ceiling, rock-cut cavern. It had a good bed, a sofa, a second raised seating-area, a small bathroom, also carved out of the rock, rustic furniture, a good chest of drawers, telephone and TV. The room had air-conditioning, which we found impossible to adjust. The room was therefore cool and, being a cave, rather damp. This was OK for our visit in high summer, but could well be inadequate in winter or even spring and autumn. Breakfast was good without being outstanding, served up at the main hotel building. We would recommend the hotel to friends, but only those of physical robustness, and with appropriate warnings.

It's right in the middle of the sassi. I took taxi from the bus station, cost 15eur. Nice view from the room. Very helpful staff who can speak English. Breakfast was good, too!

A very unique hotel in a very unique location. We would highly recommend it to friends. Matera is a very special place in Italy and if staying it is a must to stay in the Sassi and Sassi Hotel is a great choice. Not easy to find and many steps to navigate to get to breakfast, or reception but it is located in a very historicial area so that makes it understandable.

Location is very good for exploring this exceptional city. Staff was very helpful, whether to recommend restaurants or explain how to get out of town on bikes. Just two things to consider -- Each room is a separate cave opening to the outside, but sound still carries. If you're sensitive to nighttime noise, you might ask for a room at the quiet end. And there's no "drive-up" access to the hotel, so you're hauling luggage, bikes, and whatever else up or down a long series of outdoor stairs. But that's also part of the charm of the city.

We enjoyed a lot our stay at this full of character hotel in the heart of the old stone town of Matera.The views from the veranda of our room was awesome. Each room is different so you can choose.Very helpful staff provided a lot of info on the area and the surroundings.Breakfast is not so various but tasty.Good free internet connection.

We enjoyed a lot our stay at this full of character hotel in the heart of the old stone town of Matera.The views from the veranda of our room was awesome. Each room is different so you can choose. Very helpful staff provided a lot of info on the area and the surroundings. Breakfast is not so various but tasty. Good free internet connection.