bad

The bed was awful! Needs to be replaced coule feel the springs, didn’t get a wink of sleep. Staff were amazing though

Staff indeed is helpful including tourist information. The cheapest hostel in town, you get what you pay, good value for money. Wifi even on the 3rd level is connected well. Kitchen is provided with plenty of cooking kitchenware & tableware

Sometime is so wet in toliet.

at other area I use trek like this, feel disapoint no use again.

Since I am an Aucklander, I pretty know the area much. So, staying here in these areas is not a deal. The staff are accommodating and friendly.

Windows in my room were open when I arrived - on a rainy day - bed was very wet from the rain. Thin duvet - got cold at night. No rubbish bin in [private] room. Toilet stalls don't properly close and/or don't lock. Shower doors have wide gaps through which you can see straight in. The building doesn't feel maintained or cared for. Many security cameras everywhere.

everything fine

Its super cheap, so thats what you get. Its old and run down. I think next time its worth it spending a bit more for a nicer place. Wouldnt stay again

I have stayed here many times. Very good central location and good prices. Some rooms have fans and I was happy. PLease put fans in all rooms now as it is summer. The manager Muhammad is a very responsible, mature person and very helpful. Another very helpful and nice staff member is a South African guy. The other staff need training for better customer service. I was made to wait twice to check in as the staff was busy counting the shifts collection between 2.30 pm and 3,30pm. I was very tired and wanted to check in at once as I was coming from overseas. If that is the case , please write in the instructions that from 2.30pm to 3.30 pm the office is closed. To make customers wait especially when they are tired coming from overseas is not good and has never happened in any backpacker I have stayed in NZ and overseas.

nice staff good location good prices. bathrooms need updating

Great place to stay, warm and safe. Kitchen could use a clean though, especially the fridge and freezer. Would stay here again and recommend for backpackers

Friendly staff ,1 pm check in is excellent unlike others at 2 pm . Room has fan very good . Bathroom needs improvement. One bathroom toilet door broken at level3

Too expensive for a private Room With shower and without Windows. The Bathroom Is very old. The lamp of the room in the celling was not Working.

Handy location to get to main attractions in Auckland.

Cheap accommodation friendly people

Friendly staff and helpful. Building is outdated and needs renovations and improvements. For the price paid and very good location it is fine for a stay

No need

Well overall experience was ok. It was not that cleaned but one advantage was that it was in the heart of Auckland CBD.

Cheap stay in the core of the CBD. The hostel needs maintenance though, it’s old, smelly and doesn’t give a feeling of cleanliness. The fact that they require you to bring your pillowcase to reception on checkout makes you wonder much. The staff is very friendly though. I’d suggest stay here only if necessary

Cheap stay in the core of the CBD. The hostel needs maintenance though, it’s old, smelly and doesn’t give a feeling of cleanliness. The fact that they require you to bring your pillowcase to reception on checkout makes you wonder much. The staff is very friendly though. I’d suggest stay here only if necessary

Awful service, felt very much like the priority was to save money by using travellers as workers. Insects in the kitchen, generally grimy. Room was a box slightly bigger than the bed. Recommended not staying here if you can help it.

Awful service, felt very much like the priority was to save money by using travellers as workers. Insects in the kitchen, generally grimy. Room was a box slightly bigger than the bed. Recommended not staying here if you can help it.

I didn't like the fact that although Expedia said bank details were only in case we didn't show up, and we paid when we were there, this was not the case. I was booked in for entry at 1pm 6th March. My bank account was accessed and accommodation cost was removed at 1.51am(yes the middle of the night). I've traveled around the world and never had this happen before. As this is my first time I've used Expedia, I'm wondering, does this only happen with Expedia bookings, because I will definitely think twice about booking through Expedia again.

While it was a private room, the entire place smelled nasty. I stayed one night and slept with my clothes on. I couldn’t put myself through a second night, just lost the money and moved to a hotel. There is only WiFi in the reception desk area and not in the rooms. Management didn’t care about the issues either.

While it was a private room, the entire place smelled nasty. I stayed one night and slept with my clothes on. I couldn’t put myself through a second night, just lost the money and moved to a hotel. There is only WiFi in the reception desk area and not in the rooms. Management didn’t care about the issues either.

Always friendly and safe

THE ROOM WAS HOT NO AIR CON SHOWER GOES COLD SO FAST AND NOT GOOD ENOUGH

THE ROOM WAS HOT NO AIR CONSHOWER GOES COLD SO FAST AND NOT GOOD ENOUGH

Needs a lot of work. They did not have kitchen supplies you had to pay to rent them!!!place was dirty and you had to pay to use kitchen supplies

Location great in cbd, staff very friendly, Bob basic accommodation however great taste of what back packing is really like. Great place to be based if your looking for work!

Great overall, but the beds need upgrading.