Hotel was clean and very tidy with staff continually maintaining the public areas. The food was good with an excellent choice every day with different specialties every day so not like other all inclusive where they sometimes do the same foods every day. As you’d expect in Sharm the level of attentiveness to customer service was of the highest level. Making my stay a thoroughly enjoyable one.

Everything is excellent in order…

Cleopatra Luxury Resort is a very nice hotel to stay. The first impression was amazing. When we arrived at the hotel lobby, which was beautifully designed with fresh flowers, we felt the luxury. We were also satisfied with the check-in. It took a maximum of 15 minutes even with the transfer to the room. The hotel uses golf carts to transport guests. You don't have to walk anywhere. The gardens are beautiful, the infinity pool is top notch. The staff and bar tenders also the lifeguards are very nice and helpful, of course if you can appreciate their effort and you $, they will give you everything. The room was nice, had a good standard. The housekeeper in our section was very pleasant and always very helpful. Market buffet is ok, some staff are very nice and very friendly. For me, the food at the resort was good. There are not as many options as in other hotels we have stayed in before, but there was always a choice and the food was well prepared. A la carte restaurants did not suit us. Our kids like the Hippo kids klub, animators was friendly and kept eyes on them when we wanted to relax on sun. Thank you for a wonderful stay in your resort.

Modern

The staff, especially Manager Osama and his team, are extremely helpful. The environment is lovely, making it one of the top resorts for a holiday.

Everything was perfect. We were amazed by the hotel. The hotel's food was delicious. The rooms were very clean and beautiful. This holiday I had with my family was not enough for us and we are already planning to come again. I would especially like to point out that the best thing about the hotel is its staff. Reception, cleaning, bar, all were very friendly and polite. Thank you very much especially Hamed Ahmet. Also Hamza and Emad at the reception helped us a lot. Thank you very much for everything. See you again

Staff was very friendly, checkin was very easy thanks to everyone

Our stay at Cleopatra Luxury Resort was amazing. All staff were very friendly and helpful at all times. We stayed at the hotel with the beach as opposed to the adult one. It was only a 10 minute drive from the airport. The facilities within the hotel were worth the fee we paid. The buffet service for breakfast, lunch and dinner had a variety of selections. The hotel itself was beautiful. Excursions werent far - we booked through the hotel and they were good value for money. Main attractions were within a 30 minute drive. Would recommend grabbing taxis from outside of the hotel as these were half the price. Overall an amaxing experience and would definitely come here again.

It’s not luxury if one has truly experienced luxury ala Dubai. That said, it’s functional and the staff decent and good. Had a great 10 days and would recommend it with the caveat to manage expectations with regards to the ‘luxury’ side of things.

Staffs and hotel are amazing but the lady at the guest relation was very rude.when we came hotel late midnight they put some breakfast in my room but when we opened the mini bar it was empty. We went to guest relation desk and asked the lady why is empty she said cause you are all inculisve and ıf you order we can put some drink inside mini bar. yes we knew we are all inculisve but maybe we want to drink something late at night in our room we want to pay money ıf ıts extra. But she didnt listen us and nobody put any drink to our minibar and her behaviour is very rude and terrible otherwise except this lady other staffs was very helpfull and amazing. Thank you

Best hotel in Egypt! We love this place and since last year they have done a lot of renovations.

Not worth the cost

The resort was so clean and all the staff were exceptionally friendly. We felt so comfortable and so much at home. The facilities were remarkable from the variety of choices in the buffet all inclusive meals. My children also really enjoyed the Hippo kids club and the staff there were equally friendly. Overall loved the resort and would definitely come back again.

You pay for what you get. food Was ok, fresh, not a lot of variation. Kids club had limited activities for children and it wasn’t really Advertised you had to go look for it. Lovely pools, beautiful beach. Nice service, waiters great! Service at the pool fantastic. drinks Bought to the table. Nice cocktailsAnd local beer ok, wine not good! Check in took a very long time and it wasn’t busy at all. Although, free upgrade was very much appreciated!

Real clean, and convenience love the pear with the coral under the pear 3 swimming pool highly recommended

Brilliant stay with staff who made it an absolute pleasure!

Resort was ok, the executive suites have not been refurbished, they are very old, damaged and tacky. We changed over to a junior suite even then not all that nice, the smaller rooms were better condition. Check in took 1.5 hours for some reason. Staff were very nice and friendly. The lady at the spa counter was very rude and unprofessional.

We have just returned from a two week stay at The Cleopatra Hotel. From the moment we stepped in the hotel, the customer service was outstanding. Every single staff member go the extra mile to ensure you have the best holiday. Our room was clean and spacious with cute towel art which amused our littles ones ( aged 5 and 3). We stayed in room 2110, our house keeper was amazing and the added extras he provided never went unnoticed. We spent most of our time at the activity pool. The lifeguards were so assertive and the pool bar staff were all incredible. Foam parties were a firm favourite. The family pool at the front of the hotel is always quiet, it has the inflatable assault course which proved so much fun for the children. The infinity pool is simply stunning and huge! Kids club was welcoming, Anna, was much loved by my two... mini disco which she led so enthusiastically each evening was a highlight of the day for our little girl. We enjoyed wonderful lunches at the beach bar looking out onto the sea. The staff at the Pilli Pilli bar were incredible - George and his team were all so attentive. Mina and Ahmed at the lobby bar were also shining examples, providing exceptional service. The food was to a very high standard, the a la carte restaurants were both utterly delicious. Special mention to Mr Eid in the restaurant who made sure our time at the Cleopatra was the best it could be. A true gentlemen who provides outstanding customer service.

