Found my stay all but relaxing; for the 3 nights I was there I was tormented with the loud noise from all the construction workers occurring outside. I was situated on the 6th floor, road facing and I left this Hotel looking anything but rested. Was disappointed that none of this is advertised and you are not made aware of this prior to check in; i did read a review about this but thought it was a one off, oh was i wrong. The hotel rooms are outdated in style and furniture but suffice for a short stay, especially if you arent to concerned with aesthetics. Also some seating furniture on the balcony which was nice to have breakfast and enjoy the sunrise; but i recommend walking down to the beach and soaking in the sun from their. Note: you need to dispose of all rubbish upon check out in the basement, there are no cleaners who do this for you. Also to advertise on Expedia that you have "Luggage storage" but then advise guests to store their bags behind the brochure wall is deceptive - i didn't feel comfortable doing this as there was no tagging system or monitoring system; guest were free to place and remove their bags at their convenience which opens the opportunity for theft, with no other option i trusted the system but would've liked this to be clearly advertised. Wifi was not that good but TV had options to connect to Youtube, Netflix etc.

close to city centre

centrally located, great view for air show!! Toilet paper lacked quality, tea / coffee supplies almost non-existent. Good restaurant, gym and pool.

This property is very dirty, I see cockroaches on the bed and lizards on the walls, I see the washroom sink doesn’t work properly and the shower is dancing all over and didn’t like to go for a bath. Wall Watch is just a show piece that doesn’t work and interior is not good or up to the mark. I can show you the images. In the kitchen everything is old and doesn’t work properly, I think the microwave is of my grandparents generation when asked for a room change they just denied, I have offered them an extra pay for the change but they didn’t change and I have to stay in that scary room for 4 days. When asked for refund from Expedia and Beachcomber they have got to remind me of rules and regulations. Which they didn’t remember when they are not giving the amenities mentioned in the website. There is no sunrise breakfast, don’t expect anything that is mentioned on the website it worst experience for me. I was starving in the morning and had to step out for food and pay for it where I thought it would be covered at the property expenditures. Cupboards need to be cleaned or replaced, I didn’t feel like using them at all, hairdryer is not in working condition and makes a different noise, iron box I didn’t feel like touching also it was so dirty with spiderwebs. Anyways thanks for giving me such a worst experience and a nightmare in my life. I won’t forget these 4 days in my life.

Great location and good size room but had no hot water for the last 2 days

It's nice price and good location I don't really like bathroom but It's all good‼︎ Because the view was better:)

Great location and size of room was amble

Room was ok but dated with damaged walls and skirting boards, rusty ceiling fan. Swipe card only works occasionally. I got stuck in the carpark because the card stopped working had to wait for another guest to swipe me in.

Water pressure is always good and that's the only reason I choose to stay at this property.

Great view, however bed & pillows were very uncomfortable & definitely needs an upgrade

The property is old, outdated and poorly maintained. Our 1 bedroom apartment had a kitchen but very little utensils or cooking requirements. The bathroom was seriously in need of maintenance...broken tiles, no towel rails and nowhere in the shower for toiletries. The air conditioner in the bedroom was broken and couldn't be fixed until after we left. Lastly, the bed was so old and uncomfortable that we were more fatigued when we left than when we arrived. Also only one very thin blanket on the bed. Another was provided when i approached front desk. We'll never stay again.

Beach views from the balcony! Close enough to the hustle & bustle without all the noise. Loved my stay, thank-you.

Excellent position. Within walking distance to the heart of Surfers Paradise. Apartment was old, dated and needed things fixed. Broken toilet seat, bathroom tap and towel rail. Bed was not comfortable. Position was the best part of staying here.

I was very cold and suggest provide more blankets as the room was cold. Window would not close behind tv. Sliding door to balcony was hard to open and i couldn't close it. Getting stuck on 27th floor after blackout and being told to come to foyer by security guard i didn't appreciate it as lifts weren't working and i told him im not coming down the stairs. I do like it there but I'd never stay up high again. Scary by myself especially in the strong wind. I suggest they put in a ramp so ppl can get suitcases up and down from and to lifts

Perfect location and water pressure

Room was a hovel and delapitated. Itook out xcover broke a wine glass and was charged $30. Never again.

Quick walk to the beach and the Paradise Centre. However, property conditions were poor.

Great location, facilities all around, ammenities in room just perfect for the stay, choose to have additional nights too

Perfect location and water pressure

Patio/Balcony was unusable owing to bird faeces Not enough towels No additional blankets for the bed Not one sharp knife or scissors Door lock to apartment had issues with key (had to part push it in & jiggle it to pop the lock) Uncomfortable lounge and terrible tv size/position for viewing Left a night earlier than planned (only booked two nights) Won’t be back and wouldn’t recommend

Broken lounge chairs dust on shelf in kitchen

Awesome stay. Had a room with beach view. Fantastic

Just a quick trip woth friend's and it was the perfect place to stay. Perfectly clean and the view, OMG perfect.

Friendly staff, great location, excellent facilities

One bedroom apartments were great - so spacious. And listening to the surf come in through the night is so relaxing. Reception keeps minimum hours and we had to go back each day to renew entry cards, which was an unnecessary hassle.

Great location and value for money. Disappointed with the spa not working.

Amazing view. Unit was quite dated but clean. Perfect spot. Comfortable bed. Our 2nd stay here and we will be back

Fabulous location and amazing ocean views.

Very nice and friendly staff very clean

Location was fantastic our room was great value for the price we paid

Loved our stay although cleanliness was not the best. The room was a great size I could nearly live here, beds were comfortable and great location

I’ve stayed here twice now once in a studio and once in a 1 bedroom apartment (in hopes that it would be cleaner) but both of those are quite dirty with cockroaches. Doesn’t feel like anyone has deep cleaned that place in years but the prices are okay because it’s quite central but this place needs to be renovated! Check-in and staff was nice!