Super friendly staffs from the front desk to restaurant waitress. It seems like they all have a good employer to take good care of them. Brand new hotel and all the facilities are good. Good size of gym with towels, drinks and fruits also provided.

Everything was wonderful. The staff was great and very accommodating. The rooms were comfortable and very clean. Plenty of parking and a really convenient location.

It is the only hotel of a high standard in the area.

Beautiful room and furnishings. Comfortable bed excellent shower. Dinner and dessert pavlova.

Great place to stay

As always fabulous

Room was lovely and amenities very good including weight scales in the bathroom. Find that the mirror in the bathroom and the vanity bench depth makes it very difficult to apply makeup(woman’s prospective) designed by a male? Bed was luxurious! So comfy. Nice to have complimentary water bottles. Food and beverage very very expensive! Explains why Taco Bell and MacDonalds are across the road! Breakfast buffet very nice and catered for asians which was nice touch. Noted only 2 wait staff working the floor evening and morning so there was waiting time for orders. There was a manager/maitre’d floating around. Had to ask for drink service in the bar - bar lady had gone for break and manager oblivious to people wanting service… odd. Overall enjoyed our stay decided to spoil ourselves after 6 week European holiday. Experience didn’t quite measure up for the prices charged compared to where we had just been in Bangkok and Paris. Train hospo staff to read the client after all they pay their wages…

This hotel was so nice. Beautiful design, friendly staff and beautiful pool. Close to the airport and Auckland. We would definitely stay again.

Staff were amazing, received a cookie on check in.

Very friendly staff both at front of house and kitchen especially chef who cooked vegan dishes. The gym was amazing and roomsevice. We would recommend to friends and family 😃

We had a very nice stay. Room was excellent and cleanliness was top notch. Unfortunately a few things let it down in our own minds. No pen and writing paper in the room, minimal milk, found a little plastic clip in the cup. Found it after finishing a cup of tea (Unfortunately didn't take a photo). Not great selection of tv channels apart from sport or news. No side tables although the couch had wide firm cushions so used that instead. No complimentary bottled water unless you were a silver, gold or diamond Hilton member. No complimentary toiletry pack found in other hotels. No front of house staff waiting to seat us. We had to wait until someone rushed over. Barista coffee tasted burnt. Reception staff were pleasant but not overly engaged with guests. Overall room stay was very comfortable.

Friendly staff. Clean environment

AMAZING property for the price. Situated close to Auckland airport, shopping and dining nearby, beautiful property all around. Staff was amazing, rooms were fantastic, highly recommend for all travelers

Very nice and comfortable beds

Excellent room setting and facilities

It was very comfortable. The service was great. I would come back to stay. I could not falter anything.

temporary contruction in the area limited acccess to property.

Two-year-old hotel with four floors. Rooms are fair sized with two queen beds. Easy parking right nearby. Quiet and clean.

Love the bed.. Advertised as heated pool but it's not. Still cold

Relaxing

Loved the warm cookies upon check in. The gentleman who checked us in was delightful.

Beautiful property, great location

Great service / staff and clean, modern accommodation. Good pool and gym facilities as well.

I didn't like the lack of good restaurants in the surrounding area

Clean room, friendly staff and beautiful surroundings

Very accommodating and friendly staff. We were part of a large family group staying for a couple of nights around NYE and the bar/restaurant staff were very patient and accommodating especially with the more demanding members of our party. Rooms are new and clean with wireless charging facility in rooms. The pool is heated and suitable for families with plenty of poolside towels and chairs/space to relax. There’s a well equipped gym next to the pools. Room service is quick and front house staff are very kind. Josephine makes excellent coffees and the gentleman minding the restaurant walk-in delivers exceptional service. The restaurant menu while offering great food, was a bit limited for a stay of few nights. Extended brunch menu may also prove popular amongst guests and locals. But one can always head across the road or Uber if they have worked their way through the restaurant menu. However this becomes challenging if staying across stat holiday periods where most offsite restaurants are closed. Overall we would definitely recommend staying here and commend the team on exceptional service standards!

Lovely place to stay. First impression of staff was unfortunately not a good start. But the facilities were amazing

The employees are so amazing. We had a great time

Always accommodating. Helpful. Efficient and friendly staffing. Amenities much more to expectations

It was a good location to the airport and the staff were very friendly.

Good property

New upmarket hotel