Nice and comfortable aparthotel, staff super nice. Particular mention of Claudia Moreno, who made our breakfast very special. Highly recommend!

The front desk was very helpful. My only concern was with breakfast. The person in charge was missing when I arrived and there wasn't any coffee. When the finally arrived I had to prompt to get some coffee. I didn't feel that they did an adequate job of taking care of that responsibility

Clean and comfortable hotel in a great location with limited off-street parking (so book a parking space well in advance of your arrival). Our apartment was clean and comfortable with fridge, microwave, utensils, etc. It didn’t have a sofa but had a small balcony with table and 2 chairs. Modern clean bathroom. Very helpful reception staff.

All together perfect.

Great apartment in a central location. Excellent value

Lovely little hotel in a central location... very pleasant and helpful staff ...

Lovely little hotel in a central location... very pleasant and helpful staff ...

Excellent location, super friendly helpful team members, great rooms with nice toiletries and everything needed.

Nice hotel in a good location. Easy to walk into town and restaurants. Apart-hotel style of accommodation great for families. Main issue we had was that although it says the rooms are air conditioned, it doesn’t mention this is controlled centrally and this wasn’t turned on while we were there. The temperature got up to 28C while we were there and it was particularly uncomfortable at night in the upstairs rooms of the duplex apartments as there aren’t even any windows upstairs. Could also be improved with a few amenities like conditioner, other bathroom toiletries like shower caps and kitchen accessories like wine glasses. Our room wasn’t cleaned one day but I think that was a genuine mistake, although when they then came to bring us clean towels they could have taken away the used ones!

Central location

Convenient to train station, and centre-ville sights, restaurants, etc. Room: good layout, kitchen equip OK, etc. Water temp & pressure good, bed firm but comfy. Lights all dim (difficult to work), WiFi didn’t like my work-req’d VPN, a bit of an HVAC hum that was annoying during the night. But area otherwise quiet, laundry easy (bring own detergent).

Good size room and convenient location to major part of the city center. Would be nice if their tv has more English speaking channels.

Really good hotel slightly spoiled by a couple of small things such as no hair conditioner or wine glasses

Everything was great! Nice and friendly staff, clean and very good location - close to trainstation, close to airport shuttle bus.

Great hotel for the price. Safe, clean, and conveniently located close to the town center and the train/bus stations.

Great Appart-Hotel. Would definitely stay there again.

When making reservations, I made sure to book a hotel with air-conditioning. The hotel was listed as air-conditioned both on the hotels.com site and on their own website. What they don’t tell you is that they turn off the air conditioning in October. I arrived October9th to 87° weather. It was unbearably hot and I had to sleep with the windows open. Didn’t help much. . The beds are not very comfortable, very hard. If you like hard then it’s great for you. I also paid city taxes and parking when I arrived, at checkout, they tried to charge me again. I had to show them my credit card bill as they don’t give you receipts for your check in expenses. I recommend you ask for a receipt that delineates you have paid. Overall very disappointed in the service of the hotel.

The room was fine but there was no air conditioning so we had to leave the doors open but it was very noisy outside in the daytime and at night from street noise.

Great stay. The room was comfortable and set up for us. Breakfast was great (a bit pricey but my son ate free so it was fine for 2). Overall a very nice property though starting to show some wear.

Lovely apartment with ample storage space and amenities in a central location

Very nice appart hotel with all basic ammenities and services like parking, pool, laundry, etc. We were very welcome by staff, room was in good condition and clean. You can easily walk the city from this hotel. It can be recommended to family and friends.

Excellent place! Super friendly staff and close to everything!

Staff was very pleasant and helpful even with my terrible French. They all speak English luckily !

Love it, can stay there again on my next trip

Thai was about as good as it gets. Friendly helpful staff, comfortable room/duplex with all we needed for a week’s stay and incredibly quiet. Well located with good restaurants within 10 mins gentle stroll, local shops (butcher, fromagerie, carrefour & LIDL as well as marche Victor Hugo) literally 5 mins walk away. Very close to all public transport links as well as the canal. The main square and river are around 10 mins walk away but it’s all very accessible.

I am an Expedia gold, at check in , no VIP access was ever mentioned, no free drinks and no upgrade. quite disappointed. the room is quite small, but the balcony is super nice. the location of the hotel is amazing, just next to the shopping area/old town, good restaurants and bars are within walking distance

Generally good: friendly staff, clean and spacious room, and very well located. Some problems: - The heated outdoor pool, which had been a factor in our choice of hotel, was closed for our entire stay (in early April, with unbroken dry, warm and sunny weather). - Our room keys initially did not work - the staff member on reception reacted professionally, but at first was not able to guarantee a fix until the next day. (Fortunately the issue resolved itself fairly quickly.) - The bathroom was set up as a separate WC and room with sink and shower over bath, which is fine. The light in the WC was extremely dim. The shower head was quite low down at maximum height, and not as hot as I would have liked, although those are both more minor quibbles and not uncommon in hotels. - There were two of us, and we left towels in the bath to indicate that we wanted these refreshed on four days, and on two of those we came back to find only one bath towel. This was quickly rectified when raised at reception, but I found it odd that it happened more than once. - The TV didn't seem to get good signal for broadcast channels. It was set up to cast from streaming apps on your personal devices, and this more or less worked, but was a bit shaky and got disconnected a few times.

Room had a shower for disabled people that wasn’t in good condition and very difficult to use. Receptionist said this was only for three of the rooms. Apart from that, everything else was great and very much recommend. Perfect location, quiet, easy to access Toulouse centre and easy to get to from the airport using the excellent tram/metro.

Deserves 4 star close to railway station

This is not a 4* hotel, rooms are old like the 80’s. If you want to stay close to the city center is a good option, if you want to sky this is not the best option (sky resorts are 8-10km away and you need a car). Hotel Parking spaces are limited and narrow. In my room the A/C didn’t work, and I couldn’t secure the door at night because the door lock system was damaged.

The​ front​ officers are​ freindly and​ informative.​ The​ hotel​​has​​all​facilities

There was no decaf coffee in the room. My wife asked it. But it was caffein, so she didn't sleep. There was communication problem. However, a staff,Ethen, was so kind and showed respectful behaviour for my wife. She really appreciated it his kindness. Thanks again Ethen.