We had a lovely holiday at this resort. The staff were incredibly helpful and friendly. The food in Fellinis was superb as was the beach grill restaurant bar. The only setback is you have to book Fellinis and the Red Sea wharf restaurants. Make sure you book as soon as you arrive otherwise you might not get the opportunity to eat in these places. The pools around the resort has something for everyone. The Red Sea is great for seeing a variety of fishes. I would recommend this resort if you are visiting Sharm Al Sheik.

This property is not 5-star and not a 4-star, as positioned in Expedia and Trip Advisor. 1st, there was a minor booking error on our side which resulted in an extra charge which was not resolved by Expedia. 2nd, the sea is not accessible from the beach as it has a shallow bottom with sharp corals/stones coated with slippery seaweed. 3rd, the food selections were plenty, but most of the food was oily or loaded with sugar; the “diet” table’s food was scary to touch; “free” drinks were not drinkable, and even water was supplied from large canisters of unknown origin; most of the food was dumped into the waste containers at the end of the meal hours. 4th, rooms had outdated facilities/furniture, even in the most expensive units. 5th few businesses on the site run in circles offering the same services again and again, which was annoying. The reception staff appeared disorganized and not cooperating; to meet the 4-star benchmark, all staff needs to be trained to understand how to behave and avoid showing their attitude. Overall, long way to improve to achieve the 4-star level.

Everything was great

The property is amazing! Lots of different pools (including an infinity pool), various restaurants providing fresh delicious food and right next to the sea to do lots of snorkeling. The hotel was clean and safe and staff were all friendly and helpful - in particular Reda Amer who was always helpful in taking care of us and our room!

Stuff was gently and helpfull,Meals were delicious,House keeping was perfect,I am planning to revisit again,Thank you for evetything

Stunning Red Sea location with 3 large pools and lovely clean environment. Staff are wonderful whether or not English speakers.

We spent 5 days at the Cleopatra, we had a blast, the hotel is very nice, beautiful gardens, pools and beach. The staff was friendly and gave us space. The food was great. We had a family room, which was clean and spacious.

Really friendly, helpful staff. Hotel spotless. Great all round. Will definitely be going back

I just love this resort, this was my first stay there and definitely not the last, pools were great, room was clean, spacious and had a nice view, food variety wasn't bad and tasted really good, staff were always helpful and cheerful, they always raced to go the extra mile, so clean, I wanna give a special shout out to Ahmed Eid (Restaurant Manager) who was so welcoming and accommodating since our first minute there, Awesome front dest staff, Wonderful Azza and Ragabo from SPA, and the friendly animation team, long story short, best hotel staff I have ever dealt with, and the whole stay was just amazing, totally recommended.

All-inclusive

Hello Everyone, we preferred incredible Cleopatra luxury resort and came to hotel with my friends on 15march at midnight. The staff welcomed us and the very kind gentlemen staff Mr Muhammed/Mohammed at reception gave very special assistance for arrange good rooms and check-in ,he was very helpful and did everything that he could do. Specials thanks to Mr Muhammed/Mohamed and to all hotel staff for giving us the best quality and amazing times at hotel. Also the environment is very magical , beverages are good,the vibes are so relaxing! There is a very nice pool bar where you can seat and chill and order any drink you want! Also I recommend the hotel for families with child. I hope will be back again... So appreciated thanks..

Great value and decent food.

We had an incredible stay at Cleopatra with our 4 young daughters in February. The staff were amazing, and our every single request was taken care of straight away. From the very moment we arrived, we were treated with the utmost hospitality. Our family suite was very luxurious. Mohammed Gad at reception was very helpful with organising anything we needed. Reda at the Market Restaurant was so attentive and looked after us well there. We loved the food at the Beach Grill and A la Carte restaurants. The snorkelling is amazing, no need to go anywhere else! At the unheated pool close to the villas, Nabil at the bar and Momen were very friendly and helpful. The life guards at the heated pool were amazing with our kids and went out of their way to look after us. Special thanks to Mohamed Thabet, a life guard at the heated pool, who even organised a birthday party for our twin daughters, and spent time teaching them to swim! We will definitely be back for another wonderful holiday!

This property was amazing. From the staff to the rooms. Food, dining area and kitchen staff,amazing. Always there to make sure you need anything . Greeted with a smile every time. Amenities were amazing. The Cleopatra spa was wonderful and relaxing. Amazing Morrocan bath an massages. Always felt safe and secure in such a large property. I would recommend this hotel greatly. I plan to come back with some girlfriends for sure in the future