It was amazing! Great location and great service. Would like to take my family again!! Friendly service good breakfast. If I knew it was this great I would reserve every time!

Wonderful stay at this hotel. It is located near Yongsan station (KTX/ITX/ Metro Line 1)with easy access through the walkway(on exit 3), hence even if the weather is bad, you will have no problem. Escalators and elevator are at the end and you can go to the Seoul Dragon city which means in fact all 3 Accor hotels and Lucky Seven casino. Ipark Mall is also accessible by exit 1 from the same Metro Station and after another 300m you will gent to Sinyongsan station (Metro line 4). Bed is very comfortable and 4 pillows were provided. Big apartment with plenty of storage options. Nice view from the windows as it was located on the 18th floor. From our windows we were able to see N tower, and from the other side I presume you can see Han River. Bathroom is big too, with shower, bathtub and WC with bidet functions. Ammenities kit is provided free of charge and replenished as needed. Towels are fluffy and robes are also available. Breakfast provided is excelent and plenty options are available for westerners and koreans: several types of bread, soups, eggs and live egg station, salami, ham, bacon, sousages, yogurts, pastry, various type of jam, honey, fresh juice (orange, apple,grapefruit), coffee machine, fruit cuts, s.o. Room is cleaned on daily basis and they are doing a very good job. Slippers are also provided. Smoking area is near by (near the entrance of Seven Luck Casino and the rest of the hotels). We will choose the same hotel next time.

Nice and clean hotels, provide very good experience while in korea

Very friendly and helpful staff, good English. Comfy beds and very clean and well presented rooms

The check in and check out process was a bit too detailed and took longer than necessary. However the rest of our stay way very comfortable and we had a great time. Amazing gym and sauna/spa with great views. Great concierge service from Pauline :) Merci!

Service, Location is perfect!

Not too bad, but they need to think about 'cleaning'.

We traveled from America to Korea for 3 weeks I have experienced many hotels while visiting Korea twice a year..There was no hotel that made me want to go again. But this time..This is the first hotel that gave me a comfortable and good image from beginning to end We finally found the hotel we wanted Everyone in every hotel is kind. It's clean. The bed is comfortable enough to make you want to bring a mattress. It's cleaned well, and the laundry is hung in the closet when I come back in the afternoon. They even received the package, so in front of the room!! I'm here.. It's the best!! The transportation is great and there are various games to play with children around. Of course, the swimming pool in the hotel is also a safe and good place to stay with children. Of course, I won't have to look for another place in the future Thank you.

We, including my little poodle, enjoyed our stay. Very clean, and quiet, excellent service. I give 10 for everything!!! Thank you

The service and room were very good, but the wait to check-in was long. The pool had a funny smell and the breakfast buffet was so-so.

Very nice setting with kitchen and bedroom. Unfortunately we couldn’t enjoy much because of the bad smell from bathroom.

Spacey, clean, dog-friendly

Spacey, clean, dog-friendly

Extremely unfriendly staff; their ignorance is disguised in their rudeness. Had a terrible experience.

Extremely unfriendly staff; their ignorance is disguised in their rudeness. Had a terrible experience.

Love the additional doggy service. Good work! They accommodated special request to use pool and sauna on separate occasion in the same day Good amenities

Love the additional doggy service. Good work! They accommodated special request to use pool and sauna on separate occasion in the same day Good amenities

Great service, beautiful room and excellent view. Room-service breakfast was really delicious as well!

Everything was amazing. I love their free sauna and nice gym.

food is delicious but not variety clean and kind staffs

food is delicious but not varietyclean and kind staffs

저의 서울 도심의 레지던스 호텔의 편견을 깨트렸습니다. 로비가 생각보다 좁지만 방은 넓고 훌륭했습니다. 가족단위 여행에 추천드립니다.

The room was very clean and big enough. And First of all staff were kind and friendly. Definitely will comeback for this hotel again.

Decent hotel for the price. Not a 5 star property, but a great deal for the money. Small pool.

Good location, great staff. Nearby bus station and the subway.

Everything was fantastic. From check-in to check-out. The hotel is very close to Yongsan Station and the staff were all extremely friendly and competent (the staff we interacted with could all speak English).

We’ve stayed at a few Accor Hotels throughout Asia in the past (Novotel Hotel and Resorts) BUT the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan exceeded our expectations for what a hotel could ever offer. We were blown away at the level of customer service and detail that was provided by the staff upon check-in and throughout our stay, as well as the number of amazing amenities the hotel had onsite (Rooftop Bar/Lounge/Restaurant, Gym, Virtual Golf Driving Range + Baseball Batting Cage, Yoga, Spa, etc.) AND in the room (Full kitchen, washer/dryer, new in-room slippers daily, etc.). Great location - this hotel was among three hotels connected directly to Yongsan Subway/KTX Station AND shopping mall. Views of the city of Seoul were AMAZING, even from the shower! Will def. stay here again next time we visit Seoul or any Grand Mercure hotel for our next vacation. If you’re on the fence on this hotel because of the price, don’t think twice. You get what you pay for AND it’s so worth it. Keep up the great work!

Wonderful property! We stayed in a 2 bedroom suite and had so much space and it was very clean. We also enjoyed the pools, huge gym, children’s library and baseball simulator. We had a massage at the spa which was wonderful too. The facilities are clean and serviced well. The Executive Lounge was large and there was plenty of food and lots of variety, certainly one of the best we have experienced in our travels. Service was excellent across the property. We also enjoyed the Ribbon restaurant in the adjoining building (in Novotel). It was an easy connecting walk to Yongsan station and I’Park Mall with countless shops and eateries plus a supermarket (EMart in the basement). Taxis were affordable and the hotel is well located to major sights. Yongsan is on line 1 and only a few stops away to downtown. The only potential drawback is you couldn’t really walk around locally to nice restaurants but that didn’t concern us for our stay.

Wonderful property! We stayed in a 2 bedroom suite and had so much space and it was very clean. We also enjoyed the pools, huge gym, children’s library and baseball simulator. We had a massage at the spa which was wonderful too. The facilities are clean and serviced well. The Executive Lounge was large and there was plenty of food and lots of variety, certainly one of the best we have experienced in our travels. Service was excellent across the property. We also enjoyed the Ribbon restaurant in the adjoining building (in Novotel). It was an easy connecting walk to Yongsan station and I’Park Mall with countless shops and eateries plus a supermarket (EMart in the basement). Taxis were affordable and the hotel is well located to major sights. Yongsan is on line 1 and only a few stops away to downtown. The only potential drawback is you couldn’t really walk around locally to nice restaurants but that didn’t concern us for our stay.

Coming from Japan, we missed having a bathtub. But the shower had a marvelous view of the city, which is probably more memorable in the end. Also that the Incheon Airport bus goes directly to the hotel and is the first stop going back was very nice!

Great room condition and services. View through a large window was perfect. Room facilities such as two huge TVs,

Great room condition and services. View through a large window was perfect. Room facilities such as two huge TVs,