This is the second poor experience I’ve had at this property. This hotel uses another booking system that complicates the booking with hotels.com. I already had one experience where I showed up and had a booking but I wasn’t in their system for a booking. I have just stayed again at the guest house and had a terrible administrative experience. I booked again through hotels.com and chose the “pay at the property” option when booking. (I wanted to make sure I had a room before paying.) The same day I booked, I received an email from the property saying they had charged me a pre-authorization fee that I wasn’t aware of. Then they proceeded to charge the price of the hotel room as well even though I had chosen to pay at the property. I figured I’d be able to sort the situation once I got to the hotel. When I arrived, I asked about the administrative fee and the staff was defensive and dismissive and claimed they didn’t do it and couldn’t do anything about the charge. I was shocked that I couldn’t get an answer about the extra charge. They can charge you whatever fee they want and at the end of the day, you can’t do anything about it. This fee and service really spoiled my stay at this guest house.

The room it self was good. The only issues where woth the bathroom. There wasnt hot water to shower and the bathroom it self was not clean ( had hairs in yhe shower) also the shower drain was blocked and the water wasnt going down

A comfortable and clean space to stay. The hostess was very friendly and accommodating. Bed was comfortable and the shower was great. There was breakfast included in the morning with several options and eggs cooked to order. I would book here again if staying in the area.

Transport to my conference venue was easy. The room was clean and well maintained. There were several places to each and grocery stores within walking distance. (Joe's was especially good.) It was perfect for what we needed.

Great value for money compared to other places in Oxford. Small but comfortable. Good amenities. Very clean. Will stay again in the future.

The property is clean and cozy. Excellentt staff service . I manage to have a good sleep but really suggest that they needed to extra cushion as the spring of the bed is feeling on your back. But overall all good as its easy access to city center. Highly recommended this property.

I booked a single room for one night with shared bathroom while visiting family in Oxford. The guest house is in a perfect location in Summertown, on a direct bus route from city centre with lots of cafes restaurants and shops close by. The 500 park and ride bus goes directly from the railway station to bus stop right opposite the guest house. The attic room was small but spotlessly clean with fresh bedding and towels. The bathroom was modern and also spotless. As the room was in attic it had a velux window in the roof. It didn't close properly meaning if it had rained the rain would have fallen directly on the bed. The guest house is on a very busy main road and the traffic noise was loud even during the night as I couldn't close the window. Also the walls were very thin and i could hear the conversation of the people staying in the room next door. I'd advise guests to remember to take their room key with them when they use the bathroom as i was woken at 6am by a fellow guest who had locked themselves out and needed help! Breakfast was available and there was a bright clean dining room although i didnt have the breakfast. Overall if the window and noise issues were fixed it would have been a great stay its a lovely little guest house in a really convenient location for a visit to Oxford.

I booked a single room for one night with shared bathroom while visiting family in Oxford.The guest house is in a perfect location in Summertown, on a direct bus route from city centre with lots of cafes restaurants and shops close by. The 500 park and ride bus goes directly from the railway station to bus stop right opposite the guest house.The attic room was small but spotlessly clean with fresh bedding and towels. The bathroom was modern and also spotless. As the room was in attic it had a velux window in the roof. It didn't close properly meaning if it had rained the rain would have fallen directly on the bed. The guest house is on a very busy main road and the traffic noise was loud even during the night as I couldn't close the window. Also the walls were very thin and i could hear the conversation of the people staying in the room next door. I'd advise guests to remember to take their room key with them when they use the bathroom as i was woken at 6am by a fellow guest who had locked themselves out and needed help!Breakfast was available and there was a bright clean dining room although i didnt have the breakfast. Overall if the window and noise issues were fixed it would have been a great stay its a lovely little guest house in a really convenient location for a visit to Oxford.