broken items, soap pump not working, soap splushed and my dress and I could not wear it for the night. one light switch missing, another light switch covered in tape, rust in the bathtub, peeling paint on the floor, no coffee/tea in the room. wifi did not reach the room.

comfortable beds

The location to the beach and lovely quiet pool area.

pool wasn’t really on site. short of pool umbrellas.

Hotel located at a very long and beautiful beach, great breakfast in the Main hotel building, outdoor Pool close to beach, clean and good temperature, room comfortable and functional, very good beds, overall good value for the price

Some pieces of furniture in the room old and much used, shower at indoor Pool Not working

the location was good for the end of Alvor beach where Pestana hotel is situated

the view and proximity to beach friendly staff

kindly staff in the reception

I’ve been calling to them before I’m booking, to ask about the pool and the turkey bath and they say is open, but isn’t.

checking in, getting keys, parking, location

mattress and pillows, uncomfortable. room not very warm, asked and obtained extra blankets

Location and staff were v good

I think the apartments need a good overhaul …. Tiles and painting

The staff at reception on the whole were friendly

Tired and run down. No room cleaning or fresh towels or bin emptying unless requested 24 hours in advance. Lots of things were very shabby. Cooker needed to be fixed. Toilet was difficult to flush . TV remote was useless. Extractor fan on cooker didn't work causing fire alarm to alert reception. Butt no alarm in room. Full length length window between room and bathroom giving no privacy. Pool bar and restaurant shut down and in disrepair with overgrown weeds.

Location. Staff.. view. Facilities

Rooms were very tired and needed updating.. uneven flooring.... Stained doors walls skirting boards curtains and fridge..

Location was good, good sea view from the balcony. Staff very friendly and helpful. Lots of lovely restaurants in walking distance

Room was a bit tired looking could do with updating, beds were a bit hard

Staff on front desk were amazing. Professional and courteous and very helpful

Location and facilities.

No washing machine.

The location was very good since it was close to the beach particularly the Tres Irmaos Beach with it's beautiful coves. There were several good restaurants nearby. The room offered a nice view from the 6th floor in the Superior Studio.

The apartment was not in the best condition. The floors were warped and the front and bathroom doors wouldn't shut. There was mold in the shower. The kitchen only had 2 glasses. Many of the amenities weren't available but not indicated on the website upon booking. The bed was so hard it made for a very uncomfortable sleep.

Location, view, very friendly and competent staff, the pool, supermarket and Bowling just around the corner.

Mattress a bit hard for me. More kitchen utensils and a small dishwasher would be great. Some dishes were not properly cleaned.

The staff is amazingly friendly and the location is perfect! The views from the apartments are very beautiful. Near the beach and in a walking distance from the Alvor center.

a great view on the ocean and 24h opened pool

Hotel is obsolete and not well maintained for the high price we paid. Entrance and bathroom doors were barely moving, bathroom facilities are horrible: no fan, shower is broken. Room was not 100% clean and it smelled like nobody was living at it for years. WiFi is hardly loading a single page. Not recommended, you can get a better offer for this budget.

Location excellent, very good balcony with full sea view - We have stayed at Pestana Hotels in Alvor for many years but it was the 1st.time in an apartment and it suited our needs now that we are older

My only comment is that bath was stained !! - It is not a major problem but, Pestana have such high standards over everything that the bath in Room 707 need attention